Customer Service Jobs in East Providence, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from East Providence, RI)
- 7 days ago
- TJocelyne Counseling and Consulting Clinic
- Brockton, MA (24 miles from East Providence, RI)
- 7 days ago
We are currently seeking a dedicated and compassionate Client Service Representative to join our team at the community mental health clinic in Brockton, Massachusetts. As a valued member of our...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Providence, RI (2 miles from East Providence, RI)
- 22 hours ago
- Providence, RI (2 miles from East Providence, RI)
- 22 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Loss Prevention Customer Service Associate
- Plainville, MA (14 miles from East Providence, RI)
- 2 days ago
- Plainville, MA (14 miles from East Providence, RI)
- 2 days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Senior Customer Service Representative - Corporate Filings
- Providence, RI (2 miles from East Providence, RI)
- 2 days ago
- Providence, RI (2 miles from East Providence, RI)
- 2 days ago
**What You'll be Doing:** As a Senior Customer Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems....
Pharmacy Customer Service Associate
- Middleboro, MA (23 miles from East Providence, RI)
- 3 days ago
- Middleboro, MA (23 miles from East Providence, RI)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Seekonk, MA (3 miles from East Providence, RI)
- 3 days ago
- Seekonk, MA (3 miles from East Providence, RI)
- 3 days ago
Our priority is to make sure we hire professional customer service representatives that care about the safety of our drivers and the service provided to the community....
Customer Service Representative
- Attleboro, MA (9 miles from East Providence, RI)
- 3 days ago
- Attleboro, MA (9 miles from East Providence, RI)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative, Specialized Services Bagster
- Providence, RI (2 miles from East Providence, RI)
- 3 days ago
- Providence, RI (2 miles from East Providence, RI)
- 3 days ago
They are responsible for working with customers to creatively solve problems and resolve any identified customer service issues....
Customer Service Representative, Life Contact Center
- Providence, RI (2 miles from East Providence, RI)
- 3 days ago
- Providence, RI (2 miles from East Providence, RI)
- 3 days ago
You will be responsible for answering inbound calls where you'll be addressing customer service inquiries and concerns....
Remote Work- North Kingstown, RI (16 miles from East Providence, RI)
- 5 days ago
- North Kingstown, RI (16 miles from East Providence, RI)
- 5 days ago
Must have knowledge of Customer Service, insurance line business and selling skills. Effective oral and written communication, personal computer software and mathematical skills are necessary....
Customer Care Representative - WFH RI
- Warwick, RI (8 miles from East Providence, RI)
- 6 days ago
- Warwick, RI (8 miles from East Providence, RI)
- 6 days ago
All you need for the Customer Care Representative role is: Must reside in the State of Rhode Island 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
- Foxborough, MA (18 miles from East Providence, RI)
- 6 days ago
- Foxborough, MA (18 miles from East Providence, RI)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Healthcare Inbound Customer Service Agent
- Providence, RI (2 miles from East Providence, RI)
- 6 days ago
- Providence, RI (2 miles from East Providence, RI)
- 6 days ago
We are seeking highly motivated Customer Service Agents, preferably with a healthcare background, although not necessary as we will train....
Customer Service Representative
- Warwick, RI (8 miles from East Providence, RI)
- 7 days ago
- Warwick, RI (8 miles from East Providence, RI)
- 7 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Customer Service Representative
- Warwick, RI (8 miles from East Providence, RI)
- 10 days ago
- Warwick, RI (8 miles from East Providence, RI)
- 10 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Demographic Data for East Providence, RI
Moving to East Providence, RI? Find some basic demographic data about East Providence, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in East Providence, RI
Highest Education Level
Customer Services in East Providence, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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