Customer Service Jobs in Cleveland, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 25 Jobs

Customer Service Representative

  • Cleveland, TN
  • 7 hours ago
  • Cleveland, TN
  • 7 hours ago

Customer Service Excellence: Deliver outstanding customer service by actively listening to client needs, providing accurate solutions, and ensuring a positive experience with every interaction....

Customer Service Associate

  • Cleveland, TN
  • 1 day ago
  • Cleveland, TN
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative-Full Time

  • Ringgold, GA (18 miles from Cleveland, TN)
  • 3 days ago
  • Ringgold, GA (18 miles from Cleveland, TN)
  • 3 days ago

Job Summary: Meet and greet clients and their pets. Coordinate and represent all facets of client services. To serve as a good will ambassador for the hospital. Knowledge, Skills and Abilities:...

Customer Service & Retail Front Desk Associate Store #22 - 5230 Brainerd Rd

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 3 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 3 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Associate - Temporary

  • Ft Oglethorpe, GA (21 miles from Cleveland, TN)
  • 6 days ago
  • Ft Oglethorpe, GA (21 miles from Cleveland, TN)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

PartTime Customer Service Associate Pro Weekend

  • Cleveland, TN
  • 7 days ago
  • Cleveland, TN
  • 7 days ago

Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....

Retail Customer Service Cashier

  • Charleston, TN (14 miles from Cleveland, TN)
  • 8 days ago
  • Charleston, TN (14 miles from Cleveland, TN)
  • 8 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Airport customer service agent- CHA FT

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 10 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 10 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative - In Center

  • Cleveland, TN
  • 12 days ago
  • Cleveland, TN
  • 12 days ago

As a Customer Service Representative, you’ll be the go-to person for helping our customers troubleshoot issues and protect their Whirlpool appliances or with extended service plans....

Customer Service Representative (Loan Consultant I)

  • Hixson, TN (17 miles from Cleveland, TN)
  • 12 days ago
  • Hixson, TN (17 miles from Cleveland, TN)
  • 12 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 13 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 13 days ago

Insight Global is seeking a Customer Service Representative to join their healthcare client in Chattanooga, Tennessee....

Customer Service Representative - Layfayette GA (CSR)

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 27 days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 27 days ago

Customer Service Representative - ManufacturingEnter in orders from shipping and receiving. Also will take phone call and assist with customer questions and inquiries...

Health Navigator- Customer Service Representative

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 30+ days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 30+ days ago

Health Navigator- Customer Service Representative Tandym Group - 3.8 Chattanooga, TN Job Details Full-time | Contract $14 - $16 an hour 11 hours ago Qualifications Spanish Customer service Mid-level...

Customer Service Representative

  • Cleveland, TN
  • 30+ days ago
  • Cleveland, TN
  • 30+ days ago

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....

Retail Customer Service Associate

  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 30+ days ago
  • Chattanooga, TN (22 miles from Cleveland, TN)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6101 Lee Hwy, Chattanooga, TN 37421...

Demographic Data for Cleveland, TN

Moving to Cleveland, TN? Find some basic demographic data about Cleveland, TN below.


Local
National
97,475
1,881
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cleveland, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cleveland, TN offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cleveland, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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