Customer Service Jobs in Wakefield, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- North Kingstown, RI (11 miles from Wakefield, RI)
- 17 hours ago
- North Kingstown, RI (11 miles from Wakefield, RI)
- 17 hours ago
In this role, you'll prepare fresh smoothies, juices, and healthy snacks while delivering excellent customer service....
- Tiverton, RI (22 miles from Wakefield, RI)
- 2 days ago
- Tiverton, RI (22 miles from Wakefield, RI)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 2 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Warwick, RI (19 miles from Wakefield, RI)
- 3 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Remote --- Customer Service Representative
- South Kingstown, RI
- 8 days ago
- South Kingstown, RI
- 8 days ago
Category : Customer Service/SupportAbout TPTP is a global, digital business services company....
Remote WorkCustomer Service Representative
- Richmond, RI (7 miles from Wakefield, RI)
- 10 days ago
- Richmond, RI (7 miles from Wakefield, RI)
- 10 days ago
Customer Service Representative Customer Service Careers Available at Washington Trust!...
Part Time Customer Service Representative $17 hourly
- Warwick, RI (19 miles from Wakefield, RI)
- 12 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 12 days ago
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product...
Customer Service Representative - Work From Home
- Warwick, RI (19 miles from Wakefield, RI)
- 12 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 12 days ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 14 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 14 days ago
The Customer Service Representative supports the dealership by working alongside sales, service, production, and administrative departments to ensure overall customer satisfaction and increase sales...
Customer Service Representative
- Middletown, RI (15 miles from Wakefield, RI)
- 14 days ago
- Middletown, RI (15 miles from Wakefield, RI)
- 14 days ago
The Customer Service Representative is responsible for providing exceptional customer service in person and over the phone....
Customer Service Representative
- Middletown, RI (15 miles from Wakefield, RI)
- 20 days ago
- Middletown, RI (15 miles from Wakefield, RI)
- 20 days ago
customers, services requested, estimated completion times etc....
- Richmond, RI (7 miles from Wakefield, RI)
- 22 days ago
- Richmond, RI (7 miles from Wakefield, RI)
- 22 days ago
CUSTOMER SERVICE AGENT (WYOMING) Aqua Science image 1 of 1 301 Nooseneck Hill Rd compensation: $16 - $18.50 per hour based on experience. employment type: experience level: entry level job title: Customer...
Customer Service Representative
- Warwick, RI (19 miles from Wakefield, RI)
- 22 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 22 days ago
Essential Skills and Experience: - 1-2 years of experience call center preferred - will also consider those with customer service experience. - Must have intermediate computer literacy/proficiency -...
Customer Service Representative Part-Time $17 hourly 20 hours
- Warwick, RI (19 miles from Wakefield, RI)
- 29 days ago
- Warwick, RI (19 miles from Wakefield, RI)
- 29 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
Customer Service Representative- Smithfield, RI
- East Greenwich, RI (15 miles from Wakefield, RI)
- 30+ days ago
- East Greenwich, RI (15 miles from Wakefield, RI)
- 30+ days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Demographic Data for Wakefield, RI
Moving to Wakefield, RI? Find some basic demographic data about Wakefield, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Wakefield, RI
Highest Education Level
Customer Services in Wakefield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Cashier Skills
- Complaint Resolution
- Customer Satisfaction
- Reimbursement
- Retail
- Reception
- Energetic
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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