Customer Service Jobs in Austin, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Bilingual)
- Cedar Park, TX (19 miles from Austin, TX)
- 6 days ago
- Cedar Park, TX (19 miles from Austin, TX)
- 6 days ago
As a Bilingual Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
****Job Description**** - Performs advanced customer service activities and initiatives for specialized products and services....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Austin, TX
- 16 hours ago
- Austin, TX
- 16 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
service....
service Previous experience within retail, hospitality, customer service or similar roles Ability to follow procedures and adhere to company guidelines and standards Comfortable learning and using...
- Round Rock, TX (22 miles from Austin, TX)
- 3 days ago
- Round Rock, TX (22 miles from Austin, TX)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service and active listening skills Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change Strong computer skills to retrieve, query, update...
Primary Services is actively recruiting for a Remote Customer Service Representative to support a large and established client in the commercial energy sector....
Customer Service Representative, Specialized Services Bagster
- Austin, TX
- 3 days ago
- Austin, TX
- 3 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Senior Customer Service Representative - Corporate Filings
- Austin, TX
- 4 days ago
- Austin, TX
- 4 days ago
Process Improvement: Skilled in optimizing customer service operations. Industry Knowledge: Knowledge of most corporate services and filings....
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353
- Austin, TX
- 4 days ago
- Austin, TX
- 4 days ago
Customer Service Representative (Change of Agent) On Site Austin, TX R0049353 | FCC | CT Corporation System Wolters Kluwer Job Description As a Customer Service Representative (Change of Agent), you...
Pharmacy Customer Service Associate
- Kyle, TX (16 miles from Austin, TX)
- 4 days ago
- Kyle, TX (16 miles from Austin, TX)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Job Type Full-time Description Exciting Opportunity: Join Our Team as a Customer Service Representative!...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Austin, TX
- 5 days ago
- Austin, TX
- 5 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Austin, TX
Highest Education Level
Customer Services in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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