Customer Service Jobs in Wyomissing, PA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 31 Jobs

Customer Service Representative

  • Reading, PA (2 miles from Wyomissing, PA)
  • 17 hours ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 17 hours ago

DIRECT HIRE Customer Service opportunity in Reading, PA!...

Float Customer Service Representative I

  • Intercourse, PA (21 miles from Wyomissing, PA)
  • 1 day ago
  • Intercourse, PA (21 miles from Wyomissing, PA)
  • 1 day ago

Customer service representatives respond to customer inquiries via telephone and face-to-face meetings....

Hiring Now Billing / Customer Service Representative in Lititz, PA!

  • Lititz, PA (19 miles from Wyomissing, PA)
  • 1 day ago
  • Lititz, PA (19 miles from Wyomissing, PA)
  • 1 day ago

We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections,...

Customer Service Associate

  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 1 day ago
  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 1 day ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative - 042925 -3728228

  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 3 days ago
  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 3 days ago

FLSA Status: Non-Exempt Summary Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties: Essential Duties and...

Customer Experience Associate

  • Macungie, PA (23 miles from Wyomissing, PA)
  • 3 days ago
  • Macungie, PA (23 miles from Wyomissing, PA)
  • 3 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative (Loan Consultant II)

  • Sinking Spring, PA (3 miles from Wyomissing, PA)
  • 6 days ago
  • Sinking Spring, PA (3 miles from Wyomissing, PA)
  • 6 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative

  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 8 days ago
  • Ephrata, PA (15 miles from Wyomissing, PA)
  • 8 days ago

Ability to troubleshoot moderately complex customer service calls. Ability to handle moderate level customer complaints....

Customer Service Representative (Loan Consultant II)

  • Sinking Spring, PA (3 miles from Wyomissing, PA)
  • 8 days ago
  • Sinking Spring, PA (3 miles from Wyomissing, PA)
  • 8 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Representative - Bilingual

  • Breinigsville, PA (21 miles from Wyomissing, PA)
  • 8 days ago
  • Breinigsville, PA (21 miles from Wyomissing, PA)
  • 8 days ago

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Breinigsville, PA (21 miles from Wyomissing, PA)
  • 8 days ago
  • Breinigsville, PA (21 miles from Wyomissing, PA)
  • 8 days ago

Customer Service is the heartbeat of Uline! As a Customer Service Representative, youll dig into order details to deliver an exceptional experience our customers love....

Customer Service Representative

  • Lebanon, PA (23 miles from Wyomissing, PA)
  • 10 days ago
  • Lebanon, PA (23 miles from Wyomissing, PA)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Hamburg, PA (15 miles from Wyomissing, PA)
  • 11 days ago
  • Hamburg, PA (15 miles from Wyomissing, PA)
  • 11 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Reading, PA (2 miles from Wyomissing, PA)
  • 12 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 12 days ago

***This position is fully IN-OFFICE*** Handle incoming sales and customer service calls in our busy Corporate Sales Center Explain sales procedures and respond to inquiries Input customer information...

Bilingual Customer Service Representative (Spanish)

  • Reading, PA (2 miles from Wyomissing, PA)
  • 13 days ago
  • Reading, PA (2 miles from Wyomissing, PA)
  • 13 days ago

Title: Bilingual Care Supervisor Function or Dept.: Operations Category: Branch Administration Location: Reports to: Care Manager FLSA Classification: Non-Exempt Help at Home is the nation's...

Demographic Data for Wyomissing, PA

Moving to Wyomissing, PA? Find some basic demographic data about Wyomissing, PA below.


Local
National
13,002,700
303,027

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Wyomissing, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wyomissing, PA offer the following education background
High School or GED
35.3%
Bachelor's Degree
25.0%
Associate's Degree
15.7%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wyomissing, PA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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