Customer Service Jobs in West Greenwich, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Second Shift
- Cranston, RI (17 miles from West Greenwich, RI)
- 1 day ago
- Cranston, RI (17 miles from West Greenwich, RI)
- 1 day ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
[Apply Now] Customer Service Representative
- Smithfield, RI (20 miles from West Greenwich, RI)
- 1 day ago
- Smithfield, RI (20 miles from West Greenwich, RI)
- 1 day ago
Starting Salary: $21.50 / hour Start Date: Whenthere's a question about your finances, you want answers andsupport fast. Our customers rely on ourContact Center Specialiststohelp them understand,...
Customer Service Representative
- North Providence, RI (19 miles from West Greenwich, RI)
- 1 day ago
- North Providence, RI (19 miles from West Greenwich, RI)
- 1 day ago
Starting Salary: $21.50/hour Start Date: When there's a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them...
Customer Service Representative
- Warwick, RI (11 miles from West Greenwich, RI)
- 1 day ago
- Warwick, RI (11 miles from West Greenwich, RI)
- 1 day ago
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
Customer Service Representative-10:00 AM - 6:30 PM
- Providence, RI (18 miles from West Greenwich, RI)
- 1 day ago
- Providence, RI (18 miles from West Greenwich, RI)
- 1 day ago
Customer Service Representative** **Shift: 10:00 AM - 6:30 PM** ( Training hours are 9am-5:30pm EST for the first 4 weeks....
Customer Service Representative
- Chepachet, RI (19 miles from West Greenwich, RI)
- 1 day ago
- Chepachet, RI (19 miles from West Greenwich, RI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Middletown, RI (21 miles from West Greenwich, RI)
- 1 day ago
- Middletown, RI (21 miles from West Greenwich, RI)
- 1 day ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Representative (remote)
- Providence, RI (18 miles from West Greenwich, RI)
- 3 days ago
- Providence, RI (18 miles from West Greenwich, RI)
- 3 days ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkCustomer Service Representative
- Pawtucket, RI (22 miles from West Greenwich, RI)
- 3 days ago
- Pawtucket, RI (22 miles from West Greenwich, RI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Portsmouth, RI (21 miles from West Greenwich, RI)
- 3 days ago
- Portsmouth, RI (21 miles from West Greenwich, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Narragansett, RI (15 miles from West Greenwich, RI)
- 3 days ago
- Narragansett, RI (15 miles from West Greenwich, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Medicare Customer Service Agent
- Providence, RI (18 miles from West Greenwich, RI)
- 3 days ago
- Providence, RI (18 miles from West Greenwich, RI)
- 3 days ago
If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply. salary: $19 - $20 per hour shift: First work hours: 8 AM - 8 PM education...
Customer Service Representative
- Newport, RI (20 miles from West Greenwich, RI)
- 5 days ago
- Newport, RI (20 miles from West Greenwich, RI)
- 5 days ago
Job Listing ID: 4299524 Job Title: Customer Service Representative Application Deadline: 09/23/2025Job Location: Newport Date Posted: 06/26/2025Hours Worked Per Week: 40 Shift: Day Shift Duration of...
Customer Service Representative - Second Shift
- Johnston, RI (15 miles from West Greenwich, RI)
- 7 days ago
- Johnston, RI (15 miles from West Greenwich, RI)
- 7 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Customer Service Representative
- Johnston, RI (15 miles from West Greenwich, RI)
- 7 days ago
- Johnston, RI (15 miles from West Greenwich, RI)
- 7 days ago
Description Starting Salary: $21.50 / hour Start Date: When theres a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help...
Demographic Data for West Greenwich, RI
Moving to West Greenwich, RI? Find some basic demographic data about West Greenwich, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in West Greenwich, RI
Highest Education Level
Customer Services in West Greenwich, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Pulling
- Merchandising
- Customer Support
- Point-of-Sale System
- Loading & Unloading
- Cashier Skills
- Wellness
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Energetic
- Reception
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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