Customer Service Jobs in Oak Ridge, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service agent-process payment
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 23 hours ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 23 hours ago
Customer Service agent-process payment Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 4 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 4 days ago
Call Center Representative/ Customer Service Representative Mode: Remote / Work from Home Shift : 24*7 rotational shifts (5 days a week, 9 hours a day) Willing to work during holidays and weekends is...
Remote WorkCustomer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 days ago
Position : Customer Service Representative Pay : $17.00 / hr. - $20.00 / hr. - Depending on Experience Hospice accepts and directs requests for health care services....
Part Time, Customer Service Representative - EdAmerica
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 5 days ago
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE: As a Customer Service Representative, the daily responsibilities include answering inbound calls from students and parents, making outbound calls...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 6 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 6 days ago
Customer Service Representative Knoxville, TN Description Customer Service Representative - On-Site | Knoxville, TN Start Date: May 19, 2025 Pay Rate: $18.77/hour Contract Duration: Through August,...
Customer Service Representative
- Maryville, TN (22 miles from Oak Ridge, TN)
- 6 days ago
- Maryville, TN (22 miles from Oak Ridge, TN)
- 6 days ago
Customer Service Representative - $20 Express Employment Professionals is hiring a/an Customer Service Representative for a local manufacturer in Maryville, TN....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 7 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 7 days ago
As a customer service representative with us the minimum responsibilities are: Handling customer calls and processing orders for new services, discontinuations, or changes....
Customer Service Representative
- Alcoa, TN (20 miles from Oak Ridge, TN)
- 8 days ago
- Alcoa, TN (20 miles from Oak Ridge, TN)
- 8 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 8 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 8 days ago
Service Center Kingston Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Maryville, TN (22 miles from Oak Ridge, TN)
- 8 days ago
- Maryville, TN (22 miles from Oak Ridge, TN)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Outbound Customer Service Agent
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 8 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 8 days ago
Service Reps at Carriers Requirements: 2-3 years of inbound call center experience Pleasant, calm demeanor on the phones Ability to speak confidently Excellent command of the spoken English language...
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 8 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 8 days ago
You would also be responsible for maintaining a current book of business ensuring excellent customer service is provided....
Retail Customer Service Supervisor
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 9 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 10 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 10 days ago
Level 4 Answer incoming calls regarding the customer's loans, insurance claims, lien releases and more. This position will also respond to customer and third party requests and process insurance...
Retail Customer Service Cashier
- Lenoir City, TN (9 miles from Oak Ridge, TN)
- 10 days ago
- Lenoir City, TN (9 miles from Oak Ridge, TN)
- 10 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Demographic Data for Oak Ridge, TN
Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oak Ridge, TN
Highest Education Level
Customer Services in Oak Ridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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