Customer Service Jobs in Providence, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Experience Associate, Triangle Town Center - Full Time
- Providence, RI
- 6 hours ago
- Providence, RI
- 6 hours ago
Id : REQ_575135, Title : Retail Customer Experience Associate, Triangle Town Center - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...529,...
- Newport, RI (23 miles from Providence, RI)
- 7 hours ago
- Newport, RI (23 miles from Providence, RI)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Franklin, MA (18 miles from Providence, RI)
- 9 hours ago
- Franklin, MA (18 miles from Providence, RI)
- 9 hours ago
Joining a clinic with its own unique identity is like a cross-country car ride with your ears flapping in the breeze. Franklin Veterinary Clinic is looking to add a compassionate and skilled...
Savers / Value Village Careers - Customer Service Associate
- Woonsocket, RI (12 miles from Providence, RI)
- 10 hours ago
- Woonsocket, RI (12 miles from Providence, RI)
- 10 hours ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Pharmacy Customer Service Associate
- Killingly, CT (23 miles from Providence, RI)
- 1 day ago
- Killingly, CT (23 miles from Providence, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Warwick, RI (8 miles from Providence, RI)
- 1 day ago
- Warwick, RI (8 miles from Providence, RI)
- 1 day ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
- North Providence, RI (2 miles from Providence, RI)
- 1 day ago
- North Providence, RI (2 miles from Providence, RI)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Student Customer Care Representative
- Lincoln, RI (6 miles from Providence, RI)
- 2 days ago
- Lincoln, RI (6 miles from Providence, RI)
- 2 days ago
service experience preferred Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle...
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Customer Service Representative (Mechanically Inclined)
- Warwick, RI (8 miles from Providence, RI)
- 2 days ago
- Warwick, RI (8 miles from Providence, RI)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
AY25-26 Customer Relations Specialist (Work Study)
- Bridgewater, MA (24 miles from Providence, RI)
- 3 days ago
- Bridgewater, MA (24 miles from Providence, RI)
- 3 days ago
University Events provides a high level of customer service to event sponsors while managing limited space and other resources in service of the University mission....
Customer Service Representative
- Warwick, RI (8 miles from Providence, RI)
- 5 days ago
- Warwick, RI (8 miles from Providence, RI)
- 5 days ago
Apply today and take the next step in your customer service career!...
Customer Care Representative - Seasonal
- Putnam, CT (23 miles from Providence, RI)
- 5 days ago
- Putnam, CT (23 miles from Providence, RI)
- 5 days ago
Customer service or inside sales experience preferred. Excellent organizational and communication skills. Proficient in MS Office and phone skills....
Client Service Representative, NEAMC
- West Bridgewater, MA (24 miles from Providence, RI)
- 6 days ago
- West Bridgewater, MA (24 miles from Providence, RI)
- 6 days ago
If you thrive on multitasking and can navigate unexpected situations with ease, you're the problem solver we're looking for. + Customer Service Excellence: If you've excelled in customer service, you...
- Woonsocket, RI (12 miles from Providence, RI)
- 6 days ago
- Woonsocket, RI (12 miles from Providence, RI)
- 6 days ago
Salary Not Available Position range in Rhode Island $34k - $51k Per Year Customer Service Associate Savers | Value Village Occupation: Customer Service Representatives Location: Woonsocket, RI - 02895...
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Providence, RI
Highest Education Level
Customer Services in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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