Customer Service Jobs in Providence, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 63 Jobs

Retail Customer Service Associate Part Time

  • Seekonk, MA (4 miles from Providence, RI)
  • 2 days ago
  • Seekonk, MA (4 miles from Providence, RI)
  • 2 days ago

service to members....

Customer Care Representative

  • Saunderstown, RI (21 miles from Providence, RI)
  • 16 hours ago
  • Saunderstown, RI (21 miles from Providence, RI)
  • 16 hours ago

Comfort with technology, including customer service platforms and Microsoft Office tools. A solution-oriented mindset and the ability to adapt to change quickly....

Customer Service Associate

  • Moosup, CT (23 miles from Providence, RI)
  • 23 hours ago
  • Moosup, CT (23 miles from Providence, RI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Warwick, RI (8 miles from Providence, RI)
  • 23 hours ago
  • Warwick, RI (8 miles from Providence, RI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Providence, RI
  • 1 day ago
  • Providence, RI
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PT Customer Service Associate

  • Taunton, MA (16 miles from Providence, RI)
  • 2 days ago
  • Taunton, MA (16 miles from Providence, RI)
  • 2 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Associate Customer Care Representative

  • Lincoln, RI (6 miles from Providence, RI)
  • 2 days ago
  • Lincoln, RI (6 miles from Providence, RI)
  • 2 days ago

service Collaborate with others in a team setting Salary and Work Schedule A starting annual salary of $43,105....

Customer Service Representative

  • Providence, RI
  • 2 days ago
  • Providence, RI
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Providence, RI
  • 2 days ago
  • Providence, RI
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Part Time Flexible Customer Service Associate

  • Warwick, RI (8 miles from Providence, RI)
  • 3 days ago
  • Warwick, RI (8 miles from Providence, RI)
  • 3 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Representative - Smithfield, RI

  • Northbridge, MA (24 miles from Providence, RI)
  • 3 days ago
  • Northbridge, MA (24 miles from Providence, RI)
  • 3 days ago

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....

Entry Level Customer Service Representative- Smithfield, RI

  • Hopedale, MA (21 miles from Providence, RI)
  • 3 days ago
  • Hopedale, MA (21 miles from Providence, RI)
  • 3 days ago

The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....

Customer Service Representative Part-Time $17 hourly

  • Seekonk, MA (4 miles from Providence, RI)
  • 3 days ago
  • Seekonk, MA (4 miles from Providence, RI)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Relations Associate

  • Foxborough, MA (18 miles from Providence, RI)
  • 3 days ago
  • Foxborough, MA (18 miles from Providence, RI)
  • 3 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Call Center Customer Service Representative

  • East Taunton, MA (20 miles from Providence, RI)
  • 4 days ago
  • East Taunton, MA (20 miles from Providence, RI)
  • 4 days ago

Enters customer information into customer service software to document each call....

Demographic Data for Providence, RI

Moving to Providence, RI? Find some basic demographic data about Providence, RI below.


Local
National
219,016
5,676
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Providence, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Providence, RI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Providence, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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