Customer Service Jobs in Columbia, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 2 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 2 days ago
Preferred Knowledge, Skills and Abilities: Customer service experience preferred. Relevant healthcare or medical billing experience preferred....
Customer Service Associate - Customer Service Center
- Franklin, TN (15 miles from Columbia, TN)
- 3 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 3 days ago
Minimum of one year of customer service experience required; customer service experience within banking or financial institution preferred. Previous contact center experience preferred....
Customer Service Representative-Operations
- Franklin, TN (15 miles from Columbia, TN)
- 4 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 4 days ago
At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 10 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 10 days ago
Store 4703921: 1301 Murfreesboro, Franklin, Tennessee 37064 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Remote
- Franklin, TN (15 miles from Columbia, TN)
- 14 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 14 days ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote WorkCustomer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 16 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 16 days ago
Job Summary: Customer Service Representatives are the face of Aetna and impact the agent experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence...
Customer Service Representative
- Franklin, TN (15 miles from Columbia, TN)
- 18 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 18 days ago
During hours of operations, the Customer Service Representative is expected to provide dedicated, focused work....
Sr. Customer Assistance Representative
- Franklin, TN (15 miles from Columbia, TN)
- 18 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 18 days ago
The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and...
customer service to insureds, agents and CSRs across the state of Tennessee....
Customer Service Representative Intern - Columbia State Community College
- Franklin, TN (15 miles from Columbia, TN)
- 24 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 24 days ago
The Customer Service Representative Intern reports to the Office Manager and provides excellent service and support to team members and customers while demonstrating the Companys values and supporting...
Retail Customer Service Associate
- Franklin, TN (15 miles from Columbia, TN)
- 26 days ago
- Franklin, TN (15 miles from Columbia, TN)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3070 Mallory Ln, Franklin, TN 37067...
Columbia State Community College is hiring a One Stop Customer Services Representative to provide excellent customer service to current and prospective students, parents, and other visitors in the Enrollment...
Customer Service Representative
- Cornersville, TN (24 miles from Columbia, TN)
- 30+ days ago
- Cornersville, TN (24 miles from Columbia, TN)
- 30+ days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Columbia, TN
Moving to Columbia, TN? Find some basic demographic data about Columbia, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbia, TN
Highest Education Level
Customer Services in Columbia, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »