Customer Service Jobs in Katy, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PM Shift
- Houston, TX (22 miles from Katy, TX)
- 2 hours ago
- Houston, TX (22 miles from Katy, TX)
- 2 hours ago
As a Customer Service Representative, youll engage with shareholders via outbound calls, guiding them through voting processes and ensuring their voices are heard on key corporate decisions....
Remote Work- Houston, TX (22 miles from Katy, TX)
- 2 hours ago
- Houston, TX (22 miles from Katy, TX)
- 2 hours ago
**Position Summary** The Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 12 hours ago
- Houston, TX (22 miles from Katy, TX)
- 12 hours ago
Customer Service Representative needed for a subcontracting company. We are seeking someone who is a team player, detail oriented, takes initiative, and is motivated to work!...
Senior Customer Service Representative
- Houston, TX (21 miles from Katy, TX)
- 13 hours ago
- Houston, TX (21 miles from Katy, TX)
- 13 hours ago
Senior Customer Service Representative **Location:** Houston, TX 77060 **Job Type:** Full-Time | On-Site **Salary:** $19-$21 hr depending on yrs of experience **Position Summary:** The **Senior Records...
- Cypress, TX (9 miles from Katy, TX)
- 20 hours ago
- Cypress, TX (9 miles from Katy, TX)
- 20 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Houston, TX (22 miles from Katy, TX)
- 23 hours ago
- Houston, TX (22 miles from Katy, TX)
- 23 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
TEXT "CUSTOMER SERVICE" TO ......
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
service, shipping or logistics experience (preferred) Proficient with Microsoft Office, especially Word and Excel Data entry experience Excellent communication and organizational skills...
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Monitor the route and location of drivers to coordinate and prioritize their schedule....
- Cypress, TX (9 miles from Katy, TX)
- 2 days ago
- Cypress, TX (9 miles from Katy, TX)
- 2 days ago
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service....
Retail Customer Service Associate
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative (CSR)
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
Goal-oriented with a focus on delivering excellent customer service. Strong math skills and the ability to perform quick calculations....
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
At Ace Mart Restaurant Supply, our Customer Service & Sales Associates are trusted partners to chefs, restaurateurs, and foodservice pros....
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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