Customer Service Jobs in Harker Heights, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Customer Service Representative

  • Temple, TX (24 miles from Harker Heights, TX)
  • 4 days ago
  • Temple, TX (24 miles from Harker Heights, TX)
  • 4 days ago

Excellent customer service skills. Ability to read and write in the English language. Proficiency with the Client Office Suite of software....

Customer Service Representative

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 6 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 6 days ago

Store 2741569: 3900 Trimmier Rd, Killeen, Texas 76542 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Temple, TX (24 miles from Harker Heights, TX)
  • 12 days ago
  • Temple, TX (24 miles from Harker Heights, TX)
  • 12 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 13 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 13 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Bank Customer Service Representative

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 18 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 18 days ago

We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....

Bilingual Customer Service Representative

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 18 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 18 days ago

We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....

Retail Customer Service Cashier

  • Troy, TX (24 miles from Harker Heights, TX)
  • 21 days ago
  • Troy, TX (24 miles from Harker Heights, TX)
  • 21 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Insurance Customer Service Agent

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 21 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 21 days ago

We are hiring insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives....

Insurance Customer Service Agent (P&C Licensed)

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 21 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 21 days ago

We are hiring licensed insurance customer service agents to support inbound customer service, help desk, and back-office processing representatives....

Tax Customer Service Representative II (Experienced)

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 21 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 21 days ago

MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...

Call Center Customer Service Representative

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 27 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 27 days ago

Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...

Contact Center Customer Service Representative

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 27 days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 27 days ago

We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....

4X10 Customer Service Representative Full-Time (4 Days a Week)

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 30+ days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 30+ days ago

This position supports customer service, technical support, and customer sales interactions....

2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 30+ days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 30+ days ago

This position supports customer service, technical support, and customer sales interactions....

Technical Customer Care Representative I (Entry-Level)

  • Killeen, TX (6 miles from Harker Heights, TX)
  • 30+ days ago
  • Killeen, TX (6 miles from Harker Heights, TX)
  • 30+ days ago

A strong customer service background is necessary to provide world-class customer experience....

Demographic Data for Harker Heights, TX

Moving to Harker Heights, TX? Find some basic demographic data about Harker Heights, TX below.


Local
National
32,714
499
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Harker Heights, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Harker Heights, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Harker Heights, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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