Customer Service Jobs in Austin, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 66 Jobs

Customer Service Representative

  • Austin, TX
  • moments ago
  • Austin, TX
  • moments ago

We are looking for a Customer Service Representative (CSR) for our office in South Austin, Texas located of for FM812....

Customer Service Representative, Austin South

  • Austin, TX
  • 5 hours ago
  • Austin, TX
  • 5 hours ago

The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world....

Customer Service Representative - FT

  • Austin, TX
  • 5 hours ago
  • Austin, TX
  • 5 hours ago

service....

Customer Service Representative (Bilingual)

  • Austin, TX
  • 22 hours ago
  • Austin, TX
  • 22 hours ago

Your Opportunity: Customer Service Representative TitleMax Austin, Texas As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...

Pharmacy Customer Service Associate

  • West Lake Hills, TX (6 miles from Austin, TX)
  • 1 day ago
  • West Lake Hills, TX (6 miles from Austin, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

As a Bilingual Healthcare Customer Service Representative - Spanish - English working remotely, you’ll be a part of bringing humanity to business....

Remote Work

Customer Service Representative

  • Leander, TX (23 miles from Austin, TX)
  • 2 days ago
  • Leander, TX (23 miles from Austin, TX)
  • 2 days ago

Store 2741587: 12200 Old 2243 W, Leander, Texas 78641 Shift Availability Evenings - Overnight Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative...

TPWD - Customer Service Representative I

  • Austin, TX
  • 2 days ago
  • Austin, TX
  • 2 days ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Customer Service Associate Job

  • Austin, TX
  • 2 days ago
  • Austin, TX
  • 2 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Associate

  • Buda, TX (11 miles from Austin, TX)
  • 2 days ago
  • Buda, TX (11 miles from Austin, TX)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Associate Customer Service Representative

  • Austin, TX
  • 2 days ago
  • Austin, TX
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

  • Austin, TX
  • 2 days ago
  • Austin, TX
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Front Desk / Customer Service Representative - Part Time

  • Austin, TX
  • 2 days ago
  • Austin, TX
  • 2 days ago

We are seeking an enthusiastic Part Time Customer Service Representative (CSR) to sell iFLY’s unique indoor skydiving experience!...

Customer Service Representative - Remote

  • Austin, TX
  • 2 days ago
  • Austin, TX
  • 2 days ago

Job Description System Pavers is growing at a tremendous rate, and we’re looking to expand our team with a professional, driven Customer Service Representative....

Remote Work

Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....

Demographic Data for Austin, TX

Moving to Austin, TX? Find some basic demographic data about Austin, TX below.


Local
National
1,149,365
38,892
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Austin, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Austin, TX offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Austin, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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