Customer Service Jobs in Galveston, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Retail Customer Service

  • Texas City, TX (8 miles from Galveston, TX)
  • 1 day ago
  • Texas City, TX (8 miles from Galveston, TX)
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Retail Customer Service Representative

  • League City, TX (23 miles from Galveston, TX)
  • 2 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 2 days ago

The Ideal Retail Customer Service Representative Candidate Will Have: Previous customer service or sales experience in a retail environment Exceptional customer service skills Ability to translate customer...

Customer Service Representative

  • Texas City, TX (8 miles from Galveston, TX)
  • 2 days ago
  • Texas City, TX (8 miles from Galveston, TX)
  • 2 days ago

Job Description: As a Customer Service Representative, are you looking for an opportunity to be part of a team?...

Customer Service Associate

  • Galveston, TX
  • 2 days ago
  • Galveston, TX
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • League City, TX (23 miles from Galveston, TX)
  • 5 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative II

  • League City, TX (23 miles from Galveston, TX)
  • 5 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 5 days ago

Provides needed coverage for Customer Service I Representatives....

Customer Service Representative

  • Galveston, TX
  • 6 days ago
  • Galveston, TX
  • 6 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative - English/Spanish

  • League City, TX (23 miles from Galveston, TX)
  • 18 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 18 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Lead Customer Service Representative

  • Bacliff, TX (18 miles from Galveston, TX)
  • 19 days ago
  • Bacliff, TX (18 miles from Galveston, TX)
  • 19 days ago

Store 2742362: 4515 Hwy 146, Bacliff, Texas 77518 Availability - Shift/Days Full time Day Shift - All Days Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Galveston, TX
  • 20 days ago
  • Galveston, TX
  • 20 days ago

Requires one year of experience providing customer service in an office environment....

Customer Relations Associate - Part Time

  • League City, TX (23 miles from Galveston, TX)
  • 23 days ago
  • League City, TX (23 miles from Galveston, TX)
  • 23 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Representative

  • Jamaica Beach, TX (12 miles from Galveston, TX)
  • 30+ days ago
  • Jamaica Beach, TX (12 miles from Galveston, TX)
  • 30+ days ago

Store 2742608: 16710 San Luis Pass Rd, Jamaica Beach, Texas 77554 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Sales & Customer Service Associate

  • League City, TX (23 miles from Galveston, TX)
  • 30+ days ago
  • League City, TX (23 miles from Galveston, TX)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative (Part Time)

  • League City, TX (23 miles from Galveston, TX)
  • 60+ days ago
  • League City, TX (23 miles from Galveston, TX)
  • 60+ days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative

  • League City, TX (23 miles from Galveston, TX)
  • 60+ days ago
  • League City, TX (23 miles from Galveston, TX)
  • 60+ days ago

Service processes in order to be more productive and efficient Attend customer service staff meetings for updates on production and inventories that may have an affect on Customer Service processes...

Demographic Data for Galveston, TX

Moving to Galveston, TX? Find some basic demographic data about Galveston, TX below.


Local
National
55,894
1,446
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Galveston, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Galveston, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Galveston, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »