Customer Service Jobs in Lancaster, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Experienced Bilingual Customer Service Representative
- Sunnyvale, TX (16 miles from Lancaster, TX)
- 9 days ago
- Sunnyvale, TX (16 miles from Lancaster, TX)
- 9 days ago
Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...
- Garland, TX (22 miles from Lancaster, TX)
- 45+ days ago
- Garland, TX (22 miles from Lancaster, TX)
- 45+ days ago
guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...
Amazon Locker+ Customer Service Associate
- Richardson, TX (23 miles from Lancaster, TX)
- 6 hours ago
- Richardson, TX (23 miles from Lancaster, TX)
- 6 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Success Representative
- Dallas, TX (11 miles from Lancaster, TX)
- 17 hours ago
- Dallas, TX (11 miles from Lancaster, TX)
- 17 hours ago
Performs activities and takes appropriate action, exercising judgment and using Company and department knowledge in the core foundational areas TOS, Customer Service A and Customer Service B....
Customer Service Representative - Work From Home
- Rowlett, TX (22 miles from Lancaster, TX)
- 22 hours ago
- Rowlett, TX (22 miles from Lancaster, TX)
- 22 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
Customer Service Representative - Remote in CST Requisition Number: 2298307 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization that delivers...
Remote WorkInsurance Customer Service Associate
- Richardson, TX (23 miles from Lancaster, TX)
- 1 day ago
- Richardson, TX (23 miles from Lancaster, TX)
- 1 day ago
service a job alert for this search Insurance Customer Service Richardson, TX, US...
Customer Service Representative
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
Job Summary Surya is looking for a customer service representative with a passion for creating loyal customers....
Senior Customer Service Representative - National Remote
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkRemote Customer Service Representative - part-time
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
- Dallas, TX (11 miles from Lancaster, TX)
- 1 day ago
The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Remote WorkCustomer Service Representative - Bilingual - Spanish (Start Date August 5, 2025)
- Addison, TX (23 miles from Lancaster, TX)
- 1 day ago
- Addison, TX (23 miles from Lancaster, TX)
- 1 day ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Retail Customer Service Team Member-1
- Irving, TX (16 miles from Lancaster, TX)
- 2 days ago
- Irving, TX (16 miles from Lancaster, TX)
- 2 days ago
Store - BALT-WESTMINSTER, MDDeliver friendly customer service, help customers shop our store, and find what theyre looking for....
- Dallas, TX (11 miles from Lancaster, TX)
- 2 days ago
- Dallas, TX (11 miles from Lancaster, TX)
- 2 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Retail Customer Service Specialist
- Dallas, TX (11 miles from Lancaster, TX)
- 2 days ago
- Dallas, TX (11 miles from Lancaster, TX)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Associate (part-time)
- Garland, TX (21 miles from Lancaster, TX)
- 3 days ago
- Garland, TX (21 miles from Lancaster, TX)
- 3 days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Demographic Data for Lancaster, TX
Moving to Lancaster, TX? Find some basic demographic data about Lancaster, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lancaster, TX
Highest Education Level
Customer Services in Lancaster, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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