Customer Service Jobs in Grand Prairie, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 273 Jobs

Lead Customer Service Associate Job

  • Dallas, TX (11 miles from Grand Prairie, TX)
  • moments ago
  • Dallas, TX (11 miles from Grand Prairie, TX)
  • moments ago

Bring JOY to YOUR Journey and apply today for our Customer Service Associate position!...

Pharmacy Customer Service Representative

  • Dallas, TX (11 miles from Grand Prairie, TX)
  • moments ago
  • Dallas, TX (11 miles from Grand Prairie, TX)
  • moments ago

THE ROLE: We're looking for a Pharmacy Customer Service Representative who is motivated by our mission to unlock transformational healthcare outcomes....

Veterinary Client Service Representative - Specialty

  • Mansfield, TX (16 miles from Grand Prairie, TX)
  • 5 hours ago
  • Mansfield, TX (16 miles from Grand Prairie, TX)
  • 5 hours ago

Veterinary Client Service Representative - Specialty Thrive Pet Healthcare Specialists of Mansfield Mansfield, TX Thrive Pet Healthcare Specialists of Mansfield is hiring an experienced, Client...

Veterinary Client Service Representative - Emergency

  • Mansfield, TX (16 miles from Grand Prairie, TX)
  • 5 hours ago
  • Mansfield, TX (16 miles from Grand Prairie, TX)
  • 5 hours ago

Veterinary Client Service Representative - Emergency Thrive Pet Healthcare Specialists of Mansfield Mansfield, TX Thrive Pet Healthcare Specialists of Mansfield is hiring an experienced, Client...

Customer Service Associate

  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 12 hours ago
  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 12 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Packaged Gases Customer Service Representative - Ft. Worth

  • Ft Worth, TX (19 miles from Grand Prairie, TX)
  • 13 hours ago
  • Ft Worth, TX (19 miles from Grand Prairie, TX)
  • 13 hours ago

Excellent customer service skills. Ability to establish and manage customerrelationships Ability to work independently and under some pressure to meet deadlines....

Customer Service Associate

  • Haltom City, TX (18 miles from Grand Prairie, TX)
  • 13 hours ago
  • Haltom City, TX (18 miles from Grand Prairie, TX)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Haltom City, TX (18 miles from Grand Prairie, TX)
  • 13 hours ago
  • Haltom City, TX (18 miles from Grand Prairie, TX)
  • 13 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - PT

  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 13 hours ago
  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 13 hours ago

service....

Customer Service Representative - Night Shift

  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 14 hours ago
  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 14 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Lewisville, TX (18 miles from Grand Prairie, TX)
  • 22 hours ago
  • Lewisville, TX (18 miles from Grand Prairie, TX)
  • 22 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Retail Customer Service Associate

  • Mesquite, TX (21 miles from Grand Prairie, TX)
  • 22 hours ago
  • Mesquite, TX (21 miles from Grand Prairie, TX)
  • 22 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Senior Complex Customer Care Representative

  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 23 hours ago
  • Dallas, TX (11 miles from Grand Prairie, TX)
  • 23 hours ago

**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of high demand contact center and / OR customer service experience...

Remote Work

Client Service Representative

  • Garland, TX (23 miles from Grand Prairie, TX)
  • 1 day ago
  • Garland, TX (23 miles from Grand Prairie, TX)
  • 1 day ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Healthcare Customer Service Representative

  • Richardson, TX (19 miles from Grand Prairie, TX)
  • 1 day ago
  • Richardson, TX (19 miles from Grand Prairie, TX)
  • 1 day ago

Were seeking a Healthcare Customer Service Representative to work with a top client in Richardson, TX.Were here to help you find something great that works for youso you wont miss a moment of what really...

Demographic Data for Grand Prairie, TX

Moving to Grand Prairie, TX? Find some basic demographic data about Grand Prairie, TX below.

Local
National
195,645
3,321
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Grand Prairie, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Grand Prairie, TX offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Grand Prairie, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »