Customer Service Jobs in Woonsocket, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 81 Jobs
TJocelyne Counseling and Consulting Clinic

Client Service Representative

We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...

Pharmacy Customer Service Associate

  • Marlborough, MA (24 miles from Woonsocket, RI)
  • 5 hours ago
  • Marlborough, MA (24 miles from Woonsocket, RI)
  • 5 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Marlborough, MA (24 miles from Woonsocket, RI)
  • 17 hours ago
  • Marlborough, MA (24 miles from Woonsocket, RI)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST

  • Providence, RI (12 miles from Woonsocket, RI)
  • 1 day ago
  • Providence, RI (12 miles from Woonsocket, RI)
  • 1 day ago

You will inform the field of daily customer service promotions along with providing them with error free orders....

Amazon Locker+ Customer Service Associate

  • Hopkinton, MA (15 miles from Woonsocket, RI)
  • 1 day ago
  • Hopkinton, MA (15 miles from Woonsocket, RI)
  • 1 day ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester)

  • Worcester, MA (24 miles from Woonsocket, RI)
  • 2 days ago
  • Worcester, MA (24 miles from Woonsocket, RI)
  • 2 days ago

Dispensary Associate (Full-Time) - Mayflower Dispensary (Worcester) 1.5 1.5 out of 5 stars Worcester, MA At iAnthus, we are not just in the business of cannabis; we're in the business of...

Customer Service Representative

  • Stoughton, MA (21 miles from Woonsocket, RI)
  • 2 days ago
  • Stoughton, MA (21 miles from Woonsocket, RI)
  • 2 days ago

SUMMARY: Reporting to the Director of Technical Services, the Customer Service Representative will be a member of the Sales Department....

Loss Prevention Customer Service Associate

  • Plainville, MA (8 miles from Woonsocket, RI)
  • 3 days ago
  • Plainville, MA (8 miles from Woonsocket, RI)
  • 3 days ago

Understands operational procedures and deters acts of dishonesty within established customer service guidelines....

Senior Customer Service Representative - Corporate Filings

  • Providence, RI (12 miles from Woonsocket, RI)
  • 3 days ago
  • Providence, RI (12 miles from Woonsocket, RI)
  • 3 days ago

**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....

Customer Service Representative

  • Seekonk, MA (14 miles from Woonsocket, RI)
  • 3 days ago
  • Seekonk, MA (14 miles from Woonsocket, RI)
  • 3 days ago

Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....

Customer Service Representative

  • Attleboro, MA (11 miles from Woonsocket, RI)
  • 4 days ago
  • Attleboro, MA (11 miles from Woonsocket, RI)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative, Specialized Services Bagster

  • Providence, RI (12 miles from Woonsocket, RI)
  • 4 days ago
  • Providence, RI (12 miles from Woonsocket, RI)
  • 4 days ago

They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....

Customer Service Representative, Life Contact Center

  • Providence, RI (12 miles from Woonsocket, RI)
  • 4 days ago
  • Providence, RI (12 miles from Woonsocket, RI)
  • 4 days ago

You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....

Remote Work

Retail Customer Service Associate Full Time

  • Northborough, MA (23 miles from Woonsocket, RI)
  • 5 days ago
  • Northborough, MA (23 miles from Woonsocket, RI)
  • 5 days ago

service to members....

Savers / Value Village Careers - Customer Service Associate

  • Marlborough, MA (24 miles from Woonsocket, RI)
  • 6 days ago
  • Marlborough, MA (24 miles from Woonsocket, RI)
  • 6 days ago

We are hiring for both Full Time and Part Time Customer Service Associates The opportunity to celebrate uniqueness....

Demographic Data for Woonsocket, RI

Moving to Woonsocket, RI? Find some basic demographic data about Woonsocket, RI below.


Local
National
43,269
727
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
....................

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Woonsocket, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Woonsocket, RI offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Woonsocket, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »