Customer Service Jobs in Memphis, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Distribution Center Customer Service Representative
- WAI Global
- Southaven, MS (13 miles from Memphis, TN)
- 12 days ago
- WAI Global
- Southaven, MS (13 miles from Memphis, TN)
- 12 days ago
Description WAI is excited to announce that we're expanding our team and seeking a dedicated Distribution Center Customer Service Representative to help us continue our commitment to excellence....
Retail Customer Service Cashier
- West Memphis, AR (6 miles from Memphis, TN)
- 11 days ago
- West Memphis, AR (6 miles from Memphis, TN)
- 11 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....
Remote WorkQualifications BASIC QUALIFICATIONS: High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....
Remote WorkCustomer Service Representative - Work From Home (Bartlett, TN)
- Bartlett, TN (15 miles from Memphis, TN)
- 1 day ago
- Bartlett, TN (15 miles from Memphis, TN)
- 1 day ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote Work- Collierville, TN (22 miles from Memphis, TN)
- 1 day ago
- Collierville, TN (22 miles from Memphis, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
The Customer Service Rep will answer customer inquiries, enter and successfully process orders (40-50 daily)....
Minimum of two (2) years of customer service experience required. Inside Sales, procurement, distribution or expediting experience preferred....
Customer Service Representative
- Collierville, TN (22 miles from Memphis, TN)
- 2 days ago
- Collierville, TN (22 miles from Memphis, TN)
- 2 days ago
Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Strong organizational skills and attention to detail....
Customer Service Associate Job
- Arlington, TN (21 miles from Memphis, TN)
- 2 days ago
- Arlington, TN (21 miles from Memphis, TN)
- 2 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Hernando, MS (24 miles from Memphis, TN)
- 3 days ago
- Hernando, MS (24 miles from Memphis, TN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
team as a Customer Service Representative....
Customer Service & Retail Front Desk Associate - Store #157 - 1945 Union Ave
- Memphis, TN
- 4 days ago
- Memphis, TN
- 4 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Pharmacy Customer Service Associate
- Olive Branch, MS (21 miles from Memphis, TN)
- 6 days ago
- Olive Branch, MS (21 miles from Memphis, TN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Memphis, TN
Moving to Memphis, TN? Find some basic demographic data about Memphis, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Memphis, TN
Highest Education Level
Customer Services in Memphis, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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