Customer Service Jobs in Kingsport, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Johnson City, TN (18 miles from Kingsport, TN)
- 1 day ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 1 day ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Pharmacy Customer Service Associate
- Colonial Heights, TN (5 miles from Kingsport, TN)
- 3 days ago
- Colonial Heights, TN (5 miles from Kingsport, TN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
The CSR works in partnership with the field sales representatives; manages all aspects of the order fulfillment process; and forms working relationships with internal partners within supply chain, business...
Customer Service Representative - Full Time
- Weber City, VA (7 miles from Kingsport, TN)
- 4 days ago
- Weber City, VA (7 miles from Kingsport, TN)
- 4 days ago
Maintain positive internal and external customer service relationships....
/23101/track.gif&z=8&s=RTL&ih_t=6%2F16%2F2025+3%3A31%3A45+PM&utm_medium=internal%20referrer&utm_campaign=grocery-outlet---ceda-profile&utm_content=grocery-outlet&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
- Rogersville, TN (22 miles from Kingsport, TN)
- 6 days ago
- Rogersville, TN (22 miles from Kingsport, TN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Blountville, TN (9 miles from Kingsport, TN)
- 8 days ago
- Blountville, TN (9 miles from Kingsport, TN)
- 8 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative - Tri-Cities, TN
- Kingsport, TN
- 19 days ago
- Kingsport, TN
- 19 days ago
Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals....
Customer Service Associate - Temporary
- Johnson City, TN (18 miles from Kingsport, TN)
- 20 days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Johnson City, TN (18 miles from Kingsport, TN)
- 30+ days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3060 Franklin Terrace Dr, Johnson...
Retail Customer Service Associate
- Bristol, VA (22 miles from Kingsport, TN)
- 30+ days ago
- Bristol, VA (22 miles from Kingsport, TN)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 21483 Market Center, Bristol, VA...
Customer Service Representative
- Johnson City, TN (18 miles from Kingsport, TN)
- 30+ days ago
- Johnson City, TN (18 miles from Kingsport, TN)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Church Hill, TN (9 miles from Kingsport, TN)
- 90+ days ago
- Church Hill, TN (9 miles from Kingsport, TN)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Kingsport, TN
Moving to Kingsport, TN? Find some basic demographic data about Kingsport, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Kingsport, TN
Highest Education Level
Customer Services in Kingsport, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »