Customer Service Jobs in Covington, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Work From Home (Bartlett, TN)
- Bartlett, TN (24 miles from Covington, TN)
- 1 day ago
- Bartlett, TN (24 miles from Covington, TN)
- 1 day ago
Required Qualifications -One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone....
Remote WorkCustomer Service Associate Job
- Arlington, TN (17 miles from Covington, TN)
- 3 days ago
- Arlington, TN (17 miles from Covington, TN)
- 3 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative (CSR)
- Bartlett, TN (24 miles from Covington, TN)
- 11 days ago
- Bartlett, TN (24 miles from Covington, TN)
- 11 days ago
Work closely with AMs to ensure seamless customer service is provided to all customers. Conduct out-bound call campaigns to generate new business....
- Millington, TN (19 miles from Covington, TN)
- 60+ days ago
- Millington, TN (19 miles from Covington, TN)
- 60+ days ago
service experience is required....
Retail Customer Service Associate
- Bartlett, TN (24 miles from Covington, TN)
- 45+ days ago
- Bartlett, TN (24 miles from Covington, TN)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 8480 Hwy 64, Bartlett, TN 38133-...
Demographic Data for Covington, TN
Moving to Covington, TN? Find some basic demographic data about Covington, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Covington, TN
Highest Education Level
Customer Services in Covington, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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