Customer Service Jobs in Smithfield, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Franklin, MA (14 miles from Smithfield, RI)
- moments ago
- Franklin, MA (14 miles from Smithfield, RI)
- moments ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Franklin Veterinary Clinic is looking to add a compassionate and skilled...
Savers / Value Village Careers - Customer Service Associate
- Woonsocket, RI (6 miles from Smithfield, RI)
- 1 hour ago
- Woonsocket, RI (6 miles from Smithfield, RI)
- 1 hour ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Pharmacy Customer Service Associate
- Killingly, CT (17 miles from Smithfield, RI)
- 21 hours ago
- Killingly, CT (17 miles from Smithfield, RI)
- 21 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
- Warwick, RI (14 miles from Smithfield, RI)
- 23 hours ago
- Warwick, RI (14 miles from Smithfield, RI)
- 23 hours ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
- North Providence, RI (5 miles from Smithfield, RI)
- 1 day ago
- North Providence, RI (5 miles from Smithfield, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Student Customer Care Representative
- Lincoln, RI (4 miles from Smithfield, RI)
- 1 day ago
- Lincoln, RI (4 miles from Smithfield, RI)
- 1 day ago
service experience preferred Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle...
- Providence, RI (8 miles from Smithfield, RI)
- 1 day ago
- Providence, RI (8 miles from Smithfield, RI)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Representative (Mechanically Inclined)
- Warwick, RI (14 miles from Smithfield, RI)
- 1 day ago
- Warwick, RI (14 miles from Smithfield, RI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Ashland, MA (24 miles from Smithfield, RI)
- 2 days ago
- Ashland, MA (24 miles from Smithfield, RI)
- 2 days ago
Customer Service Representative (3622) Requisition ID 3622 - Posted 04/23/2025 - CUSTOMERSERVICE - Ashland - Manufacturing Ops - Entry-Level - 0 - 10% Title: Customer Service Representative Reports...
Customer Service Representative
- Warwick, RI (14 miles from Smithfield, RI)
- 4 days ago
- Warwick, RI (14 miles from Smithfield, RI)
- 4 days ago
Apply today and take the next step in your customer service career!...
Customer Care Representative - Seasonal
- Putnam, CT (17 miles from Smithfield, RI)
- 5 days ago
- Putnam, CT (17 miles from Smithfield, RI)
- 5 days ago
Customer service or inside sales experience preferred. Excellent organizational and communication skills. Proficient in MS Office and phone skills....
- Woonsocket, RI (6 miles from Smithfield, RI)
- 5 days ago
- Woonsocket, RI (6 miles from Smithfield, RI)
- 5 days ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year Customer Service Associate Savers | Value Village Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...
Sales & Customer Service Associate
- North Attleboro, MA (11 miles from Smithfield, RI)
- 6 days ago
- North Attleboro, MA (11 miles from Smithfield, RI)
- 6 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Bilingual Spanish Customer Service Representative - Remote
- Providence, RI (8 miles from Smithfield, RI)
- 6 days ago
- Providence, RI (8 miles from Smithfield, RI)
- 6 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkCustomer Service Associate - Temporary
- Pawtucket, RI (7 miles from Smithfield, RI)
- 7 days ago
- Pawtucket, RI (7 miles from Smithfield, RI)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Smithfield, RI
Moving to Smithfield, RI? Find some basic demographic data about Smithfield, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Smithfield, RI
Highest Education Level
Customer Services in Smithfield, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »