Customer Service Jobs in Houston, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 130 Jobs

Customer Service Associate

  • Houston, TX
  • 1 hour ago
  • Houston, TX
  • 1 hour ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Humble, TX (17 miles from Houston, TX)
  • 1 hour ago
  • Humble, TX (17 miles from Houston, TX)
  • 1 hour ago

Excellent customer service skills. 1-2 years customer service experience. Some sales experience is a plus. Excellent communication, listening, computer, and organizational skills....

Medical Equipment Customer Service Representative

  • Spring, TX (21 miles from Houston, TX)
  • 23 hours ago
  • Spring, TX (21 miles from Houston, TX)
  • 23 hours ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Associate - Morning & Lunch Shift

  • Sugar Land, TX (18 miles from Houston, TX)
  • 23 hours ago
  • Sugar Land, TX (18 miles from Houston, TX)
  • 23 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Stafford, TX (15 miles from Houston, TX)
  • 23 hours ago
  • Stafford, TX (15 miles from Houston, TX)
  • 23 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

Demonstrate outstanding customer service, telephone/verbal communication, and generous listening skills....

Customer Service Representative, Houston Central

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Agent

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

Back to results Customer Service Agent Branches & Operations Full-time Houston, TX, United States Apply now Apply now Ready to elevate your customer service game?...

Customer Care Representative

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees. Our passion for creating communities does not end...

Customer Service Representative

  • Spring, TX (21 miles from Houston, TX)
  • 1 day ago
  • Spring, TX (21 miles from Houston, TX)
  • 1 day ago

The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....

Customer Service Associate

  • Spring, TX (21 miles from Houston, TX)
  • 1 day ago
  • Spring, TX (21 miles from Houston, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Spring, TX (21 miles from Houston, TX)
  • 1 day ago
  • Spring, TX (21 miles from Houston, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Richmond, TX (22 miles from Houston, TX)
  • 1 day ago
  • Richmond, TX (22 miles from Houston, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • South Houston, TX (10 miles from Houston, TX)
  • 2 days ago
  • South Houston, TX (10 miles from Houston, TX)
  • 2 days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative - FASC

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

; Data Entry Skills; People Skills; Informing; Customer Focus; Customer Service; Attention to Detail; Professionalism; Multi-tasking Travel Requirements Minimal Travel Work Environment And Physical...

Demographic Data for Houston, TX

Moving to Houston, TX? Find some basic demographic data about Houston, TX below.


Local
National
3,198,284
80,547
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Houston, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Houston, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Houston, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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