Customer Service Jobs in Brentwood, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
As part of the Patton Logistics family of entities, our team at Route Consultant Purchasing Alliance (RCPA) is looking for a proactive and detail-oriented Customer Service Representative....
Customer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 4 hours ago
- Nashville, TN (9 miles from Brentwood, TN)
- 4 hours ago
Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....
Customer Service Representative
- Kingston Springs, TN (18 miles from Brentwood, TN)
- 7 hours ago
- Kingston Springs, TN (18 miles from Brentwood, TN)
- 7 hours ago
Customer Service Representative Location: Kingston Springs, TN (On-Site) Status: Full-Time, Hourly Non-Exempt Why Join First Financial Bank?...
Customer Service Representative - Hybrid Franklin, WI
- Franklin, TN (14 miles from Brentwood, TN)
- 1 day ago
- Franklin, TN (14 miles from Brentwood, TN)
- 1 day ago
Previous customer service experience preferred. Effective written and verbal communication skills....
Customer Service Representative
- La Vergne, TN (12 miles from Brentwood, TN)
- 1 day ago
- La Vergne, TN (12 miles from Brentwood, TN)
- 1 day ago
The Customer Service Representative's primary responsibilities are tracking and inputting service calls and reporting completion details to the customer....
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
- Nashville, TN (9 miles from Brentwood, TN)
- 1 day ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - PT
- Nashville, TN (9 miles from Brentwood, TN)
- 4 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 4 days ago
service....
Customer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....
Aviation Front Desk Customer Service Representative Part Time Job
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 5 days ago
customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...
Customer Service Representative
- Franklin, TN (14 miles from Brentwood, TN)
- 5 days ago
- Franklin, TN (14 miles from Brentwood, TN)
- 5 days ago
This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a good understanding of customer service best practices. salary: $15 - $16 per hour shift...
Retail Customer Service Associate
- Antioch, TN (6 miles from Brentwood, TN)
- 6 days ago
- Antioch, TN (6 miles from Brentwood, TN)
- 6 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- Nashville, TN (9 miles from Brentwood, TN)
- 6 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 6 days ago
Answering inbound customer service inquiries. Providing analysis or troubleshooting and redirecting them when appropriate....
Retail Customer Service Cashier
- Mount Juliet, TN (22 miles from Brentwood, TN)
- 7 days ago
- Mount Juliet, TN (22 miles from Brentwood, TN)
- 7 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Bilingual Spanish Customer Service Representative - Remote
- Nashville, TN (9 miles from Brentwood, TN)
- 7 days ago
- Nashville, TN (9 miles from Brentwood, TN)
- 7 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkDemographic Data for Brentwood, TN
Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Brentwood, TN
Highest Education Level
Customer Services in Brentwood, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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