Customer Service Jobs in Dallas, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service - Michaels Custom Framer PT
- Irving, TX (8 miles from Dallas, TX)
- 7 hours ago
- Irving, TX (8 miles from Dallas, TX)
- 7 hours ago
+ Complete framing orders with a high degree of quality and on time + Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment + Deliver friendly customer...
Retail Customer Service- Events Coordinator
- Irving, TX (8 miles from Dallas, TX)
- 7 hours ago
- Irving, TX (8 miles from Dallas, TX)
- 7 hours ago
Deliver friendly customer service by helping customers shop at our store and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Bilingual Customer Service Representative
- Carrollton, TX (12 miles from Dallas, TX)
- 10 hours ago
- Carrollton, TX (12 miles from Dallas, TX)
- 10 hours ago
A fast-growing warehouse and fulfillment operation in Carrollton, TX 75007 is looking for a Customer Service Representative to support both operational and client-facing functions....
Customer Service Representative
- Dallas, TX (14 miles from Dallas, TX)
- 10 hours ago
- Dallas, TX (14 miles from Dallas, TX)
- 10 hours ago
Store 2742417: 7887 McCallum Blvd, Dallas, Texas 75252 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
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Retail Customer Service - Customer Experience Manager
- Irving, TX (8 miles from Dallas, TX)
- 12 hours ago
- Irving, TX (8 miles from Dallas, TX)
- 12 hours ago
Deliver friendly customer service. + Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Lead Retail Customer Service Associate
- Mesquite, TX (10 miles from Dallas, TX)
- 15 hours ago
- Mesquite, TX (10 miles from Dallas, TX)
- 15 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
As a divvyDOSE Customer Service Representative, you will be able to demonstrate what right looks like as a fully proficient Customer Service Representative....
Remote Work- Grand Prairie, TX (11 miles from Dallas, TX)
- 1 day ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 1 day ago
QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...
Store 2742417: 7887 McCallum Blvd, Dallas, Texas 75252 Availability - Shift/Days Part time Day Shift - Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer...
Customer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 2 days ago
- Richardson, TX (12 miles from Dallas, TX)
- 2 days ago
Must have demonstrated exceptional customer service skills and a strong customer orientation....
Remote Customer Service Representative - Retail Energy
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector....
- DFW Airport, TX (15 miles from Dallas, TX)
- 2 days ago
- DFW Airport, TX (15 miles from Dallas, TX)
- 2 days ago
At SIXT, a first-class customer experience and outstanding customer service are our top priorities....
# Retail Customer Experience Associate, Northpark Center - Full Time
- Dallas, TX
- 2 days ago
- Dallas, TX
- 2 days ago
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
service environment, or equivalent field experience in Wildlife/Pest Control Knowledge of customer service principles and practices, Good data entry and verbal skills; type 45 wpm or more Proficient...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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