Customer Service Jobs in Katy, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 117 Jobs

Customer Service Associate - Morning & Lunch Shift

  • Sugar Land, TX (15 miles from Katy, TX)
  • 18 hours ago
  • Sugar Land, TX (15 miles from Katy, TX)
  • 18 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Stafford, TX (17 miles from Katy, TX)
  • 18 hours ago
  • Stafford, TX (17 miles from Katy, TX)
  • 18 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 18 hours ago
  • Houston, TX (22 miles from Katy, TX)
  • 18 hours ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Service Representative, Houston Central

  • Houston, TX (22 miles from Katy, TX)
  • 19 hours ago
  • Houston, TX (22 miles from Katy, TX)
  • 19 hours ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Agent

  • Houston, TX (22 miles from Katy, TX)
  • 19 hours ago
  • Houston, TX (22 miles from Katy, TX)
  • 19 hours ago

Back to results Customer Service Agent Branches & Operations Full-time Houston, TX, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Care Representative

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end...

Customer Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

Excellent customer service skills. 1-2 years customer service experience. Some sales experience is a plus. Excellent communication, listening, computer, and organizational skills....

Pharmacy Customer Service Associate

  • Richmond, TX (11 miles from Katy, TX)
  • 1 day ago
  • Richmond, TX (11 miles from Katy, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - FASC

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

; Data Entry Skills; People Skills; Informing; Customer Focus; Customer Service; Attention to Detail; Professionalism; Multi-tasking Travel Requirements Minimal Travel Work Environment And Physical...

Bilingual Customer Service Representative-FASC

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

service OR equivalent combination of education and experience Two years of experience working at Workforce Solutions and a recommendation from current or most recent supervisor Has knowledge of the...

Customer Service Representative

  • Stafford, TX (17 miles from Katy, TX)
  • 2 days ago
  • Stafford, TX (17 miles from Katy, TX)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Storage Customer Service Representative

  • Stafford, TX (17 miles from Katy, TX)
  • 2 days ago
  • Stafford, TX (17 miles from Katy, TX)
  • 2 days ago

U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....

Customer Accounts Advisor

  • Rosenberg, TX (22 miles from Katy, TX)
  • 2 days ago
  • Rosenberg, TX (22 miles from Katy, TX)
  • 2 days ago

service....

Customer Service Representative- Remote

  • Houston, TX (22 miles from Katy, TX)
  • 2 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 2 days ago

Experience working in an administrative or customer service capacity....

Remote Work

Customer Service Associate

  • Missouri City, TX (24 miles from Katy, TX)
  • 2 days ago
  • Missouri City, TX (24 miles from Katy, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Katy, TX

Moving to Katy, TX? Find some basic demographic data about Katy, TX below.


Local
National
383,803
6,613
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Katy, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Katy, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Katy, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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