Customer Service Jobs in Balch Springs, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 192 Jobs

Experienced Bilingual Customer Service Representative

  • Sunnyvale, TX (6 miles from Balch Springs, TX)
  • 9 days ago
  • Sunnyvale, TX (6 miles from Balch Springs, TX)
  • 9 days ago

Experienced Bilingual Customer Service Representative Salary: $23.23-$25.81 per hour/$46,800-$52,000 annually commensurate to experience +10% Bilingual Skill Differential!...

Customer Accounts Advisor

  • Garland, TX (14 miles from Balch Springs, TX)
  • 45+ days ago
  • Garland, TX (14 miles from Balch Springs, TX)
  • 45+ days ago

guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route...

Amazon Locker+ Customer Service Associate

  • Richardson, TX (18 miles from Balch Springs, TX)
  • 6 hours ago
  • Richardson, TX (18 miles from Balch Springs, TX)
  • 6 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Success Representative

  • Dallas, TX (11 miles from Balch Springs, TX)
  • 17 hours ago
  • Dallas, TX (11 miles from Balch Springs, TX)
  • 17 hours ago

Performs activities and takes appropriate action, exercising judgment and using Company and department knowledge in the core foundational areas TOS, Customer Service A and Customer Service B....

Customer Service Representative - Work From Home

  • Rowlett, TX (12 miles from Balch Springs, TX)
  • 22 hours ago
  • Rowlett, TX (12 miles from Balch Springs, TX)
  • 22 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago

Customer Service Representative - Remote in CST Requisition Number: 2298307 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization that delivers...

Remote Work

Insurance Customer Service Associate

  • Richardson, TX (18 miles from Balch Springs, TX)
  • 1 day ago
  • Richardson, TX (18 miles from Balch Springs, TX)
  • 1 day ago

service a job alert for this search Insurance Customer Service Richardson, TX, US...

Customer Service Representative

  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago

Job Summary Surya is looking for a customer service representative with a passion for creating loyal customers....

Insurance Customer Service Representative

  • Plano, TX (24 miles from Balch Springs, TX)
  • 1 day ago
  • Plano, TX (24 miles from Balch Springs, TX)
  • 1 day ago

Customer Service Representative....

Senior Customer Service Representative - National Remote

  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago

As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...

Remote Work

Remote Customer Service Representative - part-time

  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Balch Springs, TX)
  • 1 day ago

The Remote Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Remote Work

Customer Service Representative - Bilingual - Spanish (Start Date August 5, 2025)

  • Addison, TX (21 miles from Balch Springs, TX)
  • 1 day ago
  • Addison, TX (21 miles from Balch Springs, TX)
  • 1 day ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Retail Customer Service Team Member-1

  • Irving, TX (20 miles from Balch Springs, TX)
  • 2 days ago
  • Irving, TX (20 miles from Balch Springs, TX)
  • 2 days ago

Store - BALT-WESTMINSTER, MDDeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Customer Service Associate

  • Plano, TX (24 miles from Balch Springs, TX)
  • 2 days ago
  • Plano, TX (24 miles from Balch Springs, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Dallas, TX (11 miles from Balch Springs, TX)
  • 2 days ago
  • Dallas, TX (11 miles from Balch Springs, TX)
  • 2 days ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Demographic Data for Balch Springs, TX

Moving to Balch Springs, TX? Find some basic demographic data about Balch Springs, TX below.


Local
National
26,860
314
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
....................
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Balch Springs, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Balch Springs, TX offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Balch Springs, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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