Customer Service Jobs in Frisco, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 101 Jobs

Customer Service Representative (Bilingual)

  • Denton, TX (17 miles from Frisco, TX)
  • 6 days ago
  • Denton, TX (17 miles from Frisco, TX)
  • 6 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative - Inside Sales

  • Carrollton, TX (16 miles from Frisco, TX)
  • 17 hours ago
  • Carrollton, TX (16 miles from Frisco, TX)
  • 17 hours ago

The Customer Service Representative's responsibilities include: Providing impeccable customer service Communicate well with a friendly and positive personality Answer customer questions Checking stock...

Customer Service Representative

  • Coppell, TX (17 miles from Frisco, TX)
  • 2 days ago
  • Coppell, TX (17 miles from Frisco, TX)
  • 2 days ago

Based in Dallas, Texas, we are seeking a Customer Service Representative to serve as a primary point of contact for our end-users....

CSR (Customer Service Representative)

  • Plano, TX (11 miles from Frisco, TX)
  • 2 days ago
  • Plano, TX (11 miles from Frisco, TX)
  • 2 days ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Service Associate - Temporary

  • Frisco, TX
  • 2 days ago
  • Frisco, TX
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Bilingual Customer Service Representative

  • Carrollton, TX (16 miles from Frisco, TX)
  • 2 days ago
  • Carrollton, TX (16 miles from Frisco, TX)
  • 2 days ago

A fast-growing warehouse and fulfillment operation in Carrollton, TX 75007 is looking for a Customer Service Representative to support both operational and client-facing functions....

Customer Service Representative

  • Dallas, TX (13 miles from Frisco, TX)
  • 2 days ago
  • Dallas, TX (13 miles from Frisco, TX)
  • 2 days ago

Store 2742417: 7887 McCallum Blvd, Dallas, Texas 75252 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...

Customer Service Associate

  • Denton, TX (17 miles from Frisco, TX)
  • 3 days ago
  • Denton, TX (17 miles from Frisco, TX)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Lead Retail Customer Service Associate

  • McKinney, TX (14 miles from Frisco, TX)
  • 3 days ago
  • McKinney, TX (14 miles from Frisco, TX)
  • 3 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Prosper, TX (6 miles from Frisco, TX)
  • 3 days ago
  • Prosper, TX (6 miles from Frisco, TX)
  • 3 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Associate Job

  • Prosper, TX (6 miles from Frisco, TX)
  • 4 days ago
  • Prosper, TX (6 miles from Frisco, TX)
  • 4 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Associate Customer Care Representative

  • Frisco, TX
  • 4 days ago
  • Frisco, TX
  • 4 days ago

Description Associate Customer Service Representative Dallas Regional 3001 Dallas Parkway, Frisco, TX 75034 Thank you for considering Amica as part of your career journey, where your future is our business...

Remote Work

Customer Service Representative

  • Cross Roads, TX (10 miles from Frisco, TX)
  • 4 days ago
  • Cross Roads, TX (10 miles from Frisco, TX)
  • 4 days ago

Service Center Cross Roads JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Representative

  • Richardson, TX (16 miles from Frisco, TX)
  • 4 days ago
  • Richardson, TX (16 miles from Frisco, TX)
  • 4 days ago

Must have demonstrated exceptional customer service skills and a strong customer orientation....

Remote Customer Service Representative - Retail Energy

  • Plano, TX (11 miles from Frisco, TX)
  • 4 days ago
  • Plano, TX (11 miles from Frisco, TX)
  • 4 days ago

Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector....

Demographic Data for Frisco, TX

Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.


Local
National
210,825
6,114
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Frisco, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Frisco, TX offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Frisco, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »