Customer Service Jobs in Katy, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Walgreens
- Cypress, TX (9 miles from Katy, TX)
- 6 hours ago
- Cypress, TX (9 miles from Katy, TX)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Ezcorp
- Stafford, TX (17 miles from Katy, TX)
- 1 day ago
- Stafford, TX (17 miles from Katy, TX)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In PersonRetail Cashier and Customer Service Associate
- IKEA North America Services, LLC
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....
In PersonPharmacy Customer Service Associate
- Walgreens
- Bellaire, TX (18 miles from Katy, TX)
- 5 days ago
- Bellaire, TX (18 miles from Katy, TX)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Walgreens
- Bellaire, TX (18 miles from Katy, TX)
- 5 days ago
- Bellaire, TX (18 miles from Katy, TX)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonPOSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member....
In Person Part TimeSupports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
In Person Part Time- DollarTree
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative
- Retail Information Systems
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
Company Description RIS provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions, such as Retail Pro, to retailers worldwide. No matter how...
In Person- TJX
- Cypress, TX (9 miles from Katy, TX)
- 13 days ago
- Cypress, TX (9 miles from Katy, TX)
- 13 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
In PersonRetail Customer Service Leader (Front End Leader)
- Micro Center
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)....
In PersonRetail Customer Service Associate
- FedEx
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
In PersonCustomer Service Representative
- Genuine Parts Company
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
In PersonCustomer Service Representative
- Brenntag
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary....
In Person- Family Dollar Stores of Texas LLC
- Missouri City, TX (24 miles from Katy, TX)
- 17 days ago
- Missouri City, TX (24 miles from Katy, TX)
- 17 days ago
$14k Per Year DOE (Depends on Experience) Position range in Fort Bend County $23k - $39k Per Year Customer Service Associate Family Dollar Stores of Texas LLC Occupation: Retail Salespersons Location...
In PersonDemographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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