Customer Service Jobs in Houston, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
**Job Summary:** Responsible for all aspects of telephone customer service....
Customer Service Representative, Consolidated Service Center
- Sugar Land, TX (18 miles from Houston, TX)
- 19 hours ago
- Sugar Land, TX (18 miles from Houston, TX)
- 19 hours ago
The CSR typically reports to the CSC Customer Service/Purchasing Manager....
Retail Customer Service Supervisor
- Richmond, TX (22 miles from Houston, TX)
- 1 day ago
- Richmond, TX (22 miles from Houston, TX)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
service experience, especially in a call center environment **Apply now** to take the next step in your customer service career!...
Youll travel to customer locations, complete vehicle inspections, and guide them through the final steps of the selling processall while delivering top-tier customer service....
Job Summary: Responsible for all aspects of telephone customer service....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative, Consolidated Service Center
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
The CSR typically reports to the CSC Customer Service/Purchasing Manager....
Bilingual Customer Service Representative - $16.50/hr Hybrid Position What You'll Do: Provide exceptional customer support to our clients Process orders and resolve customer inquiries with care and...
Customer Service/Call Center - Customer Service Representative
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Job Title: Customer Service Representative II (Bilingual - Spanish/English) Location: Kinder Morgan Building, Houston, TX (Hybrid – Onsite Wednesdays) Start Date / End Date: 8/5/2025 – 8/4/2026 Duration...
Customer Service/Call Center - Customer Service Representative II
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Job Title: Customer Service Representative II (Bilingual - Spanish/English) Request ID: 22522-1 Location: Kinder Morgan Building, Houston, TX (Hybrid – Onsite Wednesdays) Start Date / End Date: 8/5/...
Experience in any Customer service field. Ability to multi-task and work in a fast-paced, call center environment. Proficiency working on a computer. Strong interpersonal skills....
Work from Home: Customer Service Representative (Healthcare)
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkCustomer Service Representative FT (No Vaccination Required)
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Hiring Full-Time Customer Service Representative Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations?...
Customer Service Representative FT (Vaccination Required)
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
Hiring Full-Time Customer Service Representatives Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations?...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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