Customer Service Jobs in Franklin, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Temporary
- Antioch, TN (20 miles from Franklin, TN)
- 21 hours ago
- Antioch, TN (20 miles from Franklin, TN)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Preferred Knowledge, Skills and Abilities: Customer service experience preferred. Relevant healthcare or medical billing experience preferred....
CDC Customer Service Representative
- La Vergne, TN (24 miles from Franklin, TN)
- 1 day ago
- La Vergne, TN (24 miles from Franklin, TN)
- 1 day ago
This position requires excellent written communication, customer service and follow-up skills....
Remote Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team!...
Remote WorkLead Retail Customer Service Associate
- Brentwood, TN (14 miles from Franklin, TN)
- 2 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 2 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Associate Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Veterinary Client Service Representative, NVS
- Melrose, TN (18 miles from Franklin, TN)
- 2 days ago
- Melrose, TN (18 miles from Franklin, TN)
- 2 days ago
Requirements: Customer Service Skills: Exceptional communication, empathy, and professionalism when interacting with clients in person, over the phone, and via email....
Customer Service Associate - Customer Service Center
- Franklin, TN
- 3 days ago
- Franklin, TN
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
- Antioch, TN (20 miles from Franklin, TN)
- 4 days ago
- Antioch, TN (20 miles from Franklin, TN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
: Customer Service Representative Remote ***US Citizenship Required*** As a Customer Service Representative (CSR) for the DOL-NCC, you will play an integral role in supporting the center's mission....
Remote WorkCustomer Service Representative
- Nashville, TN (22 miles from Franklin, TN)
- 7 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 7 days ago
**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....
Customer Service Representative - Remote
- Nashville, TN (22 miles from Franklin, TN)
- 7 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 7 days ago
We provide customer service to some of the nations most prominent brands....
Remote WorkRemote Customer Service Representative Healthcare Support
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
Bring Your Own Device (BYOD) Required We are currently hiring Remote Customer Service Representatives to support state-based healthcare programs, including health insurance marketplaces, Medicaid, and...
Remote WorkDemographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Franklin, TN
Highest Education Level
Customer Services in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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