Customer Service Jobs in Frisco, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 103 Jobs
Liberty Mutual Insurance

Associate Gold Customer Service Representative Bilingual Spanish & English

A minimum of 6 months related work experience is required with customer service experience preferred....

Healthcare Customer Service Agent - Plano

  • Plano, TX (11 miles from Frisco, TX)
  • 6 hours ago
  • Plano, TX (11 miles from Frisco, TX)
  • 6 hours ago

We are looking for Healthcare Customer Service Agent with contact center experience! Do you have experience handling inbound Healthcare calls? If so, please apply today!...

Customer Service Representative

  • Richardson, TX (16 miles from Frisco, TX)
  • 8 hours ago
  • Richardson, TX (16 miles from Frisco, TX)
  • 8 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate - Temporary

  • Allen, TX (15 miles from Frisco, TX)
  • 22 hours ago
  • Allen, TX (15 miles from Frisco, TX)
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Warehouse Manufacturing Customer Service Representative

  • Grapevine, TX (21 miles from Frisco, TX)
  • 1 day ago
  • Grapevine, TX (21 miles from Frisco, TX)
  • 1 day ago

Artistree-DFW Airport The Administrative Assistant performs a variety of administrative functions as assigned by the General Manager (GM), and/or the Managerial Staff. Major Activities Schedules...

Work from Home Customer Service Representative

  • McKinney, TX (14 miles from Frisco, TX)
  • 1 day ago
  • McKinney, TX (14 miles from Frisco, TX)
  • 1 day ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Remote Work

Retail Customer Service Associate

  • McKinney, TX (14 miles from Frisco, TX)
  • 1 day ago
  • McKinney, TX (14 miles from Frisco, TX)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Remote)

  • McKinney, TX (14 miles from Frisco, TX)
  • 1 day ago
  • McKinney, TX (14 miles from Frisco, TX)
  • 1 day ago

Role Overview: Could you be our next Customer Service Representative? Globe Life is looking for a Customer Service Representative to join the team!...

Remote Work

TEMP - Customer Service Representative II

  • Garland, TX (21 miles from Frisco, TX)
  • 1 day ago
  • Garland, TX (21 miles from Frisco, TX)
  • 1 day ago

/ Experience: Up to 1-year advanced study or training beyond the high school level 1-2 years administrative experience Knowledge, Skills & Abilities Basic skills in PC and systems application Good customer...

Pharmacy Customer Service Associate

  • Plano, TX (11 miles from Frisco, TX)
  • 1 day ago
  • Plano, TX (11 miles from Frisco, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Bilingual)

  • Denton, TX (17 miles from Frisco, TX)
  • 2 days ago
  • Denton, TX (17 miles from Frisco, TX)
  • 2 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Associate Job

  • Prosper, TX (6 miles from Frisco, TX)
  • 2 days ago
  • Prosper, TX (6 miles from Frisco, TX)
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Bilingual Customer Service Representative

  • Garland, TX (21 miles from Frisco, TX)
  • 2 days ago
  • Garland, TX (21 miles from Frisco, TX)
  • 2 days ago

Seeking a bilingual customer service representative. Looking for someone that is a good communicator, will show up every day and be on time....

Customer Service Representative

  • Carrollton, TX (16 miles from Frisco, TX)
  • 2 days ago
  • Carrollton, TX (16 miles from Frisco, TX)
  • 2 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

PS Customer Service Representative - Remote Bilingual Required

  • Frisco, TX
  • 2 days ago
  • Frisco, TX
  • 2 days ago

JOB SUMMARY The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients....

Remote Work

Demographic Data for Frisco, TX

Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.


Local
National
210,825
6,114
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Frisco, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Frisco, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Frisco, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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