Customer Service Jobs in Desoto, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - PT
- DFW Airport, TX (22 miles from Desoto, TX)
- 12 days ago
- DFW Airport, TX (22 miles from Desoto, TX)
- 12 days ago
service....
Full-Time Customer Service Representative
- Dallas, TX (13 miles from Desoto, TX)
- 90+ days ago
- Dallas, TX (13 miles from Desoto, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Bilingual Customer Accounts Advisor
- Arlington, TX (16 miles from Desoto, TX)
- 1 hour ago
- Arlington, TX (16 miles from Desoto, TX)
- 1 hour ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
online electronic orders from clients and sister labs Works with external and/or internal courier services to ensure timely arrival and delivery of samples Assists in coordinating logistics of courier routes...
Lead Customer Service Representative - National Remote
- Dallas, TX (13 miles from Desoto, TX)
- 7 hours ago
- Dallas, TX (13 miles from Desoto, TX)
- 7 hours ago
As a Lead Customer Service Representative, you'll compassionately deliver an exceptional experience....
Remote WorkCustomer Service Representative Lead - National Remote
- Dallas, TX (13 miles from Desoto, TX)
- 7 hours ago
- Dallas, TX (13 miles from Desoto, TX)
- 7 hours ago
Monitor delegated customer service issues to ensure timely and accurate resolution Use appropriate communication techniques when responding to customers, particularly in stressful situations Inform...
Remote WorkCustomer Service Representative
- Waxahachie, TX (20 miles from Desoto, TX)
- 10 hours ago
- Waxahachie, TX (20 miles from Desoto, TX)
- 10 hours ago
Participate in all recommended computer, sales, customer service, and product training....
Senior Customer Service Representative - National Remote
- Dallas, TX (13 miles from Desoto, TX)
- 12 hours ago
- Dallas, TX (13 miles from Desoto, TX)
- 12 hours ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
Experience in phone-based customer service or inside sales. Previous experience in a home services, hospitality, or retail environment. (Apply Now!)...
Customer Service Representative
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
Able to work with little or no supervision Preferred: Experience in customer service (1 year) Medical billing and/or revenue cycle management knowledge within a healthcare related field (1 year) On-site...
Pharmacy Customer Service Associate
- Red Oak, TX (6 miles from Desoto, TX)
- 1 day ago
- Red Oak, TX (6 miles from Desoto, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
Must have two (2) years of customer service experience in a medical business office. Equivalent Education and/or Experience: None. Certification/Registration/Licensure: None....
Sales & Customer Service Associate
- Arlington, TX (16 miles from Desoto, TX)
- 1 day ago
- Arlington, TX (16 miles from Desoto, TX)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Associate - Temporary
- Lancaster, TX (6 miles from Desoto, TX)
- 2 days ago
- Lancaster, TX (6 miles from Desoto, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - UniFirst
- Mesquite, TX (18 miles from Desoto, TX)
- 2 days ago
- Mesquite, TX (18 miles from Desoto, TX)
- 2 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Demographic Data for Desoto, TX
Moving to Desoto, TX? Find some basic demographic data about Desoto, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Desoto, TX
Highest Education Level
Customer Services in Desoto, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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