Customer Service Jobs in Alcoa, TN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 hour ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 hour ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Customer Service agent-process payment
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 day ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 1 day ago
Customer Service agent-process payment Knoxville, TN Description RemX is seeking Customer Service Reps for On-Site opportunities in Knoxville, TN 37923....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 4 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 4 days ago
Call Center Representative/ Customer Service Representative Mode: Remote / Work from Home Shift : 24*7 rotational shifts (5 days a week, 9 hours a day) Willing to work during holidays and weekends is...
Remote WorkCustomer Service Associate Job
- Sevierville, TN (21 miles from Alcoa, TN)
- 4 days ago
- Sevierville, TN (21 miles from Alcoa, TN)
- 4 days ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
Position : Customer Service Representative Pay : $17.00 / hr. - $20.00 / hr. - Depending on Experience Hospice accepts and directs requests for health care services....
Part Time, Customer Service Representative - EdAmerica
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 5 days ago
A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE: As a Customer Service Representative, the daily responsibilities include answering inbound calls from students and parents, making outbound calls...
Customer Service Agent Knoxville
- Kodak, TN (23 miles from Alcoa, TN)
- 6 days ago
- Kodak, TN (23 miles from Alcoa, TN)
- 6 days ago
Customer Service Agent - Knoxville Kodak, TN Description LOCATIONS: Onsite - Knoxville Pay: $17/hr....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 6 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 6 days ago
Customer Service Representative Knoxville, TN Description Customer Service Representative - On-Site | Knoxville, TN Start Date: May 19, 2025 Pay Rate: $18.77/hour Contract Duration: Through August,...
Customer Service Associate - Temporary
- Pigeon Forge, TN (21 miles from Alcoa, TN)
- 6 days ago
- Pigeon Forge, TN (21 miles from Alcoa, TN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Maryville, TN (10 miles from Alcoa, TN)
- 7 days ago
- Maryville, TN (10 miles from Alcoa, TN)
- 7 days ago
Customer Service Representative - $20 Express Employment Professionals is hiring a/an Customer Service Representative for a local manufacturer in Maryville, TN....
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 7 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 7 days ago
As a customer service representative with us the minimum responsibilities are: Handling customer calls and processing orders for new services, discontinuations, or changes....
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
- Kodak, TN (23 miles from Alcoa, TN)
- 8 days ago
- Kodak, TN (23 miles from Alcoa, TN)
- 8 days ago
Start: May 2025 Contract Term: Temp to Hire Hours of Operations: Monday-Friday, 8am – 4:30pm Title : Customer Service Agent – Knoxville Responsibilities : Interface with a CRM-based software UI to update...
Customer Service Representative
- Knoxville, TN (11 miles from Alcoa, TN)
- 8 days ago
- Knoxville, TN (11 miles from Alcoa, TN)
- 8 days ago
Service Center Kingston Pike JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
- Maryville, TN (10 miles from Alcoa, TN)
- 8 days ago
- Maryville, TN (10 miles from Alcoa, TN)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Alcoa, TN
Moving to Alcoa, TN? Find some basic demographic data about Alcoa, TN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Alcoa, TN
Highest Education Level
Customer Services in Alcoa, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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