Customer Service Jobs in Germantown, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate Job Arlington, TN
- Arlington, TN (14 miles from Germantown, TN)
- 3 hours ago
- Arlington, TN (14 miles from Germantown, TN)
- 3 hours ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
- Southaven, MS (15 miles from Germantown, TN)
- 12 hours ago
- Southaven, MS (15 miles from Germantown, TN)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Olive Branch, MS (12 miles from Germantown, TN)
- 17 hours ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 17 hours ago
Customer Service Representative (Full Time) Location: Olive Branch, MS Customer Service Representative(Full Time) Location:Olive Branch, MS Starting Salary:$21/hour+ based on experience is an employee-owned...
Part Time Instant Return Customer Service Associate
- Memphis, TN (15 miles from Germantown, TN)
- 17 hours ago
- Memphis, TN (15 miles from Germantown, TN)
- 17 hours ago
service techniques....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Southaven, MS (15 miles from Germantown, TN)
- 1 day ago
- Southaven, MS (15 miles from Germantown, TN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cordova, TN (6 miles from Germantown, TN)
- 1 day ago
- Cordova, TN (6 miles from Germantown, TN)
- 1 day ago
Were hiring Retail Customer Service Representatives for multiple locations!...
Customer Service Associate Job
- Olive Branch, MS (12 miles from Germantown, TN)
- 3 days ago
- Olive Branch, MS (12 miles from Germantown, TN)
- 3 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Veterinary Client Service Representative
- Collierville, TN (7 miles from Germantown, TN)
- 5 days ago
- Collierville, TN (7 miles from Germantown, TN)
- 5 days ago
Not only do all team members love animals of all different breeds, sizes, and types, they also have a passion for providing exceptional customer service....
Retail Customer Experience Associate, Wolfchase - Full Time
- Bartlett, TN (8 miles from Germantown, TN)
- 5 days ago
- Bartlett, TN (8 miles from Germantown, TN)
- 5 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Southaven, MS (15 miles from Germantown, TN)
- 6 days ago
- Southaven, MS (15 miles from Germantown, TN)
- 6 days ago
Your Opportunity Customer Service RepresentativeBrandCity, State As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when they...
Customer Service Representative - FULL TIME SEASONAL
- Memphis, TN (15 miles from Germantown, TN)
- 6 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 6 days ago
Were looking for dedicated Customer Service Associates to join our remote team!...
Remote WorkSr Customer Service Representative
- Memphis, TN (15 miles from Germantown, TN)
- 6 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 6 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Service Associate - Work From Home
- Memphis, TN (15 miles from Germantown, TN)
- 7 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 7 days ago
FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...
Remote WorkIMMEDIATE HIRE Customer Service Representative
- Memphis, TN (15 miles from Germantown, TN)
- 9 days ago
- Memphis, TN (15 miles from Germantown, TN)
- 9 days ago
Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....
Demographic Data for Germantown, TN
Moving to Germantown, TN? Find some basic demographic data about Germantown, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Germantown, TN
Highest Education Level
Customer Services in Germantown, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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