Customer Service Jobs in Pierrefonds, QC

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Customer Experience Associate - Candiac Branch (Part-time 18.75h/week)

Candiac, QC (17 miles from Pierrefonds, QC)
6 hours ago

Candiac, QC (17 miles from Pierrefonds, QC)
6 hours ago

We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...

Customer Experience Associate - Chabanel West Branch, Montreal Qc (15h/week)

Montreal, QC (12 miles from Pierrefonds, QC)
23 hours ago

Montreal, QC (12 miles from Pierrefonds, QC)
23 hours ago

Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...

Customer Experience Associate - Centropolis - 30 hours

Laval, QC (8 miles from Pierrefonds, QC)
5 days ago

Laval, QC (8 miles from Pierrefonds, QC)
5 days ago

Customer Experience Associate - Mascouche - 1 year Fixed Term Contract - 15h

Mascouche, QC (20 miles from Pierrefonds, QC)
5 days ago

Mascouche, QC (20 miles from Pierrefonds, QC)
5 days ago

Customer Experience Associate - Brossard, Lapiniere

Brossard, QC (18 miles from Pierrefonds, QC)
10 days ago

Brossard, QC (18 miles from Pierrefonds, QC)
10 days ago

Customer Service Representative

Laval, QC (8 miles from Pierrefonds, QC)
10 days ago

Laval, QC (8 miles from Pierrefonds, QC)
10 days ago

before dispatching drivers Open new accounts and service existing accounts Maintain a professional appearance and positive attitude Requirements Must have a positive attitude and customer service mindset...

Customer Experience Associate - Brossard, Rome (Part-time 22.5h/week)

Brossard, QC (18 miles from Pierrefonds, QC)
11 days ago

Brossard, QC (18 miles from Pierrefonds, QC)
11 days ago

Customer Experience Associate - Centropolis - 37.5 hours

Laval, QC (8 miles from Pierrefonds, QC)
13 days ago

Laval, QC (8 miles from Pierrefonds, QC)
13 days ago

Customer Experience Associate - Dorval - 37.5h

Montreal, QC (12 miles from Pierrefonds, QC)
14 days ago

Montreal, QC (12 miles from Pierrefonds, QC)
14 days ago

Customer Experience Associate - Centropolis - 18.75 hours

Laval, QC (8 miles from Pierrefonds, QC)
15 days ago

Laval, QC (8 miles from Pierrefonds, QC)
15 days ago

Customer Experience Associate - Kirkland - 37.5h

Kirkland, QC (2 miles from Pierrefonds, QC)
18 days ago

Kirkland, QC (2 miles from Pierrefonds, QC)
18 days ago

Customer Experience Associate - Pierrefonds, Sources - 22.5h

Montreal, QC (12 miles from Pierrefonds, QC)
20 days ago

Montreal, QC (12 miles from Pierrefonds, QC)
20 days ago

Bilingual Customer Service Representative - Laval

Laval, QC (8 miles from Pierrefonds, QC)
26 days ago

Laval, QC (8 miles from Pierrefonds, QC)
26 days ago

service experiences - Offer advice and guidance based on customer needs - Support customers throughout the claims process: from arranging towing and appraisals to explaining coverage - Cross-sell and...

Customer Experience Associate - Laval centre-ville - 22.5 hours

Laval, QC (8 miles from Pierrefonds, QC)
27 days ago

Laval, QC (8 miles from Pierrefonds, QC)
27 days ago

Bilingual Customer Service Representative

Laval, QC (8 miles from Pierrefonds, QC)
30+ days ago

Laval, QC (8 miles from Pierrefonds, QC)
30+ days ago

Location: Laval, QC Job Title: Bilingual Customer Service Insurance Advisor Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada....

View all 22 jobs

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Pierrefonds, QC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Pierrefonds, QC offer the following education background

High School or GED

34.9%

Bachelor's Degree

25.2%

Associate's Degree

15.9%

Vocational Degree or Certification

12.0%

Master's Degree

5.4%

Some College

4.2%

Some High School

1.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Pierrefonds, QC

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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