Customer Service Jobs in Johnson City, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Bilingual (Spanish/English) Customer Service Representative - Onsite
- Bristol, TN (20 miles from Johnson City, TN)
- 16 hours ago
- Bristol, TN (20 miles from Johnson City, TN)
- 16 hours ago
Responsibilities Your Responsibilities As a Bilingual Customer Service Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns....
Pharmacy Customer Service Associate
- Kingsport, TN (18 miles from Johnson City, TN)
- 1 day ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Piney Flats, TN (8 miles from Johnson City, TN)
- 3 days ago
- Piney Flats, TN (8 miles from Johnson City, TN)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Gray, TN (8 miles from Johnson City, TN)
- 7 days ago
- Gray, TN (8 miles from Johnson City, TN)
- 7 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Customer Service Associate - Temporary
- Erwin, TN (17 miles from Johnson City, TN)
- 9 days ago
- Erwin, TN (17 miles from Johnson City, TN)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bristol, TN (20 miles from Johnson City, TN)
- 9 days ago
- Bristol, TN (20 miles from Johnson City, TN)
- 9 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Transportation Customer Service Representative
- Kingsport, TN (18 miles from Johnson City, TN)
- 16 days ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 16 days ago
QCI is seeking an experienced Customer Service Representative (CSR) to join our team out of Chattanooga or Kingsport. Quality Carriers, Inc....
- Bristol, TN (20 miles from Johnson City, TN)
- 21 days ago
- Bristol, TN (20 miles from Johnson City, TN)
- 21 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Retail Customer Service Associate
- Bristol, VA (22 miles from Johnson City, TN)
- 26 days ago
- Bristol, VA (22 miles from Johnson City, TN)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 21483 Market Center, Bristol, VA...
Customer Service Representative
- Elizabethton, TN (12 miles from Johnson City, TN)
- 30+ days ago
- Elizabethton, TN (12 miles from Johnson City, TN)
- 30+ days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Tri-Cities, TN
- Kingsport, TN (18 miles from Johnson City, TN)
- 60+ days ago
- Kingsport, TN (18 miles from Johnson City, TN)
- 60+ days ago
Customer Service Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals....
Demographic Data for Johnson City, TN
Moving to Johnson City, TN? Find some basic demographic data about Johnson City, TN below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Johnson City, TN
Highest Education Level
Customer Services in Johnson City, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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