Customer Service Jobs in Powell, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 43 Jobs

Retail Customer Service Team Member-5

  • Knoxville, TN (10 miles from Powell, TN)
  • 1 hour ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 1 hour ago

Store - Knoxville, TN Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

PartTime Customer Service Associate Pro Weekend

  • Alcoa, TN (19 miles from Powell, TN)
  • 1 hour ago
  • Alcoa, TN (19 miles from Powell, TN)
  • 1 hour ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Customer Service Representative / Dispatcher

  • Seymour, TN (23 miles from Powell, TN)
  • 6 hours ago
  • Seymour, TN (23 miles from Powell, TN)
  • 6 hours ago

$20-25 hour As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls....

Customer Service Representative - Powell - Multispecialty

  • Powell, TN
  • 1 day ago
  • Powell, TN
  • 1 day ago

service platforms. + Strong problem-solving skills with the ability to resolve customer concerns efficiently and effectively. + Proficiency in customer service software, CRM systems, and Microsoft...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Southeast Region)

  • Alcoa, TN (19 miles from Powell, TN)
  • 1 day ago
  • Alcoa, TN (19 miles from Powell, TN)
  • 1 day ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Veterinary Client Service Representative

  • Powell, TN
  • 1 day ago
  • Powell, TN
  • 1 day ago

Job Overview: We are seeking a full-time customer service representative to join our outstanding team!...

Customer Service Representative - Powell - Multispecialty

  • Knoxville, TN (10 miles from Powell, TN)
  • 1 day ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 1 day ago

Ability to handle high call volumes and multi-task across different customer service platforms....

Customer Service Representative

  • Knoxville, TN (10 miles from Powell, TN)
  • 3 days ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 3 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

$20 B2B Customer Service Representative

  • Knoxville, TN (10 miles from Powell, TN)
  • 4 days ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 4 days ago

Now Hiring: Customer Service Representative – Digital Payments Support Location: Knoxville, TN — On-site Training Required Pay Rate: $20/hour Class Start Date: July 22 MUST HAVE BUSINESS TO BUSINESS...

Customer Service Representative

  • Knoxville, TN (10 miles from Powell, TN)
  • 5 days ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 5 days ago

Customer Service in a call center....

Customer Service Associate - Temporary

  • Concord Farr, TN (15 miles from Powell, TN)
  • 5 days ago
  • Concord Farr, TN (15 miles from Powell, TN)
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service representative (Loan Consultant II)

  • Lenoir City, TN (22 miles from Powell, TN)
  • 5 days ago
  • Lenoir City, TN (22 miles from Powell, TN)
  • 5 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

B2B Customer Service Representative

  • Knoxville, TN (10 miles from Powell, TN)
  • 6 days ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 6 days ago

Now Hiring: Customer Service Representative – Digital Payments Support Location: Knoxville, TN — On-site Training Required Pay Rate: $20/hour Class Start Date: July 22 Training & Schedule: Initial Training...

Sales & Customer Service Associate

  • Knoxville, TN (10 miles from Powell, TN)
  • 7 days ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 7 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Client Service Representative (Evening)

  • Knoxville, TN (10 miles from Powell, TN)
  • 8 days ago
  • Knoxville, TN (10 miles from Powell, TN)
  • 8 days ago

Additional certifications in customer service, veterinary care, or medical administration are a plus....

Demographic Data for Powell, TN

Moving to Powell, TN? Find some basic demographic data about Powell, TN below.


Local
National
27,742
419
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Powell, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Powell, TN offer the following education background
High School or GED
34.5%
Bachelor's Degree
25.4%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.5%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Powell, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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