Customer Service Jobs in Carolina, RI
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- North Kingstown, RI (12 miles from Carolina, RI)
- 6 days ago
- North Kingstown, RI (12 miles from Carolina, RI)
- 6 days ago
Must have knowledge of Customer Service, insurance line business and selling skills. Effective oral and written communication, personal computer software and mathematical skills are necessary....
Customer Care Representative - WFH RI
- Warwick, RI (18 miles from Carolina, RI)
- 6 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 6 days ago
All you need for the Customer Care Representative role is: Must reside in the State of Rhode Island 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Norwich, CT (22 miles from Carolina, RI)
- 7 days ago
- Norwich, CT (22 miles from Carolina, RI)
- 7 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Remote WorkCustomer Service Representative
- Warwick, RI (18 miles from Carolina, RI)
- 8 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 8 days ago
This is a Full-Time Position RESPONSIBILITIES Provide outstanding customer service on all calls and online inquiries....
Savers / Value Village Careers - Customer Service Associate
- Warwick, RI (18 miles from Carolina, RI)
- 9 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 9 days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Customer Service Representative
- Warwick, RI (18 miles from Carolina, RI)
- 10 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 10 days ago
We are looking to add a Customer Service Representative to our team at Bow Chika Wow Town!...
Part Time Flexible Customer Service Associate
- Warwick, RI (18 miles from Carolina, RI)
- 10 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 10 days ago
The Part Time Flexible Customer Service Associate consults with customers on their rental....
Customer Service Representative
- Warwick, RI (18 miles from Carolina, RI)
- 12 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 12 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer service representative
- New London, CT (24 miles from Carolina, RI)
- 12 days ago
- New London, CT (24 miles from Carolina, RI)
- 12 days ago
The Spirit of the Position: The Customer Service Representative creates a welcoming atmosphere for our customers and clients by providing excellent customer service while answering calls/emails, helping...
Pharmacy Customer Service Associate
- Warwick, RI (18 miles from Carolina, RI)
- 16 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 16 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Supervisor
- Warwick, RI (18 miles from Carolina, RI)
- 17 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 17 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Exeter, RI (5 miles from Carolina, RI)
- 19 days ago
- Exeter, RI (5 miles from Carolina, RI)
- 19 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Narragansett, RI (7 miles from Carolina, RI)
- 20 days ago
- Narragansett, RI (7 miles from Carolina, RI)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Airport Customer Service Agent (Breeze) - PVD
- Warwick, RI (18 miles from Carolina, RI)
- 22 days ago
- Warwick, RI (18 miles from Carolina, RI)
- 22 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Dispensary Associate (CT Technician)
- Montville, CT (24 miles from Carolina, RI)
- 24 days ago
- Montville, CT (24 miles from Carolina, RI)
- 24 days ago
Partner with a member of management for assistance as needed to ensure excellent customer service Perform end of day closing procedures in POS system & investigate any variances at end of shift....
Demographic Data for Carolina, RI
Moving to Carolina, RI? Find some basic demographic data about Carolina, RI below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Carolina, RI
Highest Education Level
Customer Services in Carolina, RI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Point-of-Sale System
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Collaboration
- Inventory Management
- Policy Development
- Sales
- Multitasking
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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