Customer Service Jobs in Mansfield, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 198 Jobs

Customer Service Representative - PT

  • Dallas, TX (24 miles from Mansfield, TX)
  • 7 days ago
  • Dallas, TX (24 miles from Mansfield, TX)
  • 7 days ago

service....

Customer Service Agent (Clerk)

  • Lancaster, TX (21 miles from Mansfield, TX)
  • 1 hour ago
  • Lancaster, TX (21 miles from Mansfield, TX)
  • 1 hour ago

Read more at www.dsv.com Location: USA - Lancaster, 3701 Midpoint Drive Division: Solutions Job Posting Title: Customer Service Agent (Clerk) - 95970 Time Type: Full Time POSITION SUMMARY The Customer...

Retail Customer Service/Balloon

  • Irving, TX (20 miles from Mansfield, TX)
  • 7 hours ago
  • Irving, TX (20 miles from Mansfield, TX)
  • 7 hours ago

Store - LEXINGTON-NICHOLASVILLE RD, KYDeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Customer Service Representative

  • Irving, TX (20 miles from Mansfield, TX)
  • 8 hours ago
  • Irving, TX (20 miles from Mansfield, TX)
  • 8 hours ago

service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...

Remote Customer Service Representative

  • Dallas, TX (24 miles from Mansfield, TX)
  • 8 hours ago
  • Dallas, TX (24 miles from Mansfield, TX)
  • 8 hours ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Customer Service Representative

  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 10 hours ago
  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 10 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

OPS - Customer Service Representative

  • Grand Prairie, TX (16 miles from Mansfield, TX)
  • 14 hours ago
  • Grand Prairie, TX (16 miles from Mansfield, TX)
  • 14 hours ago

Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...

Customer Service Representative (ONSITE)

  • Irving, TX (20 miles from Mansfield, TX)
  • 16 hours ago
  • Irving, TX (20 miles from Mansfield, TX)
  • 16 hours ago

We are looking for a high-performing Customer Service team member to support our logistics operations....

Customer Service Associate

  • Mansfield, TX
  • 18 hours ago
  • Mansfield, TX
  • 18 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II

  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 19 hours ago
  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 19 hours ago

A Customer Service Representative II job is available with the City of Fort Worth Fire Department Emergency Services Division....

Remote Work

Customer Service Representative

  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 19 hours ago
  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 19 hours ago

Logging of customer service requests in a customer relationship management (CRM) system and consistently notate accurate data on customer accounts, and routing to the appropriate department(s) and/or...

Temporary Customer Service Representative

  • Cedar Hill, TX (9 miles from Mansfield, TX)
  • 20 hours ago
  • Cedar Hill, TX (9 miles from Mansfield, TX)
  • 20 hours ago

The five values we live by are High Standards, Teamwork, Premier Customer Service, Family Oriented and Fun....

Retail Customer Service Associate

  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 20 hours ago
  • Fort Worth, TX (15 miles from Mansfield, TX)
  • 20 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Customer Service Representative, Full or Part Time

  • Haltom City, TX (17 miles from Mansfield, TX)
  • 20 hours ago
  • Haltom City, TX (17 miles from Mansfield, TX)
  • 20 hours ago

Store 2742000: 4660 Western Center Blvd, Haltom City, Texas 76137 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Retention and Customer Service Representative

  • Irving, TX (20 miles from Mansfield, TX)
  • 20 hours ago
  • Irving, TX (20 miles from Mansfield, TX)
  • 20 hours ago

Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....

Demographic Data for Mansfield, TX

Moving to Mansfield, TX? Find some basic demographic data about Mansfield, TX below.


Local
National
76,914
1,769
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Mansfield, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Mansfield, TX offer the following education background
High School or GED
34.8%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Mansfield, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »