Customer Service Jobs in College Grove, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 27 Jobs

Customer Care Representative

  • La Vergne, TN (18 miles from College Grove, TN)
  • 1 day ago
  • La Vergne, TN (18 miles from College Grove, TN)
  • 1 day ago

Qualifications High School Diploma / College Degree Preferred Minimum of 1 year Customer Service Experience Preferred General Computer and Keyboarding Skills Microsoft Office Skills - Word, Excel (ability...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Franklin, TN (15 miles from College Grove, TN)
  • 1 day ago
  • Franklin, TN (15 miles from College Grove, TN)
  • 1 day ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate

  • Smyrna, TN (15 miles from College Grove, TN)
  • 1 day ago
  • Smyrna, TN (15 miles from College Grove, TN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Franklin, TN (15 miles from College Grove, TN)
  • 2 days ago
  • Franklin, TN (15 miles from College Grove, TN)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • La Vergne, TN (18 miles from College Grove, TN)
  • 4 days ago
  • La Vergne, TN (18 miles from College Grove, TN)
  • 4 days ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Customer Service Associate - Temporary

  • Franklin, TN (15 miles from College Grove, TN)
  • 6 days ago
  • Franklin, TN (15 miles from College Grove, TN)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service & Retail Front Desk Associate - Store #7 - 2172 Nolensville Pike

  • Nashville, TN (19 miles from College Grove, TN)
  • 6 days ago
  • Nashville, TN (19 miles from College Grove, TN)
  • 6 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Representative (Full-time)

  • Franklin, TN (15 miles from College Grove, TN)
  • 8 days ago
  • Franklin, TN (15 miles from College Grove, TN)
  • 8 days ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative-Data Entry

  • Franklin, TN (15 miles from College Grove, TN)
  • 8 days ago
  • Franklin, TN (15 miles from College Grove, TN)
  • 8 days ago

At CVS Health, were building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nations leading...

Retail Customer Service Cashier

  • Columbia, TN (17 miles from College Grove, TN)
  • 9 days ago
  • Columbia, TN (17 miles from College Grove, TN)
  • 9 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Associate

  • Lewisburg, TN (20 miles from College Grove, TN)
  • 11 days ago
  • Lewisburg, TN (20 miles from College Grove, TN)
  • 11 days ago

This includes maintaining orders, accurate record of customer account. requirements, and facilitating communication amongst internal teams for seamless order fulfillment....

Retail Customer Service Supervisor

  • Smyrna, TN (15 miles from College Grove, TN)
  • 15 days ago
  • Smyrna, TN (15 miles from College Grove, TN)
  • 15 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Brentwood, TN (17 miles from College Grove, TN)
  • 15 days ago
  • Brentwood, TN (17 miles from College Grove, TN)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • La Vergne, TN (18 miles from College Grove, TN)
  • 16 days ago
  • La Vergne, TN (18 miles from College Grove, TN)
  • 16 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee....

Customer Service Representative (Loan Consultant II)

  • Spring Hill, TN (10 miles from College Grove, TN)
  • 18 days ago
  • Spring Hill, TN (10 miles from College Grove, TN)
  • 18 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Demographic Data for College Grove, TN

Moving to College Grove, TN? Find some basic demographic data about College Grove, TN below.


Local
National
5,941
113
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in College Grove, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in College Grove, TN offer the following education background
High School or GED
34.6%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in College Grove, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »