Customer Service Jobs in Sevierville, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Customer Service Representative - Dollywood Parks & Resorts - Full Time Year Round

  • Pigeon Forge, TN
  • 1 hour ago
  • Pigeon Forge, TN
  • 1 hour ago

The right Customer Service Representative checklist will include equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator....

Customer Service Representative

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 14 hours ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 14 hours ago

Join Our Team as a Customer Service Representative at Siegel Suites & Siegel Select!...

Customer Service Representative (281)

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 14 hours ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 14 hours ago

At ABC Supply, Customer Service Representatives provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects....

Retail Customer Service Associate

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 1 day ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Knoxville, TN (17 miles from Sevierville, TN)
  • 1 day ago
  • Knoxville, TN (17 miles from Sevierville, TN)
  • 1 day ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Associate - Temporary

  • Jefferson City, TN (23 miles from Sevierville, TN)
  • 1 day ago
  • Jefferson City, TN (23 miles from Sevierville, TN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Client Relations - Knoxville, TN

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 2 days ago

Description Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit!* Visit www.Ed.Careers.com to learn more about our history, read about our company culture,...

Remote Work

Customer Service Agent

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 2 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 2 days ago

LOCATIONS: Onsite - Knoxville Pay: $18 per hour Start: August 2025 Contract Term: Temp to Hire Hours of Operations: Monday-Friday, 8am - 5pm Title : Customer Service Agent Responsibilities : Interface...

Showroom Customer Service Representative

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 3 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 3 days ago

Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....

Remote Retention and Customer Service Representative

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 3 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 3 days ago

Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....

Remote Work

Customer Service Agent

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 3 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 3 days ago

RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment....

Client Service Representative (Evening)

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 4 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 4 days ago

Additional certifications in customer service, veterinary care, or medical administration are a plus....

$18 Onsite Customer Service Agent (Billing & payment processing for B2B)

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 4 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 4 days ago

Service Carrier Reps Keep track of workload and progress each day Education & Experience Requirements High School Diploma or GED (3) years in a Call Center and or Customer Service payment or billing...

Customer Service Representative

  • Alcoa, TN (21 miles from Sevierville, TN)
  • 7 days ago
  • Alcoa, TN (21 miles from Sevierville, TN)
  • 7 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Knoxville, TN (21 miles from Sevierville, TN)
  • 8 days ago
  • Knoxville, TN (21 miles from Sevierville, TN)
  • 8 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Demographic Data for Sevierville, TN

Moving to Sevierville, TN? Find some basic demographic data about Sevierville, TN below.


Local
National
56,102
1,371
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Sevierville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Sevierville, TN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sevierville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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