Customer Service Jobs in Gatineau, QC
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Nepean, ON (11 miles from Gatineau, QC)
- 21 hours ago
- Nepean, ON (11 miles from Gatineau, QC)
- 21 hours ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Experience Associate - Russell, ON - 26.25 hrs/week
- Russell, ON (20 miles from Gatineau, QC)
- 23 hours ago
- Russell, ON (20 miles from Gatineau, QC)
- 23 hours ago
Wed love to work with you if you: Have proven customer service skills through work or community involvement Are willing to assist in a professional, friendly and efficient manner Are available to work...
Retail Customer Service Coordinator Full Time Homesense - Viewmount Centre
- Nepean, ON (11 miles from Gatineau, QC)
- 1 day ago
- Nepean, ON (11 miles from Gatineau, QC)
- 1 day ago
Maintain high standards of customer service and store operations by providing clear updates and ensuring team alignment....
U-Box Customer Care Representative CN (Non-Commercial)
- Ottawa, ON (5 miles from Gatineau, QC)
- 2 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 2 days ago
Transport storage containers to and from specified destinations, e.g., customers homes and businesses local routes only....
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 17 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 17 days ago
Join Our Team as a Customer Service Representative! At National Seating & Mobility (NSM), we provide complex rehabilitation seating, mobility, and positioning systems....
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 18 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 18 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Ottawa, ON (5 miles from Gatineau, QC)
- 18 days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 18 days ago
You will support Dynacare Plus high volume contact centre, by responding to calls and emails, in order to meet service level targets, and improve Dynacare's overall customer service experience....
U-Box Customer Care Representative (Commercial)
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
Location: 3636 Innes Rd, Ottawa, Ontario K1C 1T1 Canada Have you ever wished the open road could be your office? Then consider becoming U-Hauls newest U-Box Customer Care Driver. As a CCD you will...
Bilingual Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
We are looking for Bilingual Customer Service Coordinators to work in the heart of Ottawa, just west of downtown....
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
As a member of the Customer Service Team, you will work with home owners to help them get their repairs and renovations done....
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 30+ days ago
At least 1 year of related work experience in a customer service setting is expected....
Customer Service Representative
- Ottawa, ON (5 miles from Gatineau, QC)
- 45+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 45+ days ago
service desk/counter WORK ENVIRONMENT The noise level in the work environment is usually moderate as normally based in an office....
Customer Service Representative - Bilingual (English/French)
- Ottawa, ON (5 miles from Gatineau, QC)
- 60+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 60+ days ago
Reporting to the Leader, Client Service Desk - the Customer Service Representative will provide end users and client support for all Managed Security Services....
Customer Experience Associate - Future Opportunities
- Ottawa, ON (5 miles from Gatineau, QC)
- 90+ days ago
- Ottawa, ON (5 miles from Gatineau, QC)
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
- Gatineau, QC
- 90+ days ago
- Gatineau, QC
- 90+ days ago
We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Gatineau, QC
Highest Education Level
Customer Services in Gatineau, QC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Inbound
- Courteous
- Willingness To Learn
- Education Experience
- Dusting
- First In, First Out
- Service Sales
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Reimbursement
- Retail
- Energetic
- Reception
- Military Background
- Customer Relations
- High School Diploma
- Friendliness
- Driving
- Typing
- Telephone Skills
- Inventory Management
- Flexibility
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Sales
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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