Customer Service Jobs in Pigeon Forge, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Jefferson City, TN (23 miles from Pigeon Forge, TN)
- 1 day ago
- Jefferson City, TN (23 miles from Pigeon Forge, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 1 day ago
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 2 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Associate
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 4 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 7 days ago
- Bryson City, NC (23 miles from Pigeon Forge, TN)
- 7 days ago
The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality....
Insurance Customer Service Representative
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 7 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 7 days ago
Prefer to have call center / phone experience or equal customer service experience from other industries. Minimum 2 year degree preferred but not required....
Customer Service Representative II
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 8 days ago
As a member of our Advanced Care Team, agents know the value ADT has in our customers lives and are passionate about providing customers amazing Customer Service....
Customer Service Associate Job
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 9 days ago
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 9 days ago
Bring JOY to YOUR Journey and apply today for our full-time Customer Service Associate position!...
$17 Onsite Customer Service Agent (Billing & payment processing for B2B)
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 9 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 9 days ago
You will make payments in various ways, via software, Carrier website, automated phone system, or through phone conversations with Carrier Customer Service Reps....
Customer Service Associate Job Alcoa, TN
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 9 days ago
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 9 days ago
Bring JOY to YOUR Journey and ap ply today for our part-time Customer Service Associate position!...
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 11 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 11 days ago
Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...
Retail Customer Service Supervisor
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 11 days ago
- Alcoa, TN (21 miles from Pigeon Forge, TN)
- 11 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Part Time, Customer Service Representative - EdAmerica 11am-3pm
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 12 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 12 days ago
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE: As a Customer Service Representative, the daily responsibilities include answering inbound calls from students and parents, making outbound calls...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
International Customer Service Representative
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 13 days ago
- Knoxville, TN (21 miles from Pigeon Forge, TN)
- 13 days ago
Service Description We’re Hiring: International Customer Service Representative Location: Knoxville, Tennessee (On-Site) | Full-Time Are you a detail-oriented, customer-focused professional looking...
Demographic Data for Pigeon Forge, TN
Moving to Pigeon Forge, TN? Find some basic demographic data about Pigeon Forge, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pigeon Forge, TN
Highest Education Level
Customer Services in Pigeon Forge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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