Customer Service Jobs in Desoto, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 175 Jobs

Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 45+ days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 45+ days ago

Your Opportunity: Customer Service Representative Speedy Cash Dallas, TX As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Customer Service Associate - Morning & Lunch Shift

  • Cedar Hill, TX (6 miles from Desoto, TX)
  • 18 hours ago
  • Cedar Hill, TX (6 miles from Desoto, TX)
  • 18 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Assistance Representative Full Time

  • Dallas, TX (13 miles from Desoto, TX)
  • 19 hours ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 19 hours ago

Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment...

Senior Customer Service Representative - Corporate

  • Dallas, TX (13 miles from Desoto, TX)
  • 22 hours ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 22 hours ago

service metrics. + Participate in cross-functional projects to enhance customer service. + Maintain up-to-date knowledge of industry trends and company products. + Heavy client communications via email...

Customer Service Representative

  • Irving, TX (15 miles from Desoto, TX)
  • 1 day ago
  • Irving, TX (15 miles from Desoto, TX)
  • 1 day ago

Must have Customer service experience, empathy and the ability to multitask. Opportunity for Temp to Hire and MUST be able to work Oniste....

Temporary Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago

Basic computer skills and familiarity with customer service software. Previous customer service experience is a plus but not required....

Senior Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago

Required Qualifications: High School Diploma/GED Must be 18 years of age OR older 1+ years of customer service experience OR experience in a medical office, health care, call-center or office setting...

Remote Work

Medical Equipment Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 1 day ago

Excellent customer service skills. Proficiency with the Microsoft Office Suite of software....

TPWD - Customer Service Representative I (Fluctuating Hours)

  • Cedar Hill, TX (6 miles from Desoto, TX)
  • 1 day ago
  • Cedar Hill, TX (6 miles from Desoto, TX)
  • 1 day ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 2 days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 2 days ago

Title: Customer Service Representative Length of Assignment: 6 months with possible conversion to full time Work Location: Dallas, TX - 75246 (Onsite) Work Schedule: Monday - Friday, 8:30 am - 5:00...

Retail Customer Service Associate

  • Arlington, TX (16 miles from Desoto, TX)
  • 2 days ago
  • Arlington, TX (16 miles from Desoto, TX)
  • 2 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - FT 2pm-10pm

  • Duncanville, TX (4 miles from Desoto, TX)
  • 2 days ago
  • Duncanville, TX (4 miles from Desoto, TX)
  • 2 days ago

Store 2740796: 1102 S Cockrell Hill Rd, Duncanville, Texas 75137 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service...

Customer Service Representative

  • Waxahachie, TX (20 miles from Desoto, TX)
  • 2 days ago
  • Waxahachie, TX (20 miles from Desoto, TX)
  • 2 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Bilingual English / Spanish Customer Service Representative

  • Dallas, TX (13 miles from Desoto, TX)
  • 2 days ago
  • Dallas, TX (13 miles from Desoto, TX)
  • 2 days ago

For more information on a day in the life of a Customer Service Representative please review this link: Day In the Life of Customer Service V2 For Interviews - (kaltura.com) Primary Responsibilities...

Remote Work

Demographic Data for Desoto, TX

Moving to Desoto, TX? Find some basic demographic data about Desoto, TX below.

Local
National
56,164
843
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IBM SkillsBuild
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Desoto, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Desoto, TX offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Desoto, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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