Customer Service Jobs in Madison, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Goodlettsville, TN (4 miles from Madison, TN)
- 5 hours ago
- Goodlettsville, TN (4 miles from Madison, TN)
- 5 hours ago
CUSTOMER SERVICE REPRESENTATIVE Location: Goodlettsville, TN JOB DESCRIPTION: Customer Service Representative About the Company and Opportunity: CFS is working with a company to identify a Customer...
Bilingual Spanish Customer Service Representative - Remote
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkByram Healthcare Customer Service Representative
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
We operate within distribution, production, customer service, and sales facilities located across the Asia Pacific region, Europe, Latin America and North America....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
- Nashville, TN (7 miles from Madison, TN)
- 1 day ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service & Retail Front Desk Associate - Store #7 - 2172 Nolensville Pike
- Nashville, TN (7 miles from Madison, TN)
- 2 days ago
- Nashville, TN (7 miles from Madison, TN)
- 2 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Pharmacy Customer Service Associate
- Hermitage, TN (9 miles from Madison, TN)
- 3 days ago
- Hermitage, TN (9 miles from Madison, TN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Springfield, TN (19 miles from Madison, TN)
- 3 days ago
- Springfield, TN (19 miles from Madison, TN)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...
- Lebanon, TN (23 miles from Madison, TN)
- 3 days ago
- Lebanon, TN (23 miles from Madison, TN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Mount Juliet, TN (15 miles from Madison, TN)
- 4 days ago
- Mount Juliet, TN (15 miles from Madison, TN)
- 4 days ago
and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service....
Customer Service Representative, Specialized Services Bagster
- Nashville, TN (7 miles from Madison, TN)
- 4 days ago
- Nashville, TN (7 miles from Madison, TN)
- 4 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative
- Springfield, TN (19 miles from Madison, TN)
- 4 days ago
- Springfield, TN (19 miles from Madison, TN)
- 4 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative (CSR1)
- Goodlettsville, TN (4 miles from Madison, TN)
- 4 days ago
- Goodlettsville, TN (4 miles from Madison, TN)
- 4 days ago
(ACSI) is looking for Customer Service Representatives to join our EdFinancial team, where you'll provide exceptional customer service while building a fulfilling career....
In Room Dining- Customer Service Agent
- Nashville, TN (7 miles from Madison, TN)
- 5 days ago
- Nashville, TN (7 miles from Madison, TN)
- 5 days ago
POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the...
- Nashville, TN (7 miles from Madison, TN)
- 5 days ago
- Nashville, TN (7 miles from Madison, TN)
- 5 days ago
Customer Service Agent Marriott International, Inc - 4.0 Nashville, TN Job Details Full-time $18 an hour 20 hours ago Qualifications High school diploma or GED Full Job Description Additional Information...
Customer Care Representative I
- Nashville, TN (7 miles from Madison, TN)
- 5 days ago
- Nashville, TN (7 miles from Madison, TN)
- 5 days ago
Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....
Demographic Data for Madison, TN
Moving to Madison, TN? Find some basic demographic data about Madison, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Madison, TN
Highest Education Level
Customer Services in Madison, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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