Customer Service Jobs in Dallas, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 244 Jobs

Customer Service Associate

  • Dallas, TX
  • 4 hours ago
  • Dallas, TX
  • 4 hours ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative - PT

  • Dallas, TX
  • 5 hours ago
  • Dallas, TX
  • 5 hours ago

service....

Customer Service Representative - Night Shift

  • Dallas, TX
  • 6 hours ago
  • Dallas, TX
  • 6 hours ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • Lewisville, TX (24 miles from Dallas, TX)
  • 14 hours ago
  • Lewisville, TX (24 miles from Dallas, TX)
  • 14 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Retail Customer Service Associate

  • Mesquite, TX (10 miles from Dallas, TX)
  • 14 hours ago
  • Mesquite, TX (10 miles from Dallas, TX)
  • 14 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Senior Complex Customer Care Representative

  • Dallas, TX
  • 15 hours ago
  • Dallas, TX
  • 15 hours ago

**Required Qualifications:** + High School Diploma / GED OR equivalent work experience + Must be 18 years of age OR older + 2+ years of high demand contact center and / OR customer service experience...

Remote Work

Client Service Representative

  • Garland, TX (14 miles from Dallas, TX)
  • 1 day ago
  • Garland, TX (14 miles from Dallas, TX)
  • 1 day ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Healthcare Customer Service Representative

  • Richardson, TX (12 miles from Dallas, TX)
  • 1 day ago
  • Richardson, TX (12 miles from Dallas, TX)
  • 1 day ago

Were seeking a Healthcare Customer Service Representative to work with a top client in Richardson, TX.Were here to help you find something great that works for youso you wont miss a moment of what really...

Customer Service Associate

  • Rockwall, TX (22 miles from Dallas, TX)
  • 1 day ago
  • Rockwall, TX (22 miles from Dallas, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Grand Prairie, TX (11 miles from Dallas, TX)
  • 1 day ago
  • Grand Prairie, TX (11 miles from Dallas, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Colleyville, TX (21 miles from Dallas, TX)
  • 1 day ago
  • Colleyville, TX (21 miles from Dallas, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Remote Benefit Customer Service Representative

  • Richardson, TX (12 miles from Dallas, TX)
  • 1 day ago
  • Richardson, TX (12 miles from Dallas, TX)
  • 1 day ago

What's a typical day as a Benefits Customer Service Representative?...

Remote Work

The SafeTrip Customer Service Representative handles incoming phone calls and monitors an email inbox of incoming questions from current and prospective SafeTrip policy holders to answer any questions...

Remote Work

Customer Service Agent

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....

Customer Service Representative

  • Richardson, TX (12 miles from Dallas, TX)
  • 1 day ago
  • Richardson, TX (12 miles from Dallas, TX)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Dallas, TX

Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.


Local
National
1,377,042
41,647
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Dallas, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Dallas, TX offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Dallas, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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