Customer Service Jobs in Pigeon Forge, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
Demonstrates excellent customer service and interpersonal skills....
CUSTOMER SERVICE REPRESENTATIVE. Job in Pigeon Forge Gr8Jobs
- Sevierville, TN
- 1 hour ago
- Sevierville, TN
- 1 hour ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 1 day ago
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
PartTime Customer Service Associate Pro Weekend
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 2 days ago
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 2 days ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Specialist
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 2 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Pharmacy Customer Service Associate
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 2 days ago
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Dandridge, TN (17 miles from Pigeon Forge, TN)
- 2 days ago
- Dandridge, TN (17 miles from Pigeon Forge, TN)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Retail Customer Service Supervisor
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 3 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 3 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative - Site
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 5 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 5 days ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 6 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 6 days ago
Customer Service Agent Knoxville, TN Description RemX is hiring a Customer Service Representative to work for Knoxville's energy and water provider....
Customer Relations Specialist (Temp)
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 6 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 6 days ago
Provide customer service to an array of clients regarding order status and fulfillment details related to their subscriptions....
Customer Service Representative
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
Ability to handle high call volumes and multi-task across different customer service platforms....
Customer Service Representative
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment....
Demographic Data for Pigeon Forge, TN
Moving to Pigeon Forge, TN? Find some basic demographic data about Pigeon Forge, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pigeon Forge, TN
Highest Education Level
Customer Services in Pigeon Forge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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