Customer Service Jobs in Fairview, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 60 Jobs

Inbound Customer Service Agent Consumer Relations (Remote)

  • Nashville, TN (23 miles from Fairview, TN)
  • 2 hours ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 2 hours ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Customer Service Associate

  • Nashville, TN (23 miles from Fairview, TN)
  • 2 hours ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 2 hours ago

: Three (3) Years of experience in customer service, collections or call center environment **Customer Service Associate II Bilingual Pay Range** **18.81 - 27.45** **Qualifications** + Required: High...

Client Service Representative

  • Nashville, TN (23 miles from Fairview, TN)
  • 11 hours ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 11 hours ago

What You'll Do : Deliver elevated customer service with warmth, empathy, and professionalism Greet clients and manage the check-in/check-out process with efficiency and care Answer and triage phone...

Customer Care Representative

  • Franklin, TN (12 miles from Fairview, TN)
  • 12 hours ago
  • Franklin, TN (12 miles from Fairview, TN)
  • 12 hours ago

Essential: High school diploma or equivalent 3 - 5 years of residential construction experience Preferred: Experience with a service department 1 - 3 years of Customer Service Experience We offer an...

Customer Service Associate - Temporary

  • Columbia, TN (24 miles from Fairview, TN)
  • 3 days ago
  • Columbia, TN (24 miles from Fairview, TN)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Franklin, TN (12 miles from Fairview, TN)
  • 4 days ago
  • Franklin, TN (12 miles from Fairview, TN)
  • 4 days ago

Preferred Knowledge, Skills and Abilities: Customer service experience preferred. Relevant healthcare or medical billing experience preferred....

Remote Customer Service Representative

  • Nashville, TN (23 miles from Fairview, TN)
  • 4 days ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 4 days ago

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team!...

Remote Work

Lead Retail Customer Service Associate

  • Brentwood, TN (19 miles from Fairview, TN)
  • 4 days ago
  • Brentwood, TN (19 miles from Fairview, TN)
  • 4 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Associate Customer Service Representative

  • Nashville, TN (23 miles from Fairview, TN)
  • 5 days ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 5 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Veterinary Client Service Representative, NVS

  • Melrose, TN (21 miles from Fairview, TN)
  • 5 days ago
  • Melrose, TN (21 miles from Fairview, TN)
  • 5 days ago

Requirements: Customer Service Skills: Exceptional communication, empathy, and professionalism when interacting with clients in person, over the phone, and via email....

Customer Service Associate - Customer Service Center

  • Franklin, TN (12 miles from Fairview, TN)
  • 5 days ago
  • Franklin, TN (12 miles from Fairview, TN)
  • 5 days ago

Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....

Customer Service Representative-Operations

  • Franklin, TN (12 miles from Fairview, TN)
  • 7 days ago
  • Franklin, TN (12 miles from Fairview, TN)
  • 7 days ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Customer Service Representative

  • Nashville, TN (23 miles from Fairview, TN)
  • 7 days ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 7 days ago

: Customer Service Representative Remote ***US Citizenship Required*** As a Customer Service Representative (CSR) for the DOL-NCC, you will play an integral role in supporting the center's mission....

Remote Work

Customer Service Representative - Remote

  • Nashville, TN (23 miles from Fairview, TN)
  • 10 days ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 10 days ago

We provide customer service to some of the nations most prominent brands....

Remote Work

Remote Customer Service Representative Healthcare Support

  • Nashville, TN (23 miles from Fairview, TN)
  • 11 days ago
  • Nashville, TN (23 miles from Fairview, TN)
  • 11 days ago

Bring Your Own Device (BYOD) Required We are currently hiring Remote Customer Service Representatives to support state-based healthcare programs, including health insurance marketplaces, Medicaid, and...

Remote Work

Demographic Data for Fairview, TN

Moving to Fairview, TN? Find some basic demographic data about Fairview, TN below.

Local
National
12,710
221
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Fairview, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Fairview, TN offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Fairview, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »