Customer Service Jobs in Grapevine, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 247 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Customer Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • moments ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • moments ago

Experience in phone-based customer service or inside sales. Previous experience in a home services, hospitality, or retail environment. (Apply Now!)...

Customer Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • moments ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • moments ago

Able to work with little or no supervision Preferred: Experience in customer service (1 year) Medical billing and/or revenue cycle management knowledge within a healthcare related field (1 year) On-site...

Customer Service Representative

  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 1 hour ago
  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 1 hour ago

Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...

Pharmacy Customer Service Associate

  • Grand Prairie, TX (11 miles from Grapevine, TX)
  • 13 hours ago
  • Grand Prairie, TX (11 miles from Grapevine, TX)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • 15 hours ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 15 hours ago

Must have two (2) years of customer service experience in a medical business office. Equivalent Education and/or Experience: None. Certification/Registration/Licensure: None....

Customer Service Representative

  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 15 hours ago
  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 15 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Sales & Customer Service Associate

  • Arlington, TX (21 miles from Grapevine, TX)
  • 15 hours ago
  • Arlington, TX (21 miles from Grapevine, TX)
  • 15 hours ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Veterinary Client Service Representative

  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 15 hours ago
  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 15 hours ago

Essential Duties & Responsibilities Individuals in this role perform such duties as: Answer phones (route phone calls, screen phone calls for management, answer client questions, etc.)....

Veterinary Client Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • 16 hours ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 16 hours ago

proposed work schedule; Thursday, Friday, and Saturday 7:30am-8pm MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical...

Warehouse Manufacturing Customer Service Representative

  • Grapevine, TX
  • 21 hours ago
  • Grapevine, TX
  • 21 hours ago

Artistree-DFW Airport The Administrative Assistant performs a variety of administrative functions as assigned by the General Manager (GM), and/or the Managerial Staff. Major Activities Schedules...

Travel Customer Service Agent

  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 23 hours ago
  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 23 hours ago

to assist with any questions or concerns they have Provide high level customer service* 3+ years of experience in customer service Excellent communication skills Ability to prioritize and handle inquires...

Retail Customer Service Associate

  • Frisco, TX (21 miles from Grapevine, TX)
  • 23 hours ago
  • Frisco, TX (21 miles from Grapevine, TX)
  • 23 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Bilingual)

  • Denton, TX (20 miles from Grapevine, TX)
  • 1 day ago
  • Denton, TX (20 miles from Grapevine, TX)
  • 1 day ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Office Assistant / Customer Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • 2 days ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 2 days ago

Office Assistant / Customer Service Representative DT Systems is seeking Full-Time and/or Part-Time customer service representatives to join our family....

Demographic Data for Grapevine, TX

Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.

Local
National
49,969
2,134
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
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Title Synonyms

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Salary for Customer Service Jobs in Grapevine, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grapevine, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grapevine, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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