Customer Service Jobs in Duncanville, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 226 Jobs

Customer Service Representative (Hiring Immediately)

  • Dallas, TX (11 miles from Duncanville, TX)
  • 17 hours ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 17 hours ago

We are looking for customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Dallas, TX (11 miles from Duncanville, TX)
  • 17 hours ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 17 hours ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative

  • Dallas, TX (11 miles from Duncanville, TX)
  • 16 days ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 16 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Agent (Weekend)

  • Dallas, TX (11 miles from Duncanville, TX)
  • 17 days ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 17 days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Full-Time Customer Service Representative

  • Dallas, TX (11 miles from Duncanville, TX)
  • 90+ days ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 90+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

$11.00 Customer Service Associate

  • Euless, TX (16 miles from Duncanville, TX)
  • 11 hours ago
  • Euless, TX (16 miles from Duncanville, TX)
  • 11 hours ago

Store - DFW-EULESS, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

ULINE- Customer Service Representative

  • Irving, TX (10 miles from Duncanville, TX)
  • 12 hours ago
  • Irving, TX (10 miles from Duncanville, TX)
  • 12 hours ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Client Service Representative (Csr) - Dallas Highland Park

  • Dallas, TX (11 miles from Duncanville, TX)
  • 19 hours ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 19 hours ago

CLIENT SERVICE REPRESENTATIVE (CSR) - DALLAS HIGHLAND PARK PUBLISHED ON 04.27.2025 Christian Dior Couture Retail REFERENCE: CDC12430 PLACE OF EMPLOYMENT : DALLAS, UNITED STATES CONTRAT TYPE :...

Customer Service Representative

  • Dallas, TX (11 miles from Duncanville, TX)
  • 19 hours ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 19 hours ago

Our focus on direct customer service is unparalleled!...

Customer Service Representative - Remote in Multiple Locations

  • Dallas, TX (11 miles from Duncanville, TX)
  • 20 hours ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 20 hours ago

Optum NV is seeking a Customer Service Representative to join our team in Multiple Locations....

Remote Work

Bilingual Customer Service Representative

  • Addison, TX (21 miles from Duncanville, TX)
  • 23 hours ago
  • Addison, TX (21 miles from Duncanville, TX)
  • 23 hours ago

Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....

Customer Service Representative (CSR)

  • Dallas, TX (11 miles from Duncanville, TX)
  • 23 hours ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 23 hours ago

Labatt Food Service is hiring a Customer Service Representative for our Dallas office....

Floating Teller/Customer Service Representative

  • Dallas, TX (11 miles from Duncanville, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Duncanville, TX)
  • 1 day ago

Under direct supervision, the Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing...

Retail Customer Experience Associate, Hulen Mall - Full Time

  • Fort Worth, TX (23 miles from Duncanville, TX)
  • 1 day ago
  • Fort Worth, TX (23 miles from Duncanville, TX)
  • 1 day ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Associate - Temporary

  • Mesquite, TX (18 miles from Duncanville, TX)
  • 1 day ago
  • Mesquite, TX (18 miles from Duncanville, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Demographic Data for Duncanville, TX

Moving to Duncanville, TX? Find some basic demographic data about Duncanville, TX below.


Local
National
40,679
773
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Duncanville, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Duncanville, TX offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Duncanville, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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