Customer Service Jobs in Shelbyville, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 7 hours ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Lead Retail Customer Service Associate
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 4 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 4 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Medical Equipment Customer Service Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 7 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 7 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Pharmacy Customer Service Associate
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 11 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Manchester, TN (22 miles from Shelbyville, TN)
- 16 days ago
- Manchester, TN (22 miles from Shelbyville, TN)
- 16 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Lead Customer Service Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 22 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 22 days ago
GENERAL FUNCTION: Provide excellent customer service in all interactions. Refer customers to the appropriate business partner for a consultative conversation....
Customer Service Associate - Temporary
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 22 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 22 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Receptionist / Customer Service Representative
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 26 days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 26 days ago
Performs a variety of clerical and customer service work in providing support to the hospital....
Retail Customer Service Specialist
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 30+ days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 30+ days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Manchester, TN (22 miles from Shelbyville, TN)
- 60+ days ago
- Manchester, TN (22 miles from Shelbyville, TN)
- 60+ days ago
Performs a range of administrative and customer service tasks, providing valuable support to the hospital....
Customer Service Representative I - Broad Street Office
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 30+ days ago
- Murfreesboro, TN (21 miles from Shelbyville, TN)
- 30+ days ago
Customer Service Representative I - Broad Street Office Job Duties and Responsibilities : Performs the duties of paying and receiving teller Balancing cash drawer Maintain knowledge of new and existing...
Customer Service Representative (Part-Time)
- Fayetteville, TN (22 miles from Shelbyville, TN)
- 60+ days ago
- Fayetteville, TN (22 miles from Shelbyville, TN)
- 60+ days ago
Overview Starting Time Available: Monday - Friday | 5:00 AM - 10:30 AM Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight...
Demographic Data for Shelbyville, TN
Moving to Shelbyville, TN? Find some basic demographic data about Shelbyville, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Shelbyville, TN
Highest Education Level
Customer Services in Shelbyville, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »