Customer Service Jobs in Dallas, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Care Representative III
- Grand Prairie, TX (11 miles from Dallas, TX)
- moments ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- moments ago
Call center customer service experience preferred. Natural problem solving and technical skills....
- Arlington, TX (23 miles from Dallas, TX)
- moments ago
- Arlington, TX (23 miles from Dallas, TX)
- moments ago
Back to results Customer Service Agent Customer Service Full-time Arlington, VA, United States Apply now Apply now Ready to elevate your customer service game?...
Customer Service Representative
- Flower Mound, TX (24 miles from Dallas, TX)
- 7 hours ago
- Flower Mound, TX (24 miles from Dallas, TX)
- 7 hours ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Customer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 7 hours ago
- Richardson, TX (12 miles from Dallas, TX)
- 7 hours ago
Service Center Richardson JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
service....
- Irving, TX (8 miles from Dallas, TX)
- 20 hours ago
- Irving, TX (8 miles from Dallas, TX)
- 20 hours ago
service or support tools (Shopify, Gorgias, etc. - or quick to learn) Professional, positive attitude and a problem-solving mindset Passion for baseball is a big plus (we're building this for players...
Licensed Senior Customer Service Representative - National Remote
- Dallas, TX
- 20 hours ago
- Dallas, TX
- 20 hours ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote WorkThrough our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology, we deliver sustainable growth for our partners....
- Grapevine, TX (18 miles from Dallas, TX)
- 1 day ago
- Grapevine, TX (18 miles from Dallas, TX)
- 1 day ago
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- The Colony, TX (20 miles from Dallas, TX)
- 1 day ago
- The Colony, TX (20 miles from Dallas, TX)
- 1 day ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Sunnyvale, TX (14 miles from Dallas, TX)
- 1 day ago
- Sunnyvale, TX (14 miles from Dallas, TX)
- 1 day ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Hutchins, TX (12 miles from Dallas, TX)
- 1 day ago
- Hutchins, TX (12 miles from Dallas, TX)
- 1 day ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Arlington, TX (23 miles from Dallas, TX)
- 1 day ago
- Arlington, TX (23 miles from Dallas, TX)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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