Customer Service Jobs in Newport, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 39 Jobs

Retail Customer Service Associate Part Time

  • Seekonk, MA (24 miles from Newport, RI)
  • 2 days ago
  • Seekonk, MA (24 miles from Newport, RI)
  • 2 days ago

service to members....

Customer Care Representative

  • Saunderstown, RI (7 miles from Newport, RI)
  • 16 hours ago
  • Saunderstown, RI (7 miles from Newport, RI)
  • 16 hours ago

Comfort with technology, including customer service platforms and Microsoft Office tools. A solution-oriented mindset and the ability to adapt to change quickly....

Dispensary Associate-PT (New Bedford)

  • New Bedford, MA (22 miles from Newport, RI)
  • 22 hours ago
  • New Bedford, MA (22 miles from Newport, RI)
  • 22 hours ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Pharmacy Customer Service Associate

  • Warwick, RI (16 miles from Newport, RI)
  • 23 hours ago
  • Warwick, RI (16 miles from Newport, RI)
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 1 day ago
  • Providence, RI (23 miles from Newport, RI)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 2 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 2 days ago

Customer Service Representative Job ID 230213 Posted 30-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...

Associate Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 2 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Part Time Flexible Customer Service Associate

  • Warwick, RI (16 miles from Newport, RI)
  • 3 days ago
  • Warwick, RI (16 miles from Newport, RI)
  • 3 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Representative Part-Time $17 hourly

  • Seekonk, MA (24 miles from Newport, RI)
  • 3 days ago
  • Seekonk, MA (24 miles from Newport, RI)
  • 3 days ago

What you'll do: As a Customer Service Representative, you will play an important role in the lifecycle of every customers' purchase....

Customer Service Associate

  • North Dartmouth, MA (19 miles from Newport, RI)
  • 4 days ago
  • North Dartmouth, MA (19 miles from Newport, RI)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Part Time

  • Providence, RI (23 miles from Newport, RI)
  • 5 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 5 days ago

Job Title Customer Service Representative, Part Time Job Description Summary JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to...

Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 6 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 6 days ago

Customer Service Representative **Job Description Summary** JOB SUMMARY: The primary responsibility of this position is to provide inbound customer service phone and email support to customers with...

Customer Service Representative

  • Providence, RI (23 miles from Newport, RI)
  • 7 days ago
  • Providence, RI (23 miles from Newport, RI)
  • 7 days ago

**Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience....

Customer Service Representative

  • New Bedford, MA (22 miles from Newport, RI)
  • 8 days ago
  • New Bedford, MA (22 miles from Newport, RI)
  • 8 days ago

Aleading manufacturer is seeking a Customer Service Representative to join their team....

Airport Customer Service Agent (Breeze) - PVD

  • Warwick, RI (16 miles from Newport, RI)
  • 13 days ago
  • Warwick, RI (16 miles from Newport, RI)
  • 13 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Demographic Data for Newport, RI

Moving to Newport, RI? Find some basic demographic data about Newport, RI below.


Local
National
25,122
1,070
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Newport, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Newport, RI offer the following education background
High School or GED
34.2%
Bachelor's Degree
25.6%
Associate's Degree
16.1%
Vocational Degree or Certification
12.0%
Master's Degree
5.6%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Newport, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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