Customer Service Jobs in Grapevine, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 256 Jobs

Customer Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • 17 hours ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 17 hours ago

Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...

Remote Work

Customer Service Representative - Remote in CST

  • Dallas, TX (18 miles from Grapevine, TX)
  • 1 hour ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 1 hour ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....

Remote Work

Customer Service Associate - Temporary

  • Cedar Hill, TX (24 miles from Grapevine, TX)
  • 11 hours ago
  • Cedar Hill, TX (24 miles from Grapevine, TX)
  • 11 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Team Member-5

  • Irving, TX (10 miles from Grapevine, TX)
  • 23 hours ago
  • Irving, TX (10 miles from Grapevine, TX)
  • 23 hours ago

Store - Knoxville, TNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Associate Job Haltom City, TX

  • Haltom City, TX (17 miles from Grapevine, TX)
  • 1 day ago
  • Haltom City, TX (17 miles from Grapevine, TX)
  • 1 day ago

Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...

Retail Customer Service Associate

  • Richardson, TX (19 miles from Grapevine, TX)
  • 1 day ago
  • Richardson, TX (19 miles from Grapevine, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate Job

  • Haltom City, TX (17 miles from Grapevine, TX)
  • 1 day ago
  • Haltom City, TX (17 miles from Grapevine, TX)
  • 1 day ago

Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...

Customer Service Representative

  • Dallas, TX (18 miles from Grapevine, TX)
  • 1 day ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 1 day ago

Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....

Client Service Representative, DVSC - Frisco

  • Frisco, TX (21 miles from Grapevine, TX)
  • 2 days ago
  • Frisco, TX (21 miles from Grapevine, TX)
  • 2 days ago

Client Service Representative Are you looking to be a part of an amazing team of people who get to help provide state-of-the-art healthcare to our companion animals? Dallas Veterinary Surgical...

Customer Service Agent - Bilingual

  • Richardson, TX (19 miles from Grapevine, TX)
  • 2 days ago
  • Richardson, TX (19 miles from Grapevine, TX)
  • 2 days ago

Starting pay is $18.50/hour The Customer Service Agent is responsible for interacting with customers in the Criminal Justice field via the telephone in a professional and courteous manner....

Alternate-Customer Service Representative

  • Irving, TX (10 miles from Grapevine, TX)
  • 2 days ago
  • Irving, TX (10 miles from Grapevine, TX)
  • 2 days ago

**What's in this Alternate-Customer Service Representative position for you?...

Pharmacy Customer Service Associate

  • Corinth, TX (18 miles from Grapevine, TX)
  • 2 days ago
  • Corinth, TX (18 miles from Grapevine, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Senior Customer Service Representative - National Remote

  • Dallas, TX (18 miles from Grapevine, TX)
  • 3 days ago
  • Dallas, TX (18 miles from Grapevine, TX)
  • 3 days ago

As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....

Remote Work

Customer Service Representative

  • Irving, TX (10 miles from Grapevine, TX)
  • 3 days ago
  • Irving, TX (10 miles from Grapevine, TX)
  • 3 days ago

Must have Customer service experience, empathy and the ability to multitask. Opportunity for Temp to Hire and MUST be able to work Oniste....

Senior Customer Service Representative

  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 3 days ago
  • Fort Worth, TX (20 miles from Grapevine, TX)
  • 3 days ago

What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...

Demographic Data for Grapevine, TX

Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.


Local
National
49,969
2,134
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Grapevine, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grapevine, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grapevine, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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