Customer Service Jobs in Columbia, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 18 Jobs

Customer Service Representative (Full-time)

  • Franklin, TN (15 miles from Columbia, TN)
  • 4 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 4 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Retail Customer Service Cashier

  • Columbia, TN
  • 6 days ago
  • Columbia, TN
  • 6 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Lewisburg, TN (16 miles from Columbia, TN)
  • 8 days ago
  • Lewisburg, TN (16 miles from Columbia, TN)
  • 8 days ago

This includes maintaining orders, accurate record of customer account. requirements, and facilitating communication amongst internal teams for seamless order fulfillment....

Pharmacy Customer Service Associate

  • Columbia, TN
  • 11 days ago
  • Columbia, TN
  • 11 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative (Loan Consultant II)

  • Spring Hill, TN (6 miles from Columbia, TN)
  • 15 days ago
  • Spring Hill, TN (6 miles from Columbia, TN)
  • 15 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative-Hybrid Franklin, Tennessee

  • Franklin, TN (15 miles from Columbia, TN)
  • 16 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 16 days ago

Required Qualifications 6+ months previous call center experience or customer service. Multitasking capability with superb time management....

Customer Service Representative

  • Franklin, TN (15 miles from Columbia, TN)
  • 17 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 17 days ago

service, call center environment; Required Microsoft Office (Excel and Outlook) computer skills; Requirement Preferred Qualifications 1-3+ years health insurance sales, focus on Medicare health services...

Customer Service Representative (Loan Consultant II)

  • Spring Hill, TN (6 miles from Columbia, TN)
  • 18 days ago
  • Spring Hill, TN (6 miles from Columbia, TN)
  • 18 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Columbia, TN
  • 19 days ago
  • Columbia, TN
  • 19 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Associate

  • Franklin, TN (15 miles from Columbia, TN)
  • 25 days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 25 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Remote in EST or CST

  • Franklin, TN (15 miles from Columbia, TN)
  • 30+ days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 30+ days ago

service environment....

Remote Work

Retail Customer Service Associate

  • Franklin, TN (15 miles from Columbia, TN)
  • 30+ days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...

One Stop Customer Service Representative

  • Columbia, TN
  • 45+ days ago
  • Columbia, TN
  • 45+ days ago

Columbia State Community College is hiring a One Stop Customer Services Representative to provide excellent customer service to current and prospective students, parents, and other visitors in the Enrollment...

Customer Service Representative - Hybrid Franklin, WI

  • Franklin, TN (15 miles from Columbia, TN)
  • 45+ days ago
  • Franklin, TN (15 miles from Columbia, TN)
  • 45+ days ago

Position Summary As a Customer Service Representative at Northwestern Mutual, you will be a key ambassador of our client experience....

Customer Service Representative

  • Columbia, TN
  • 45+ days ago
  • Columbia, TN
  • 45+ days ago

Customer Service Representative Columbia, TN Type: Contract Category: Administrative Salary: 20.00 Per Hour Reference ID: 10043014 Shortcut: EuhK5z Job Title: Customer Service Representative (Call Center...

Demographic Data for Columbia, TN

Moving to Columbia, TN? Find some basic demographic data about Columbia, TN below.


Local
National
63,075
1,340
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Columbia, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Columbia, TN offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Columbia, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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