Customer Service Jobs in Galena Park, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 155 Jobs

Customer Accounts Advisor

  • Baytown, TX (21 miles from Galena Park, TX)
  • 18 days ago
  • Baytown, TX (21 miles from Galena Park, TX)
  • 18 days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Customer Service Representative

  • Houston, TX (7 miles from Galena Park, TX)
  • 3 hours ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 3 hours ago

Customer Service Representative needed for a subcontracting company. We are seeking someone who is a team player, detail oriented, takes initiative, and is motivated to work!...

Customer Service Representative

  • Missouri City, TX (23 miles from Galena Park, TX)
  • 4 hours ago
  • Missouri City, TX (23 miles from Galena Park, TX)
  • 4 hours ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Sr Customer Service Representative

  • Pasadena, TX (3 miles from Galena Park, TX)
  • 4 hours ago
  • Pasadena, TX (3 miles from Galena Park, TX)
  • 4 hours ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Member Customer Service Representative- Foster YMCA

  • Houston, TX (7 miles from Galena Park, TX)
  • 5 hours ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 5 hours ago

Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention....

Member Customer Service Representative - Lake Houston

  • Kingwood, TX (17 miles from Galena Park, TX)
  • 5 hours ago
  • Kingwood, TX (17 miles from Galena Park, TX)
  • 5 hours ago

Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention....

Member Customer Service Representative - Trotter

  • Houston, TX (7 miles from Galena Park, TX)
  • 5 hours ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 5 hours ago

Requirements Must have Customer Service Experience. Must be available for daytime shift, 8am to 4pm...

Member Customer Service Representative- McWilliams YMCA

  • Houston, TX (7 miles from Galena Park, TX)
  • 5 hours ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 5 hours ago

Provides prompt and courteous customer service to current and prospective members and guests in the Y and on the phone, contributing to member retention....

Pharmacy Customer Service Associate

  • Missouri City, TX (23 miles from Galena Park, TX)
  • 5 hours ago
  • Missouri City, TX (23 miles from Galena Park, TX)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Agent

  • Pasadena, TX (12 miles from Galena Park, TX)
  • 6 hours ago
  • Pasadena, TX (12 miles from Galena Park, TX)
  • 6 hours ago

Prepare any reports concerning customer service as required by supervisors. Assist in resolving any discrepancies. Data Entry Operate the computer terminal in a proficient manner....

Customer Service Representative II

  • Houston, TX (7 miles from Galena Park, TX)
  • 16 hours ago
  • Houston, TX (7 miles from Galena Park, TX)
  • 16 hours ago

Manage customer support by responding to and handling all daily customer service requests. Notify customers of any delays in shipping and dispatching points....

Customer Service Representative - English/Spanish

  • Humble, TX (17 miles from Galena Park, TX)
  • 16 hours ago
  • Humble, TX (17 miles from Galena Park, TX)
  • 16 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Experience Associate - Work From Home

  • La Porte, TX (11 miles from Galena Park, TX)
  • 20 hours ago
  • La Porte, TX (11 miles from Galena Park, TX)
  • 20 hours ago

FT Customer Experience Associate - Work From Home [Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Experience Associate...

Remote Work

Retail Customer Service

  • League City, TX (18 miles from Galena Park, TX)
  • 1 day ago
  • League City, TX (18 miles from Galena Park, TX)
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Part Time - Customer Service Associate - Tool Rental - Flexible

  • Pearland, TX (13 miles from Galena Park, TX)
  • 1 day ago
  • Pearland, TX (13 miles from Galena Park, TX)
  • 1 day ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Demographic Data for Galena Park, TX

Moving to Galena Park, TX? Find some basic demographic data about Galena Park, TX below.


Local
National
9,627
99
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

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Salary for Customer Service Jobs in Galena Park, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Galena Park, TX offer the following education background
High School or GED
34.4%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Galena Park, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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