Customer Service Jobs in Ridgetop, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Nashville, TN (15 miles from Ridgetop, TN)
- 10 hours ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 10 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1300 Antioch Pike, Nashville, TN...
- Nashville, TN (15 miles from Ridgetop, TN)
- 1 day ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Overnight Customer Service Representative
- Nashville, TN (15 miles from Ridgetop, TN)
- 2 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 2 days ago
Looking for an overnight position that uses your incredible customer service skills? We are looking for people just like you!...
Customer Service Representative - Work From Home
- Goodlettsville, TN (5 miles from Ridgetop, TN)
- 2 days ago
- Goodlettsville, TN (5 miles from Ridgetop, TN)
- 2 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRetail Customer Service Associate
- Nashville, TN (15 miles from Ridgetop, TN)
- 2 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Bilingual Spanish/English Preferred
- Nashville, TN (15 miles from Ridgetop, TN)
- 2 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 2 days ago
Customer Service Representatives must multi-task and may be assigned a specific range of duties by their supervisor to improve efficiency and assure quality of patient care....
Customer Service Representative
- Gallatin, TN (17 miles from Ridgetop, TN)
- 3 days ago
- Gallatin, TN (17 miles from Ridgetop, TN)
- 3 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....
Personal Lines Customer Service Representative
- Nashville, TN (15 miles from Ridgetop, TN)
- 3 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 3 days ago
Apply for this great position as a personal lines customer service representative today!...
Customer Service Representative
- Nashville, TN (15 miles from Ridgetop, TN)
- 3 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 3 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service Representative
- Springfield, TN (9 miles from Ridgetop, TN)
- 3 days ago
- Springfield, TN (9 miles from Ridgetop, TN)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Nashville, TN (15 miles from Ridgetop, TN)
- 4 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 4 days ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative I (Part-Time) - Hermitage
- Hermitage, TN (20 miles from Ridgetop, TN)
- 6 days ago
- Hermitage, TN (20 miles from Ridgetop, TN)
- 6 days ago
Customer Service Representative I (Part-time) - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against...
Customer Service Representative I - Hermitage
- Hermitage, TN (20 miles from Ridgetop, TN)
- 6 days ago
- Hermitage, TN (20 miles from Ridgetop, TN)
- 6 days ago
Customer Service Representative I - Hermitage JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss...
Customer Service Representative
- Nashville, TN (15 miles from Ridgetop, TN)
- 6 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 6 days ago
Customer Service Representative Category:Light Industrial Location:Nashville, TN 37217 Pay:$17.00 Hourly Posted:4 days ago Status:Open Description Customer Service Representative Join our client!...
Retail Customer Experience Associate, Green Hills - Full Time
- Nashville, TN (15 miles from Ridgetop, TN)
- 8 days ago
- Nashville, TN (15 miles from Ridgetop, TN)
- 8 days ago
Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Ridgetop, TN
Highest Education Level
Customer Services in Ridgetop, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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