Customer Service Jobs in Katy, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 6 hours ago
- Houston, TX (22 miles from Katy, TX)
- 6 hours ago
Job Summary: Responsible for all aspects of telephone customer service....
Customer Service Associate (nomnom Lincoln & Devision Part-Time)
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
Customer Service Associate (nomnom Lincoln & Devision | Part-Time) Par Pacific, - Liberty Park, WA Posted: 6/16/2025 - Expires: 9/14/2025 Job ID: 290525618 Apply Now I have already applied Save Job...
Paid Panel Immediate Start - Remote Part Time - Customer Service Representative Agent Welcome
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
Ability to understand and follow both oral and written instructions Customer Service Representative Agent is not compulsory. US residents only....
Remote WorkBilingual Loan Servicing Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Job Description: At Regions, the Loan Servicing Customer Service Representative responds to customer's inquiries or complaints regarding Loan Servicing products or services....
Part Time Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Provide excellent Customer Service by listening, answering questions, and guiding workers to helpful resources....
Remote WorkCustomer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
CSR (Customer Service Representative)
- Cypress, TX (9 miles from Katy, TX)
- 1 day ago
- Cypress, TX (9 miles from Katy, TX)
- 1 day ago
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...
Pharmacy Customer Service Associate
- Rosenberg, TX (22 miles from Katy, TX)
- 2 days ago
- Rosenberg, TX (22 miles from Katy, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Member Customer Service Representative- Mark A....
Retail Customer Service Supervisor
- Missouri City, TX (24 miles from Katy, TX)
- 3 days ago
- Missouri City, TX (24 miles from Katy, TX)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Associate Customer Care Representative
- Sugar Land, TX (15 miles from Katy, TX)
- 3 days ago
- Sugar Land, TX (15 miles from Katy, TX)
- 3 days ago
Description Associate Customer Service Representative Houston Regional Office 2150 Town Square Place, Suite 600, Sugar Land, TX 77479 Thank you for considering Amica as part of your career journey,...
Remote WorkLogistics Customer Service Representative 1
- Waller, TX (21 miles from Katy, TX)
- 3 days ago
- Waller, TX (21 miles from Katy, TX)
- 3 days ago
Position Responsibilities may include; Order fulfillment and order maintenance processes. Open customer accounts by recording account information....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
Service Supervisor, the Customer Service Rep is accountable for establishing a strong customer relationship based on trust and responsiveness....
- Missouri City, TX (24 miles from Katy, TX)
- 4 days ago
- Missouri City, TX (24 miles from Katy, TX)
- 4 days ago
One year of related experience required with customer service preferred....
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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