Customer Service Jobs in Edinburg, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 24 Jobs

Customer Service Associate

  • McAllen, TX (7 miles from Edinburg, TX)
  • 12 hours ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 12 hours ago

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer...

Retail Customer Experience Associate, La Plaza Mall - Full Time

  • McAllen, TX (7 miles from Edinburg, TX)
  • 3 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 3 days ago

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...

Customer Service Representative Remote (Pharr, TX)

  • Pharr, TX (9 miles from Edinburg, TX)
  • 3 days ago
  • Pharr, TX (9 miles from Edinburg, TX)
  • 3 days ago

Minimum Requirements - High School Diploma or GED required - At least six (6) months of customer service/secretarial/telemarketing experience required - Ability to speak and read English clearly, professionally...

Remote Work

Customer Service Representative

  • McAllen, TX (7 miles from Edinburg, TX)
  • 3 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 3 days ago

Between $11.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative GRISELDA MELENDEZ INSURANCE AGENCY Occupation...

Retail Customer Service Associate

  • McAllen, TX (7 miles from Edinburg, TX)
  • 4 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Mission, TX (17 miles from Edinburg, TX)
  • 4 days ago
  • Mission, TX (17 miles from Edinburg, TX)
  • 4 days ago

May help to train and mentor Customer Service Representatives....

Logistics Customer Service Representative

  • Pharr, TX (9 miles from Edinburg, TX)
  • 5 days ago
  • Pharr, TX (9 miles from Edinburg, TX)
  • 5 days ago

As a Customer Service Representative, you will be part of the customer service department supporting incoming and outgoing shipments....

Part-time Retail Customer Service

  • Edinburg, TX
  • 6 days ago
  • Edinburg, TX
  • 6 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loan...

Customer Service Representative (McAllen)

  • McAllen, TX (7 miles from Edinburg, TX)
  • 10 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 10 days ago

Services Representative II performs routine (journey-level) customer service work providing immediate service delivery by telephone....

Retail Customer Service

  • Edinburg, TX
  • 12 days ago
  • Edinburg, TX
  • 12 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Remote Pharmacy Customer Service Representative

  • Mission, TX (17 miles from Edinburg, TX)
  • 20 days ago
  • Mission, TX (17 miles from Edinburg, TX)
  • 20 days ago

Our Customer Service Representatives will have virtual paid training from their home in Texas....

Remote Work

Healthcare Customer Service Representative-Onsite

  • McAllen, TX (7 miles from Edinburg, TX)
  • 22 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 22 days ago

Responsibilities Your Responsibilities As a Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....

Customer Service Agent-McAllen International Airport (MFE)

  • McAllen, TX (7 miles from Edinburg, TX)
  • 27 days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 27 days ago

BECOME A CUSTOMER SERVICE AGENT! Our Customer Service Agent plays an important role in providing exceptional service to passengers and visitors at the airport....

Customer Service Representative

  • Donna, TX (8 miles from Edinburg, TX)
  • 30+ days ago
  • Donna, TX (8 miles from Edinburg, TX)
  • 30+ days ago

Store 2741514: 1813 E Bus Hwy 83, Donna, Texas 78537 Availability - Shift/Days Part time Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative - McAllen

  • McAllen, TX (7 miles from Edinburg, TX)
  • 30+ days ago
  • McAllen, TX (7 miles from Edinburg, TX)
  • 30+ days ago

Salary Confidential Position range in Hidalgo County $12.33 - $18.31 Per hour Customer Service Representative - McAllen (Confidential) Occupation: Bill and Account Collectors Location: MCALLEN, TX -...

Demographic Data for Edinburg, TX

Moving to Edinburg, TX? Find some basic demographic data about Edinburg, TX below.


Local
National
170,888
1,940
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Edinburg, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Edinburg, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Edinburg, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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