Customer Service Jobs in Rogersville, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-9 of 9 Jobs

Customer Service Representative

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 4 days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 4 days ago

The CSR works in partnership with the field sales representatives; manages all aspects of the order fulfillment process; and forms working relationships with internal partners within supply chain, business...

Customer Service Representative - Full Time

  • Weber City, VA (24 miles from Rogersville, TN)
  • 5 days ago
  • Weber City, VA (24 miles from Rogersville, TN)
  • 5 days ago

Maintain positive internal and external customer service relationships....

PartTime Customer Service Associate Pro Weekend

  • Greeneville, TN (23 miles from Rogersville, TN)
  • 7 days ago
  • Greeneville, TN (23 miles from Rogersville, TN)
  • 7 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Associate

  • Rogersville, TN
  • 7 days ago
  • Rogersville, TN
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Mosheim, TN (16 miles from Rogersville, TN)
  • 7 days ago
  • Mosheim, TN (16 miles from Rogersville, TN)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Pharmacy Customer Service Associate

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 19 days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 19 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Tri-Cities, TN

  • Kingsport, TN (22 miles from Rogersville, TN)
  • 20 days ago
  • Kingsport, TN (22 miles from Rogersville, TN)
  • 20 days ago

Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals....

Customer Service Representative - Part Time

  • Greeneville, TN (23 miles from Rogersville, TN)
  • 60+ days ago
  • Greeneville, TN (23 miles from Rogersville, TN)
  • 60+ days ago

Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree...

Customer Service Representative

  • Church Hill, TN (12 miles from Rogersville, TN)
  • 90+ days ago
  • Church Hill, TN (12 miles from Rogersville, TN)
  • 90+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Rogersville, TN

Moving to Rogersville, TN? Find some basic demographic data about Rogersville, TN below.


Local
National
21,026
310
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Rogersville, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Rogersville, TN offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Rogersville, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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