Customer Service Jobs in Newport, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Medicare Customer Service Representative
- Providence, RI (23 miles from Newport, RI)
- 4 hours ago
- Providence, RI (23 miles from Newport, RI)
- 4 hours ago
If you are passionate about helping others and have experience in healthcare or customer service, we encourage you to apply. salary: $16 - $18 per hour shift: First work hours: 8 AM - 8 PM education...
Pharmacy Customer Service Associate
- South Dartmouth, MA (18 miles from Newport, RI)
- 6 hours ago
- South Dartmouth, MA (18 miles from Newport, RI)
- 6 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- New Bedford, MA (22 miles from Newport, RI)
- 6 hours ago
- New Bedford, MA (22 miles from Newport, RI)
- 6 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Providence, RI (23 miles from Newport, RI)
- 16 hours ago
- Providence, RI (23 miles from Newport, RI)
- 16 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative- Smithfield, RI
- Somerset, MA (18 miles from Newport, RI)
- 1 day ago
- Somerset, MA (18 miles from Newport, RI)
- 1 day ago
The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA)....
Entry Level Customer Service Representative- Smithfield, RI
- West Warwick, RI (17 miles from Newport, RI)
- 1 day ago
- West Warwick, RI (17 miles from Newport, RI)
- 1 day ago
The Role Join our team of Entry Level Customer Service Representatives, also known asCustomer Relationship Advocates (CRA)....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (23 miles from Newport, RI)
- 2 days ago
- Providence, RI (23 miles from Newport, RI)
- 2 days ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Senior Customer Service Representative - Corporate Filings
- Providence, RI (23 miles from Newport, RI)
- 4 days ago
- Providence, RI (23 miles from Newport, RI)
- 4 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Customer Service Representative
- Seekonk, MA (24 miles from Newport, RI)
- 5 days ago
- Seekonk, MA (24 miles from Newport, RI)
- 5 days ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
Customer Service Representative
- New Bedford, MA (22 miles from Newport, RI)
- 5 days ago
- New Bedford, MA (22 miles from Newport, RI)
- 5 days ago
Aleading manufacturer is seeking a Customer Service Representative to join their team....
Customer Service Representative, Specialized Services Bagster
- Providence, RI (23 miles from Newport, RI)
- 5 days ago
- Providence, RI (23 miles from Newport, RI)
- 5 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative, Life Contact Center
- Providence, RI (23 miles from Newport, RI)
- 5 days ago
- Providence, RI (23 miles from Newport, RI)
- 5 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote Work- North Kingstown, RI (10 miles from Newport, RI)
- 7 days ago
- North Kingstown, RI (10 miles from Newport, RI)
- 7 days ago
Must have knowledge of Customer Service, insurance line business and selling skills. Effective oral and written communication, personal computer software and mathematical skills are necessary....
Customer Care Representative - WFH RI
- Warwick, RI (16 miles from Newport, RI)
- 7 days ago
- Warwick, RI (16 miles from Newport, RI)
- 7 days ago
All you need for the Customer Care Representative role is: Must reside in the State of Rhode Island 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
Healthcare Inbound Customer Service Agent
- Providence, RI (23 miles from Newport, RI)
- 8 days ago
- Providence, RI (23 miles from Newport, RI)
- 8 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Demographic Data for Newport, RI
Moving to Newport, RI? Find some basic demographic data about Newport, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Newport, RI
Highest Education Level
Customer Services in Newport, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Relationship Management
- Decision Making
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »