Customer Service Jobs in Carolina, RI

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 26 Jobs

Customer Care Representative

  • North Kingstown, RI (12 miles from Carolina, RI)
  • 6 days ago
  • North Kingstown, RI (12 miles from Carolina, RI)
  • 6 days ago

Must have knowledge of Customer Service, insurance line business and selling skills. Effective oral and written communication, personal computer software and mathematical skills are necessary....

Customer Care Representative - WFH RI

  • Warwick, RI (18 miles from Carolina, RI)
  • 6 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 6 days ago

All you need for the Customer Care Representative role is: Must reside in the State of Rhode Island 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...

Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)

  • Norwich, CT (22 miles from Carolina, RI)
  • 7 days ago
  • Norwich, CT (22 miles from Carolina, RI)
  • 7 days ago

Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....

Remote Work

Customer Service Representative

  • Warwick, RI (18 miles from Carolina, RI)
  • 8 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 8 days ago

This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....

Savers / Value Village Careers - Customer Service Associate

  • Warwick, RI (18 miles from Carolina, RI)
  • 9 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 9 days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Customer Service Representative

  • Warwick, RI (18 miles from Carolina, RI)
  • 10 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 10 days ago

We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...

Part Time Flexible Customer Service Associate

  • Warwick, RI (18 miles from Carolina, RI)
  • 10 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 10 days ago

The Part Time Flexible Customer Service Associate consults with customers on their rental....

Customer Service Representative

  • Warwick, RI (18 miles from Carolina, RI)
  • 12 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 12 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer service representative

  • New London, CT (24 miles from Carolina, RI)
  • 12 days ago
  • New London, CT (24 miles from Carolina, RI)
  • 12 days ago

The Spirit of the Position: The Customer Service Representative creates a welcoming atmosphere for our customers and clients by providing excellent customer service while answering calls/emails, helping...

Pharmacy Customer Service Associate

  • Warwick, RI (18 miles from Carolina, RI)
  • 16 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 16 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Warwick, RI (18 miles from Carolina, RI)
  • 17 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 17 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Exeter, RI (5 miles from Carolina, RI)
  • 19 days ago
  • Exeter, RI (5 miles from Carolina, RI)
  • 19 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Associate

  • Narragansett, RI (7 miles from Carolina, RI)
  • 20 days ago
  • Narragansett, RI (7 miles from Carolina, RI)
  • 20 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Airport Customer Service Agent (Breeze) - PVD

  • Warwick, RI (18 miles from Carolina, RI)
  • 22 days ago
  • Warwick, RI (18 miles from Carolina, RI)
  • 22 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Dispensary Associate (CT Technician)

  • Montville, CT (24 miles from Carolina, RI)
  • 24 days ago
  • Montville, CT (24 miles from Carolina, RI)
  • 24 days ago

Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....

Demographic Data for Carolina, RI

Moving to Carolina, RI? Find some basic demographic data about Carolina, RI below.


Local
National
1,220
17
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Carolina, RI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Carolina, RI offer the following education background
High School or GED
34.7%
Bachelor's Degree
25.3%
Associate's Degree
16.0%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carolina, RI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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