Customer Service Jobs in Brentwood, TN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 53 Jobs

Customer Service Representative

  • Brentwood, TN
  • moments ago
  • Brentwood, TN
  • moments ago

As part of the Patton Logistics family of entities, our team at Route Consultant Purchasing Alliance (RCPA) is looking for a proactive and detail-oriented Customer Service Representative....

Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 4 hours ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 4 hours ago

Role/Responsibilities/Project: We are seeking a detail-oriented and customer-focused Customer Service Representative with a minimum of 3 years of experience in customer service....

Customer Service Representative

  • Kingston Springs, TN (18 miles from Brentwood, TN)
  • 7 hours ago
  • Kingston Springs, TN (18 miles from Brentwood, TN)
  • 7 hours ago

Customer Service Representative Location: Kingston Springs, TN (On-Site) Status: Full-Time, Hourly Non-Exempt Why Join First Financial Bank?...

Customer Service Representative - Hybrid Franklin, WI

  • Franklin, TN (14 miles from Brentwood, TN)
  • 1 day ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 1 day ago

Previous customer service experience preferred. Effective written and verbal communication skills....

Customer Service Representative

  • La Vergne, TN (12 miles from Brentwood, TN)
  • 1 day ago
  • La Vergne, TN (12 miles from Brentwood, TN)
  • 1 day ago

The Customer Service Representative's primary responsibilities are tracking and inputting service calls and reporting completion details to the customer....

Customer Service Associate

  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 1 day ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Customer Service Representative - PT

  • Nashville, TN (9 miles from Brentwood, TN)
  • 4 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 4 days ago

service....

Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago

Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service....

Aviation Front Desk Customer Service Representative Part Time Job

  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 5 days ago

customer purchases and fuel transactions Work closely with line service personnel and pilots, ensuring all customer service needs are met Front Desk Customer Service Representative Qualifications Customer...

Customer Service Representative

  • Franklin, TN (14 miles from Brentwood, TN)
  • 5 days ago
  • Franklin, TN (14 miles from Brentwood, TN)
  • 5 days ago

This position requires excellent communication skills, the ability to multitask in a fast-paced environment, and a good understanding of customer service best practices. salary: $15 - $16 per hour shift...

Retail Customer Service Associate

  • Antioch, TN (6 miles from Brentwood, TN)
  • 6 days ago
  • Antioch, TN (6 miles from Brentwood, TN)
  • 6 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Brentwood, TN
  • 6 days ago
  • Brentwood, TN
  • 6 days ago

service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...

Customer Service Representative

  • Nashville, TN (9 miles from Brentwood, TN)
  • 6 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 6 days ago

Answering inbound customer service inquiries. Providing analysis or troubleshooting and redirecting them when appropriate....

Retail Customer Service Cashier

  • Mount Juliet, TN (22 miles from Brentwood, TN)
  • 7 days ago
  • Mount Juliet, TN (22 miles from Brentwood, TN)
  • 7 days ago

Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Bilingual Spanish Customer Service Representative - Remote

  • Nashville, TN (9 miles from Brentwood, TN)
  • 7 days ago
  • Nashville, TN (9 miles from Brentwood, TN)
  • 7 days ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Demographic Data for Brentwood, TN

Moving to Brentwood, TN? Find some basic demographic data about Brentwood, TN below.


Local
National
61,370
2,810
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Brentwood, TN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Brentwood, TN offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Brentwood, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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