Customer Service Jobs in Mansfield, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- Dallas, TX (24 miles from Mansfield, TX)
- 7 days ago
- Dallas, TX (24 miles from Mansfield, TX)
- 7 days ago
service....
Customer Service Agent (Clerk)
- Lancaster, TX (21 miles from Mansfield, TX)
- 1 hour ago
- Lancaster, TX (21 miles from Mansfield, TX)
- 1 hour ago
Read more at www.dsv.com Location: USA - Lancaster, 3701 Midpoint Drive Division: Solutions Job Posting Title: Customer Service Agent (Clerk) - 95970 Time Type: Full Time POSITION SUMMARY The Customer...
Retail Customer Service/Balloon
- Irving, TX (20 miles from Mansfield, TX)
- 7 hours ago
- Irving, TX (20 miles from Mansfield, TX)
- 7 hours ago
Store - LEXINGTON-NICHOLASVILLE RD, KYDeliver friendly customer service, help customers shop our store, and find what theyre looking for....
Customer Service Representative
- Irving, TX (20 miles from Mansfield, TX)
- 8 hours ago
- Irving, TX (20 miles from Mansfield, TX)
- 8 hours ago
service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...
Remote Customer Service Representative
- Dallas, TX (24 miles from Mansfield, TX)
- 8 hours ago
- Dallas, TX (24 miles from Mansfield, TX)
- 8 hours ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Fort Worth, TX (15 miles from Mansfield, TX)
- 10 hours ago
- Fort Worth, TX (15 miles from Mansfield, TX)
- 10 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
OPS - Customer Service Representative
- Grand Prairie, TX (16 miles from Mansfield, TX)
- 14 hours ago
- Grand Prairie, TX (16 miles from Mansfield, TX)
- 14 hours ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Customer Service Representative (ONSITE)
- Irving, TX (20 miles from Mansfield, TX)
- 16 hours ago
- Irving, TX (20 miles from Mansfield, TX)
- 16 hours ago
We are looking for a high-performing Customer Service team member to support our logistics operations....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative II
- Fort Worth, TX (15 miles from Mansfield, TX)
- 19 hours ago
- Fort Worth, TX (15 miles from Mansfield, TX)
- 19 hours ago
A Customer Service Representative II job is available with the City of Fort Worth Fire Department Emergency Services Division....
Remote WorkCustomer Service Representative
- Fort Worth, TX (15 miles from Mansfield, TX)
- 19 hours ago
- Fort Worth, TX (15 miles from Mansfield, TX)
- 19 hours ago
Logging of customer service requests in a customer relationship management (CRM) system and consistently notate accurate data on customer accounts, and routing to the appropriate department(s) and/or...
Temporary Customer Service Representative
- Cedar Hill, TX (9 miles from Mansfield, TX)
- 20 hours ago
- Cedar Hill, TX (9 miles from Mansfield, TX)
- 20 hours ago
The five values we live by are High Standards, Teamwork, Premier Customer Service, Family Oriented and Fun....
Retail Customer Service Associate
- Fort Worth, TX (15 miles from Mansfield, TX)
- 20 hours ago
- Fort Worth, TX (15 miles from Mansfield, TX)
- 20 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Customer Service Representative, Full or Part Time
- Haltom City, TX (17 miles from Mansfield, TX)
- 20 hours ago
- Haltom City, TX (17 miles from Mansfield, TX)
- 20 hours ago
Store 2742000: 4660 Western Center Blvd, Haltom City, Texas 76137 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Retention and Customer Service Representative
- Irving, TX (20 miles from Mansfield, TX)
- 20 hours ago
- Irving, TX (20 miles from Mansfield, TX)
- 20 hours ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Demographic Data for Mansfield, TX
Moving to Mansfield, TX? Find some basic demographic data about Mansfield, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mansfield, TX
Highest Education Level
Customer Services in Mansfield, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »