Customer Service Jobs in York, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 20 Jobs

Customer Service Associate-1

  • DollarTree
  • Biglerville, PA (23 miles from York, PA)
  • 13 hours ago
  • Biglerville, PA (23 miles from York, PA)
  • 13 hours ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Client Service Representative

  • Trane Technologies
  • Mechanicsburg, PA (17 miles from York, PA)
  • 1 day ago
  • Mechanicsburg, PA (17 miles from York, PA)
  • 1 day ago

What you will bring: Customer service experience is a plus. Must be able to handle high-stress situations....

In Person

Customer Service Associate II

  • DollarTree
  • Enola, PA (19 miles from York, PA)
  • 3 days ago
  • Enola, PA (19 miles from York, PA)
  • 3 days ago

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position....

In Person

Customer Experience Associate

  • Weis
  • Red Lion, PA (18 miles from York, PA)
  • 3 days ago
  • Red Lion, PA (18 miles from York, PA)
  • 3 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

In Person

Customer Experience Associate

  • 010 Weis Markets, Inc.
  • Manheim, PA (24 miles from York, PA)
  • 4 days ago
  • Manheim, PA (24 miles from York, PA)
  • 4 days ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

In Person

Customer Service Representative

  • Genuine Parts Company
  • York, PA
  • 5 days ago
  • York, PA
  • 5 days ago

SUMMARY Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

In Person

Customer Service Representative

  • High's of Baltimore, LLC
  • Manchester, MD (21 miles from York, PA)
  • 6 days ago
  • Manchester, MD (21 miles from York, PA)
  • 6 days ago

Customer Service Representative Job Summary:The Customer Service Representative (CSR) is responsible for directly interacting with customers for the purpose of supporting our vision of being "Fast,...

In Person

Customer Service Associate

  • Royal Farms
  • Stewartstown, PA (23 miles from York, PA)
  • 9 days ago
  • Stewartstown, PA (23 miles from York, PA)
  • 9 days ago

Preferred Prior experience in food service and/or customer service....

In Person

Dispensary Associate - Part time

  • Trulieve
  • York, PA
  • 10 days ago
  • York, PA
  • 10 days ago

Provide exceptional customer service to customers, guests, and coworkers. Provide empathy and compassion to patients....

Remote Part Time

Retail Customer Service Cashier

  • Love's Travel Stops & Country Stores, Inc.
  • Carlisle, PA (22 miles from York, PA)
  • 12 days ago
  • Carlisle, PA (22 miles from York, PA)
  • 12 days ago

Nearest Major Market: Harrisburg Job Segment: Retail Sales, Facilities, Food Safety, Seasonal, Retail, Customer Service, Operations, Quality...

In Person

Alterations Customer Service Representative

  • David's Bridal
  • Harrisburg, PA (16 miles from York, PA)
  • 13 days ago
  • Harrisburg, PA (16 miles from York, PA)
  • 13 days ago

Manual dexterity to perform non-selling responsibilities, such as use of POS (Point of Sale) terminals, counting money, steaming garments, accessing computers and receiving or initiating telephone calls...

In Person

Retail Customer Service Team Member

  • Michaels Stores
  • York, PA
  • 14 days ago
  • York, PA
  • 14 days ago

Store - YORK, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

In Person

Customer Service Associate I

  • DollarTree
  • Mechanicsburg, PA (17 miles from York, PA)
  • 15 days ago
  • Mechanicsburg, PA (17 miles from York, PA)
  • 15 days ago

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer....

In Person

Customer Support Associate

  • Aston Carter
  • York, PA
  • 17 days ago
  • York, PA
  • 17 days ago

Aston Carter Keyword Location Search view all jobs Customer Support Associate York, PA Posted yesterday Apply Now Job Title: Customer Support AssociateJob Description The Customer Support...

In Person

Retail Customer Service Supervisor

  • PetSmart
  • Harrisburg, PA (16 miles from York, PA)
  • 23 days ago
  • Harrisburg, PA (16 miles from York, PA)
  • 23 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people....

In Person

Demographic Data for York, PA

Moving to York, PA? Find some basic demographic data about York, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
aIt takes months to find a customer, one second to lose one.a_x009d_ a Vince Lombardi Customer service fosters customer loyalty and increases the amount a customer invests in your company. It also...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in York, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in York, PA offer the following education background
High School or GED
31.4%
Bachelor's Degree
27.3%
Associate's Degree
16.4%
Vocational Degree or Certification
12.1%
Master's Degree
6.1%
Some College
4.2%
Some High School
1.6%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in York, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »