Customer Service Jobs in Houston, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Automotive Finishes
- Sherwin Williams
- South Houston, TX (10 miles from Houston, TX)
- 11 hours ago
- South Houston, TX (10 miles from Houston, TX)
- 11 hours ago
Have at least one (1) year of work experience in customer service, retail, or sales #SHWSales...
In Person Part TimeCustomer Service Associate - Temporary
- Walgreens
- Cypress, TX (24 miles from Houston, TX)
- 12 hours ago
- Cypress, TX (24 miles from Houston, TX)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person Temporary- Aaron's
- Pearland, TX (15 miles from Houston, TX)
- 1 day ago
- Pearland, TX (15 miles from Houston, TX)
- 1 day ago
We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service....
In Person- Ezcorp
- Stafford, TX (15 miles from Houston, TX)
- 1 day ago
- Stafford, TX (15 miles from Houston, TX)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
In PersonRetail Cashier and Customer Service Associate
- IKEA North America Services, LLC
- Houston, TX
- 3 days ago
- Houston, TX
- 3 days ago
Why we will love you You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you....
In PersonPharmacy Customer Service Associate
- Walgreens
- Humble, TX (17 miles from Houston, TX)
- 5 days ago
- Humble, TX (17 miles from Houston, TX)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In Person- Walgreens
- Bellaire, TX (7 miles from Houston, TX)
- 5 days ago
- Bellaire, TX (7 miles from Houston, TX)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
In PersonCLUB Customer Service Associate - Part Time
- Cabelas
- Katy, TX (22 miles from Houston, TX)
- 6 days ago
- Katy, TX (22 miles from Houston, TX)
- 6 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member....
In Person Part TimeCustomer Service Associate - Part Time
- Cabelas
- Katy, TX (22 miles from Houston, TX)
- 6 days ago
- Katy, TX (22 miles from Houston, TX)
- 6 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
In Person Part TimeWere seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In Person- DollarTree
- Spring, TX (21 miles from Houston, TX)
- 12 days ago
- Spring, TX (21 miles from Houston, TX)
- 12 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....
In PersonCustomer Service Representative
- Retail Information Systems
- Houston, TX
- 12 days ago
- Houston, TX
- 12 days ago
Company Description RIS provides cost-effective, highly configurable and scalable Point of Sale and Inventory Control software solutions, such as Retail Pro, to retailers worldwide. No matter how...
In Person- TJX
- Cypress, TX (24 miles from Houston, TX)
- 13 days ago
- Cypress, TX (24 miles from Houston, TX)
- 13 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
In PersonAlterations Customer Service Representative
- David's Bridal
- Friendswood, TX (19 miles from Houston, TX)
- 13 days ago
- Friendswood, TX (19 miles from Houston, TX)
- 13 days ago
Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...
In PersonRetail Customer Service Leader (Front End Leader)
- Micro Center
- Houston, TX
- 14 days ago
- Houston, TX
- 14 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE LEADER (FRONT END LEADER)....
In PersonDemographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Discretion
- Inbound
- Courteous
- Willingness To Learn
- Bathroom Remodeling
- Dusting
- Asset Protection
- First In, First Out
- Restocking
- Replenishing
- Merchandising
- Customer Support
- Pulling
- Cashier Skills
- Loading & Unloading
- Wellness
- Housekeeping
- Customer Satisfaction
- Retail
- Energetic
- Reimbursement
- Relationship Management
- Decision Making
- Military Background
- High School Diploma
- Driving
- Customer Relations
- Friendliness
- Inventory Management
- Policy Development
- Filing
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Scheduling
- Staff Supervision
- Teamwork
- Microsoft Office
- Computer Skills
- Problem Solving
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »