Customer Service Jobs in Dallas, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
service....
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Lewisville, TX (24 miles from Dallas, TX)
- 14 hours ago
- Lewisville, TX (24 miles from Dallas, TX)
- 14 hours ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Retail Customer Service Associate
- Mesquite, TX (10 miles from Dallas, TX)
- 14 hours ago
- Mesquite, TX (10 miles from Dallas, TX)
- 14 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of high demand contact center and / OR customer service experience...
Remote Work- Garland, TX (14 miles from Dallas, TX)
- 1 day ago
- Garland, TX (14 miles from Dallas, TX)
- 1 day ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Healthcare Customer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
Were seeking a Healthcare Customer Service Representative to work with a top client in Richardson, TX.Were here to help you find something great that works for youso you wont miss a moment of what really...
- Rockwall, TX (22 miles from Dallas, TX)
- 1 day ago
- Rockwall, TX (22 miles from Dallas, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Grand Prairie, TX (11 miles from Dallas, TX)
- 1 day ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Colleyville, TX (21 miles from Dallas, TX)
- 1 day ago
- Colleyville, TX (21 miles from Dallas, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote Benefit Customer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
What's a typical day as a Benefits Customer Service Representative?...
Remote WorkBilingual English/Spanish - SafeTrip Customer Service Representative
- Dallas, TX
- 1 day ago
- Dallas, TX
- 1 day ago
The SafeTrip Customer Service Representative handles incoming phone calls and monitors an email inbox of incoming questions from current and prospective SafeTrip policy holders to answer any questions...
Remote WorkRole Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Customer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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