Customer Service Jobs in Lebanon, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Retail Support Specialist I

  • Lebanon, TN
  • 12 hours ago
  • Lebanon, TN
  • 12 hours ago

The Retail Support Specialist I reports to the Retail Support Manager and provides excellent customer service to team members and customers while demonstrating the Companys values and supporting the...

Customer Service Representative

  • Goodlettsville, TN (24 miles from Lebanon, TN)
  • 17 hours ago
  • Goodlettsville, TN (24 miles from Lebanon, TN)
  • 17 hours ago

CUSTOMER SERVICE REPRESENTATIVE Location: Goodlettsville, TN JOB DESCRIPTION: Customer Service Representative About the Company and Opportunity: CFS is working with a company to identify a Customer...

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • La Vergne, TN (23 miles from Lebanon, TN)
  • 1 day ago
  • La Vergne, TN (23 miles from Lebanon, TN)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Pharmacy Customer Service Associate

  • Hermitage, TN (19 miles from Lebanon, TN)
  • 3 days ago
  • Hermitage, TN (19 miles from Lebanon, TN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lebanon, TN
  • 4 days ago
  • Lebanon, TN
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Mount Juliet, TN (10 miles from Lebanon, TN)
  • 4 days ago
  • Mount Juliet, TN (10 miles from Lebanon, TN)
  • 4 days ago

and works closely with the Service Center sales staff and warehouse associates to ensure a high level of customer service....

Customer Service Representative (CSR1)

  • Goodlettsville, TN (24 miles from Lebanon, TN)
  • 4 days ago
  • Goodlettsville, TN (24 miles from Lebanon, TN)
  • 4 days ago

(ACSI) is looking for Customer Service Representatives to join our EdFinancial team, where you'll provide exceptional customer service while building a fulfilling career....

Customer Service Representative

  • Madison, TN (23 miles from Lebanon, TN)
  • 5 days ago
  • Madison, TN (23 miles from Lebanon, TN)
  • 5 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Retail Customer Service Cashier

  • Mt Juliet, TN (14 miles from Lebanon, TN)
  • 7 days ago
  • Mt Juliet, TN (14 miles from Lebanon, TN)
  • 7 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Goodlettsville, TN (24 miles from Lebanon, TN)
  • 11 days ago
  • Goodlettsville, TN (24 miles from Lebanon, TN)
  • 11 days ago

Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...

Customer Service Representative

  • La Vergne, TN (23 miles from Lebanon, TN)
  • 13 days ago
  • La Vergne, TN (23 miles from Lebanon, TN)
  • 13 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Customer Service Representative

  • Gallatin, TN (12 miles from Lebanon, TN)
  • 14 days ago
  • Gallatin, TN (12 miles from Lebanon, TN)
  • 14 days ago

The CSR serves as a liaison to provide product information, solutions, and excellent customer service....

Customer Service Representative I - Lebanon

  • Lebanon, TN
  • 17 days ago
  • Lebanon, TN
  • 17 days ago

Customer Service Representative I - Lebanon JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss by...

Customer Service Representative I - Baddour Parkway W

  • Lebanon, TN
  • 18 days ago
  • Lebanon, TN
  • 18 days ago

Customer Service Representative I - Baddour Parkway W, Lebanon JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard...

Customer Service Representative I - Gallatin

  • Gallatin, TN (12 miles from Lebanon, TN)
  • 24 days ago
  • Gallatin, TN (12 miles from Lebanon, TN)
  • 24 days ago

Customer Service Representative I - Gallatin JOB DUTIES AND RESPONSIBILITIES: Perform the duties of paying and receiving teller Balance cash drawer Perform branch capture duties Guard against loss by...

Demographic Data for Lebanon, TN

Moving to Lebanon, TN? Find some basic demographic data about Lebanon, TN below.


Local
National
70,027
1,595
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lebanon, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lebanon, TN offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lebanon, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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