Customer Service Jobs in Germantown, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 47 Jobs

Customer Service Associate Job Arlington, TN

  • Arlington, TN (14 miles from Germantown, TN)
  • 3 hours ago
  • Arlington, TN (14 miles from Germantown, TN)
  • 3 hours ago

Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...

Customer Service Associate

  • Southaven, MS (15 miles from Germantown, TN)
  • 12 hours ago
  • Southaven, MS (15 miles from Germantown, TN)
  • 12 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Olive Branch, MS (12 miles from Germantown, TN)
  • 17 hours ago
  • Olive Branch, MS (12 miles from Germantown, TN)
  • 17 hours ago

Customer Service Representative (Full Time) Location: Olive Branch, MS Customer Service Representative(Full Time) Location:Olive Branch, MS Starting Salary:$21/hour+ based on experience is an employee-owned...

Part Time Instant Return Customer Service Associate

  • Memphis, TN (15 miles from Germantown, TN)
  • 17 hours ago
  • Memphis, TN (15 miles from Germantown, TN)
  • 17 hours ago

service techniques....

Customer Service Associate - Temporary

  • Germantown, TN
  • 1 day ago
  • Germantown, TN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Southaven, MS (15 miles from Germantown, TN)
  • 1 day ago
  • Southaven, MS (15 miles from Germantown, TN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service

  • Cordova, TN (6 miles from Germantown, TN)
  • 1 day ago
  • Cordova, TN (6 miles from Germantown, TN)
  • 1 day ago

Were hiring Retail Customer Service Representatives for multiple locations!...

Customer Service Associate Job

  • Olive Branch, MS (12 miles from Germantown, TN)
  • 3 days ago
  • Olive Branch, MS (12 miles from Germantown, TN)
  • 3 days ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Veterinary Client Service Representative

  • Collierville, TN (7 miles from Germantown, TN)
  • 5 days ago
  • Collierville, TN (7 miles from Germantown, TN)
  • 5 days ago

Not only do all team members love animals of all different breeds, sizes, and types, they also have a passion for providing exceptional customer service....

Retail Customer Experience Associate, Wolfchase - Full Time

  • Bartlett, TN (8 miles from Germantown, TN)
  • 5 days ago
  • Bartlett, TN (8 miles from Germantown, TN)
  • 5 days ago

Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...

Customer Service Representative

  • Southaven, MS (15 miles from Germantown, TN)
  • 6 days ago
  • Southaven, MS (15 miles from Germantown, TN)
  • 6 days ago

Your Opportunity Customer Service RepresentativeBrandCity, State As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when they...

Customer Service Representative - FULL TIME SEASONAL

  • Memphis, TN (15 miles from Germantown, TN)
  • 6 days ago
  • Memphis, TN (15 miles from Germantown, TN)
  • 6 days ago

Were looking for dedicated Customer Service Associates to join our remote team!...

Remote Work

Sr Customer Service Representative

  • Memphis, TN (15 miles from Germantown, TN)
  • 6 days ago
  • Memphis, TN (15 miles from Germantown, TN)
  • 6 days ago

This role provides guidance and advice to less experienced Customer Service Representatives....

Customer Service Associate - Work From Home

  • Memphis, TN (15 miles from Germantown, TN)
  • 7 days ago
  • Memphis, TN (15 miles from Germantown, TN)
  • 7 days ago

FT Customer Service Associate - Work From Home [Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal...

Remote Work

IMMEDIATE HIRE Customer Service Representative

  • Memphis, TN (15 miles from Germantown, TN)
  • 9 days ago
  • Memphis, TN (15 miles from Germantown, TN)
  • 9 days ago

Key Responsibilities: Provide exceptional customer service during vehicle pickup appointments. Accurately complete paperwork and maintain detailed records....

Demographic Data for Germantown, TN

Moving to Germantown, TN? Find some basic demographic data about Germantown, TN below.


Local
National
42,571
1,184
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Germantown, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Germantown, TN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Germantown, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »