Customer Service Jobs in Flower Mound, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 242 Jobs

Experienced Bilingual Customer Service Representative

  • Grapevine, TX (7 miles from Flower Mound, TX)
  • 8 days ago
  • Grapevine, TX (7 miles from Flower Mound, TX)
  • 8 days ago

Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...

Retail Customer Service Team Member-1

  • Irving, TX (17 miles from Flower Mound, TX)
  • 9 hours ago
  • Irving, TX (17 miles from Flower Mound, TX)
  • 9 hours ago

Store - BALT-WESTMINSTER, MDDeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Customer Service Associate

  • Plano, TX (22 miles from Flower Mound, TX)
  • 9 hours ago
  • Plano, TX (22 miles from Flower Mound, TX)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Lunch/Afternoon Shift

  • Frisco, TX (19 miles from Flower Mound, TX)
  • 10 hours ago
  • Frisco, TX (19 miles from Flower Mound, TX)
  • 10 hours ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Supervisor

  • Lewisville, TX
  • 21 hours ago
  • Lewisville, TX
  • 21 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....

Customer Service Associate

  • Dallas, TX (24 miles from Flower Mound, TX)
  • 22 hours ago
  • Dallas, TX (24 miles from Flower Mound, TX)
  • 22 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Retail Customer Service Specialist

  • Dallas, TX (24 miles from Flower Mound, TX)
  • 22 hours ago
  • Dallas, TX (24 miles from Flower Mound, TX)
  • 22 hours ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Care Representative I

  • Grand Prairie, TX (18 miles from Flower Mound, TX)
  • 22 hours ago
  • Grand Prairie, TX (18 miles from Flower Mound, TX)
  • 22 hours ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Customer Service Representative

  • Corinth, TX (13 miles from Flower Mound, TX)
  • 1 day ago
  • Corinth, TX (13 miles from Flower Mound, TX)
  • 1 day ago

Service Center Corinth JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Customer Service Associate - Dinner/Close Shift

  • Dallas, TX (24 miles from Flower Mound, TX)
  • 1 day ago
  • Dallas, TX (24 miles from Flower Mound, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative - Field Services

  • Grapevine, TX (7 miles from Flower Mound, TX)
  • 1 day ago
  • Grapevine, TX (7 miles from Flower Mound, TX)
  • 1 day ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Amazon Locker+ Customer Service Associate

  • Fort Worth, TX (23 miles from Flower Mound, TX)
  • 1 day ago
  • Fort Worth, TX (23 miles from Flower Mound, TX)
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Alternate-Customer Service Representative

  • Irving, TX (17 miles from Flower Mound, TX)
  • 1 day ago
  • Irving, TX (17 miles from Flower Mound, TX)
  • 1 day ago

As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....

Customer Service Representative - Environmental Services

  • Frisco, TX (16 miles from Flower Mound, TX)
  • 1 day ago
  • Frisco, TX (16 miles from Flower Mound, TX)
  • 1 day ago

Provides customer service follow-up on issues previously registered with Environmental Services Division....

Customer Service Representative

  • Richland Hills, TX (16 miles from Flower Mound, TX)
  • 1 day ago
  • Richland Hills, TX (16 miles from Flower Mound, TX)
  • 1 day ago

Our friendly customer service and knowledge are one of a kind and include both a professional and a personal touch....

Demographic Data for Flower Mound, TX

Moving to Flower Mound, TX? Find some basic demographic data about Flower Mound, TX below.


Local
National
73,611
2,105
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Flower Mound, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Flower Mound, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Flower Mound, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »