Customer Service Jobs in Alcoa, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Knoxville, TN (11 miles from Alcoa, TN)
- 3 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 3 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
- Pigeon Forge, TN (21 miles from Alcoa, TN)
- 5 days ago
- Pigeon Forge, TN (21 miles from Alcoa, TN)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's....
Retail Customer Service Specialist
- Knoxville, TN (11 miles from Alcoa, TN)
- 7 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 7 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Pharmacy Customer Service Associate
- Seymour, TN (14 miles from Alcoa, TN)
- 7 days ago
- Seymour, TN (14 miles from Alcoa, TN)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Loudon, TN (22 miles from Alcoa, TN)
- 7 days ago
- Loudon, TN (22 miles from Alcoa, TN)
- 7 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative - Multi Specialty Powell
- Powell, TN (19 miles from Alcoa, TN)
- 7 days ago
- Powell, TN (19 miles from Alcoa, TN)
- 7 days ago
Customer Service Representative - Multi Specialty Powell Tennova Medical Group - Greater Knoxville Powell, TN 37849 Job Summary The Customer Service Representative is responsible for handling customer...
Customer Service Associate Job
- Sevierville, TN (21 miles from Alcoa, TN)
- 8 days ago
- Sevierville, TN (21 miles from Alcoa, TN)
- 8 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative - Site
- Knoxville, TN (11 miles from Alcoa, TN)
- 10 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 10 days ago
At ResultsCX, our Customer Service Representatives are skilled problem-solvers and trusted resources for our customers....
- Knoxville, TN (11 miles from Alcoa, TN)
- 10 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 10 days ago
Customer Service Agent Knoxville, TN Description RemX is hiring a Customer Service Representative to work for Knoxville's energy and water provider....
Customer Service Associate Job Maryville, TN
- Maryville, TN (10 miles from Alcoa, TN)
- 11 days ago
- Maryville, TN (10 miles from Alcoa, TN)
- 11 days ago
Bring JOY to YOUR Journey and ap ply today for our full-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Powell, TN (19 miles from Alcoa, TN)
- 12 days ago
- Powell, TN (19 miles from Alcoa, TN)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 12 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 12 days ago
Ability to handle high call volumes and multi-task across different customer service platforms....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 13 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 13 days ago
Demonstrates excellent customer service and interpersonal skills....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 13 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 13 days ago
RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923. This is a call center/customer service environment....
Demographic Data for Alcoa, TN
Moving to Alcoa, TN? Find some basic demographic data about Alcoa, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alcoa, TN
Highest Education Level
Customer Services in Alcoa, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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