Customer Service Jobs in Providence, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate Part Time
- Seekonk, MA (4 miles from Providence, RI)
- 2 days ago
- Seekonk, MA (4 miles from Providence, RI)
- 2 days ago
service to members....
- Saunderstown, RI (21 miles from Providence, RI)
- 16 hours ago
- Saunderstown, RI (21 miles from Providence, RI)
- 16 hours ago
Comfort with technology, including customer service platforms and Microsoft Office tools. A solution-oriented mindset and the ability to adapt to change quickly....
- Moosup, CT (23 miles from Providence, RI)
- 23 hours ago
- Moosup, CT (23 miles from Providence, RI)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Warwick, RI (8 miles from Providence, RI)
- 23 hours ago
- Warwick, RI (8 miles from Providence, RI)
- 23 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Taunton, MA (16 miles from Providence, RI)
- 2 days ago
- Taunton, MA (16 miles from Providence, RI)
- 2 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Associate Customer Care Representative
- Lincoln, RI (6 miles from Providence, RI)
- 2 days ago
- Lincoln, RI (6 miles from Providence, RI)
- 2 days ago
service Collaborate with others in a team setting Salary and Work Schedule A starting annual salary of $43,105....
Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...
Part Time Flexible Customer Service Associate
- Warwick, RI (8 miles from Providence, RI)
- 3 days ago
- Warwick, RI (8 miles from Providence, RI)
- 3 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Representative - Smithfield, RI
- Northbridge, MA (24 miles from Providence, RI)
- 3 days ago
- Northbridge, MA (24 miles from Providence, RI)
- 3 days ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- Hopedale, MA (21 miles from Providence, RI)
- 3 days ago
- Hopedale, MA (21 miles from Providence, RI)
- 3 days ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative Part-Time $17 hourly
- Seekonk, MA (4 miles from Providence, RI)
- 3 days ago
- Seekonk, MA (4 miles from Providence, RI)
- 3 days ago
What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....
- Foxborough, MA (18 miles from Providence, RI)
- 3 days ago
- Foxborough, MA (18 miles from Providence, RI)
- 3 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Call Center Customer Service Representative
- East Taunton, MA (20 miles from Providence, RI)
- 4 days ago
- East Taunton, MA (20 miles from Providence, RI)
- 4 days ago
Enters customer information into customer service software to document each call....
Demographic Data for Providence, RI
Moving to Providence, RI? Find some basic demographic data about Providence, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Providence, RI
Highest Education Level
Customer Services in Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Dispatching
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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