Customer Service Jobs in Oak Ridge, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Lenoir City, TN (9 miles from Oak Ridge, TN)
- moments ago
- Lenoir City, TN (9 miles from Oak Ridge, TN)
- moments ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 12 hours ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 12 hours ago
Join Our Team as a Customer Service Representative at Siegel Suites & Siegel Select!...
Customer Service Representative (281)
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 12 hours ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 12 hours ago
At ABC Supply, Customer Service Representatives provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects....
Our success is built around the quality employees throughout our organization who are collectively committed to excellence in customer service....
- Maryville, TN (22 miles from Oak Ridge, TN)
- 22 hours ago
- Maryville, TN (22 miles from Oak Ridge, TN)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Maryville, TN (22 miles from Oak Ridge, TN)
- 22 hours ago
- Maryville, TN (22 miles from Oak Ridge, TN)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 22 hours ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 22 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Client Relations - Knoxville, TN
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
Description Competitive Pay starting at 17.75 per hour PLUS and additional $4.93 hourly fringe benefit!* Visit www.Ed.Careers.com to learn more about our history, read about our company culture,...
Remote Work- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 2 days ago
LOCATIONS: Onsite - Knoxville Pay: $18 per hour Start: August 2025 Contract Term: Temp to Hire Hours of Operations: Monday-Friday, 8am - 5pm Title : Customer Service Agent Responsibilities : Interface...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Showroom Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Remote Retention and Customer Service Representative
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Remote Work- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 3 days ago
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment....
Customer Service Associate Job
- Powell, TN (15 miles from Oak Ridge, TN)
- 4 days ago
- Powell, TN (15 miles from Oak Ridge, TN)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Client Service Representative (Evening)
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 4 days ago
- Knoxville, TN (20 miles from Oak Ridge, TN)
- 4 days ago
Additional certifications in customer service, veterinary care, or medical administration are a plus....
Demographic Data for Oak Ridge, TN
Moving to Oak Ridge, TN? Find some basic demographic data about Oak Ridge, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Oak Ridge, TN
Highest Education Level
Customer Services in Oak Ridge, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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